Compaq 2800 Manual de usuario

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Maintenance and Service Guide
Compaq Evo Notebook N800c Series
Compaq Evo Notebook N800v Series
Compaq Evo Notebook N800w Series
Compaq Presario 2800 Mobile PC
Document Part Number: 268135-002
October 2002
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying computer features, components, and
spare parts, troubleshooting computer problems, and performing
computer disassembly procedures.
268135-002.book Page 1 Thursday, October 24, 2002 4:10 PM
Vista de pagina 0
1 2 3 4 5 6 ... 180 181

Indice de contenidos

Pagina 1 - Maintenance and Service Guide

bMaintenance and Service GuideCompaq Evo Notebook N800c SeriesCompaq Evo Notebook N800v SeriesCompaq Evo Notebook N800w SeriesCompaq Presario 2800 Mob

Pagina 2 - First Edition April 2002

Product DescriptionMaintenance and Service Guide 1–51.3 Power ManagementThe computer comes with power management features that extend battery operatin

Pagina 3 - Contents

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Display1. Prepare the computer for disassembly (Section 5.3).2. Remove the LE

Pagina 4

Removal and Replacement ProceduresMaintenance and Service Guide 5–234. Remove the two PM2.5 × 9.0 screws that secure the display hinges to the base en

Pagina 5 - C Screw Listing

5–24 Maintenance and Service GuideRemoval and Replacement Procedures5. Position the computer so the front faces forward and open the computer.6. Disco

Pagina 6 - Product Description

Removal and Replacement ProceduresMaintenance and Service Guide 5–259. Remove the hinge covers from the display (Figure 5-20).Figure 5-20. Removing th

Pagina 7 - 1.1 Features

5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Top Cover1. Prepare the computer for disassembly (Section 5.3) and remove the

Pagina 8

Removal and Replacement ProceduresMaintenance and Service Guide 5–273. Remove the nine PM2.0 × 8.0 screws 1 securing the top cover to the base enclosu

Pagina 9 - 1.2 Clearing a Password

5–28 Maintenance and Service GuideRemoval and Replacement Procedures6. Disconnect the drive activity light and battery power light cable from the syst

Pagina 10 - 1.3 Power Management

Removal and Replacement ProceduresMaintenance and Service Guide 5–299. Remove the following screws:a. Two PM2.0 × 5.5 screws 1 that secure the top cov

Pagina 11 - Table 1-6

5–30 Maintenance and Service GuideRemoval and Replacement Procedures10. Remove the top cover (Figure 5-24).Figure 5-24. Removing the Top CoverReverse

Pagina 12 - (Continued)

Removal and Replacement ProceduresMaintenance and Service Guide 5–315.12 Speaker Assembly1. Prepare the computer for disassembly (Section 5.3) and rem

Pagina 13 - Table 1-7

1–6 Maintenance and Service GuideProduct Description1.4 Computer External ComponentsThe external components on the front and right side of the compute

Pagina 14

5–32 Maintenance and Service GuideRemoval and Replacement Procedures3. Route the drive activity light/battery power light cable and speaker cable out

Pagina 15 - F1 through F12

Removal and Replacement ProceduresMaintenance and Service Guide 5–335.13 Display Release Assembly✎The display release assembly is available with silve

Pagina 16

5–34 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the two PM2.0 × 4.0 screws 1 that secure the display release assembly to

Pagina 17 - Figure 1-5. Top Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–355.14 TouchPad1. Prepare the computer for disassembly (Section 5.3) and remove the

Pagina 18

5–36 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the four PM2.0 × 4.0 screws 1 that secure the TouchPad bracket to the to

Pagina 19 - Figure 1-6. Bottom Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–376. Remove the TouchPad 1 and the TouchButton board 2 from the top cover (Figure 5-

Pagina 20

5–38 Maintenance and Service GuideRemoval and Replacement Procedures5.15 Fan1. Prepare the computer for disassembly (Section 5.3) and remove the follo

Pagina 21 - 1.5 Design Overview

Removal and Replacement ProceduresMaintenance and Service Guide 5–392. Disconnect the fan cable from the system board 1 (Figure 5-29).3. Loosen the fo

Pagina 22 - Troubleshooting

5–40 Maintenance and Service GuideRemoval and Replacement Procedures5.16 ProcessorÄCAUTION: Before removing the processor, make special note of the or

Pagina 23 - Using Computer Setup

Removal and Replacement ProceduresMaintenance and Service Guide 5–412. Use a flat-bladed tool to turn the processor locking screw 1 one-half turn coun

Pagina 24 - Selecting from the File Menu

Product DescriptionMaintenance and Service Guide 1–73 Display release latch Opens the computer.4 Battery light On: A battery pack is charging.Blinking

Pagina 25 - Select To Do This

5–42 Maintenance and Service GuideRemoval and Replacement Procedures5.17 Disk Cell RTC Battery1. Prepare the computer for disassembly (Section 5.3) an

Pagina 26 - Advanced Menu

Removal and Replacement ProceduresMaintenance and Service Guide 5–432. Use a flat-bladed tool to release the RTC battery from its socket 1 (Figure 5-3

Pagina 27

5–44 Maintenance and Service GuideRemoval and Replacement Procedures5.18 System Board✎When replacing the system board, ensure that the following compo

Pagina 28 - 2.2 Using Compaq Diagnostics

Removal and Replacement ProceduresMaintenance and Service Guide 5–453. Remove the two PM2.0 × 8.0 screws 1 that secure the left 2 and right 3 display

Pagina 29 - Test Information

5–46 Maintenance and Service GuideRemoval and Replacement Procedures✎A plastic fan channel 1 attaches to the right display support. The channel has tw

Pagina 30

Removal and Replacement ProceduresMaintenance and Service Guide 5–475. Remove the two PM2.0 × 5.5 screws 1 that secure the system board to the base en

Pagina 31 - Table 2-4

5–48 Maintenance and Service GuideRemoval and Replacement Procedures7. Use the MultiBay connector 1 to lift 2 the front of the system board until the

Pagina 32

Removal and Replacement ProceduresMaintenance and Service Guide 5–495.19 Modem Cable✎The modem cable is included in the Miscellaneous Cable Kit, spare

Pagina 33

5–50 Maintenance and Service GuideRemoval and Replacement Procedures3. If the modem is installed on the system board, disconnect the modem cable from

Pagina 34

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1ComputerDimensionsHeightWidthDe

Pagina 35

1–8 Maintenance and Service GuideProduct DescriptionThe computer rear panel and left side components are shown in Figure 1-3 and described in Table 1-

Pagina 36

6–2 Maintenance and Service GuideSpecifications✎Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates

Pagina 37

SpecificationsMaintenance and Service Guide 6–3Table 6-215.0-inch UXGA, TFT DisplayDimensionsHeightWidthDiagonal9.00 in11.94 in15.0 in22.86 cm30.33 cm

Pagina 38

6–4 Maintenance and Service GuideSpecificationsTable 6-315.0-inch SXGA+, TFT DisplayDimensionsHeightWidthDiagonal9.00 in11.94 in15.0 in22.86 cm30.33 c

Pagina 39 - (if applicable)

SpecificationsMaintenance and Service Guide 6–5Table 6-415.0-inch XGA, TFT DisplayDimensionsHeightWidthDiagonal9.00 in11.94 in15.0 in22.86 cm30.33 cm3

Pagina 40

6–6 Maintenance and Service GuideSpecificationsTable 6-514.1-inch XGA, TFT DisplayDimensionsHeightWidthDiagonal11.22 in8.46 in14.1 in20.50 mm21.49 mm3

Pagina 41

SpecificationsMaintenance and Service Guide 6–7Table 6-6Hard Drives60 GB 40 GB 30 GB 20 GBUser capacity per drive160.0 GB 40.0 GB 30.0 GB 20.0 GBDrive

Pagina 42

6–8 Maintenance and Service GuideSpecifications60 GB 40 GB 30 GB 20 GBPhysical configurationCylinders3HeadsSectors per track3Bytes per sector22,784629

Pagina 43

SpecificationsMaintenance and Service Guide 6–9Table 6-7Diskette DriveDiskette size 3.5 inLight On systemHeight 0.5 in (12.7 mm)Bytes per sector 512Se

Pagina 44

6–10 Maintenance and Service GuideSpecificationsTable 6-8CD-ROM DriveApplicable disk CD-ROM (Mode 1, 2, and 3)CD-XA ready (Mode 2, Form 1 and 2)CD-I r

Pagina 45

SpecificationsMaintenance and Service Guide 6–11Table 6-9DVD-ROM DriveApplicable disk DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD-XA r

Pagina 46

Product DescriptionMaintenance and Service Guide 1–94 External monitor connectorConnects an external monitor or overhead projector.5 S-Video connector

Pagina 47

6–12 Maintenance and Service GuideSpecificationsTable 6-10CD-RW DriveCenter hole diameter 0.59 in 0.39 cmDisk diameter 12 cm, 8 cmDisk thickness 0.47

Pagina 48

SpecificationsMaintenance and Service Guide 6–13Table 6-11External AC AdapterWeight 0.45 lb 0.21 kgPower supplyRated input voltageRated input currentR

Pagina 49

6–14 Maintenance and Service GuideSpecificationsTable 6-13System DMAHardware DMA System FunctionDMA0 Available for audioDMA1 Entertainment audio(defau

Pagina 50

SpecificationsMaintenance and Service Guide 6–15Table 6-14System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 C

Pagina 51

6–16 Maintenance and Service GuideSpecificationsTable 6-15System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA

Pagina 52 - Illustrated Parts Catalog

SpecificationsMaintenance and Service Guide 6–17I/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

Pagina 53 - System Major Components

6–18 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

Pagina 54 - Table 3-1

SpecificationsMaintenance and Service Guide 6–19Table 6-16System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128

Pagina 55

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1RJ-45 Network InterfacePin Signal Pin Signal1 Transmit + 5 Unused2 Transmit - 6 Re

Pagina 56

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2RJ-11 ModemPin Signal Pin Signal1Unused 4Unused2 Tip 5 Unused3Ring 6UnusedTable A-3

Pagina 57

1–10 Maintenance and Service GuideProduct DescriptionThe computer keyboard components are shown in Figure 1-4 and described in Table 1-8.Figure 1-4. K

Pagina 58

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4S-VideoPin Signal Pin Signal1 Ground (Y) 3 Y-Luminance (Intensity)2 Ground (C) 4 C-

Pagina 59

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-5ParallelPin Signal Pin Signal1 Strobe* 10 Acknowledge*2 Data bit 0 11 Busy3 Data bi

Pagina 60

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-6External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Pagina 61

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-7Stereo Speaker/HeadphonePin Signal Pin Signal1 Audio out 2 GroundTable A-8Microphon

Pagina 62

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe computer’s wide range input feature permits it to operate f

Pagina 63

B–2 Maintenance and Service GuidePower Cord Set RequirementsCountry-Specific Requirements3-Conductor Power Cord Set RequirementsCountry Accredited Age

Pagina 64

Power Cord Set RequirementsMaintenance and Service Guide B–3Notes1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm2 conductor

Pagina 65 - Kit Components

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the computer. All

Pagina 66

C–2 Maintenance and Service GuideScrew ListingFigure C-1. Phillips M3.0 × 4.0 Screw LocationTable C-1Phillips M3.0 × 4.0 ScrewColor Qty. Length Thread

Pagina 67 - 3.4 Mass Storage Devices

Screw ListingMaintenance and Service Guide C–3Figure C-2. Phillips M3.0 × 4.0 Screw LocationsTable C-1Phillips M3.0 × 4.0 Screw (Continued)Color Qty.

Pagina 68 - Mass Storage Devices

Product DescriptionMaintenance and Service Guide 1–113 Embedded numeric keypadConverts keys to numeric keypad.4 Cursor control keys Move the cursor ar

Pagina 69 - 3.5 Miscellaneous

C–4 Maintenance and Service GuideScrew ListingFigure C-3. Phillips M2.0 × 5.5 Screw LocationsTable C-2Phillips M2.0 × 5.5 ScrewColor Qty. Length Threa

Pagina 70

Screw ListingMaintenance and Service Guide C–5Figure C-4. Phillips M2.0 × 5.5 Screw LocationsTable C-2Phillips M2.0 × 5.5 Screw (Continued)Color Qty.

Pagina 71 - Preliminaries

C–6 Maintenance and Service GuideScrew ListingFigure C-5. Phillips M2.0 × 10.0 Screw LocationsTable C-3Phillips M2.0 × 10.0 ScrewColor Qty. Length Thr

Pagina 72 - 4.2 Service Considerations

Screw ListingMaintenance and Service Guide C–7Figure C-6. Phillips M2.0 × 10.0 Screw LocationsTable C-3Phillips M2.0 × 10.0 Screw (Continued)Color Qty

Pagina 73 - Removable Drives

C–8 Maintenance and Service GuideScrew ListingFigure C-7. Phillips M2.0 × 4.0 Screw LocationsTable C-4Phillips M2.0 × 4.0 ScrewColor Qty. Length Threa

Pagina 74 - Precautions

Screw ListingMaintenance and Service Guide C–9Figure C-8. Phillips M2.0 × 4.0 Screw LocationsTable C-4Phillips M2.0 × 4.0 Screw (Continued)Color Qty.

Pagina 75 - 4.6 Workstation Precautions

C–10 Maintenance and Service GuideScrew ListingFigure C-9. Phillips M2.0 × 4.0 Screw LocationsTable C-4Phillips M2.0 × 4.0 Screw (Continued)Color Qty.

Pagina 76

Screw ListingMaintenance and Service Guide C–11Figure C-10. Phillips M2.0 × 4.0 Screw LocationsTable C-4Phillips M2.0 × 4.0 Screw (Continued)Color Qty

Pagina 77 - Metal tote boxes

C–12 Maintenance and Service GuideScrew ListingFigure C-11. Phillips M2.0 × 4.0 Screw LocationsTable C-4Phillips M2.0 × 4.0 Screw (Continued)Color Qty

Pagina 78 - Static-Shielding Materials

Screw ListingMaintenance and Service Guide C–13Figure C-12. Phillips M2.0 × 4.0 Screw LocationsTable C-4Phillips M2.0 × 4.0 Screw (Continued)Color Qty

Pagina 79 - Procedures

1–12 Maintenance and Service GuideProduct DescriptionThe computer top components are shown in Figure 1-5 and described in Table 1-9.Figure 1-5. Top Co

Pagina 80 - 5.1 Serial Number

C–14 Maintenance and Service GuideScrew ListingFigure C-13. Phillips M2.5 × 9.0 Screw LocationsTable C-5Phillips M2.5 × 9.0 ScrewColor Qty. Length Thr

Pagina 81

Screw ListingMaintenance and Service Guide C–15Figure C-14. Phillips M2.0 × 8.0 Screw LocationsTable C-6Phillips M2.0 × 8.0 ScrewColor Qty. Length Thr

Pagina 82 - Disassembly

C–16 Maintenance and Service GuideScrew ListingFigure C-15. Phillips M2.0 × 8.0 Screw LocationsTable C-6Phillips M2.0 × 8.0 Screw (Continued)Color Qty

Pagina 83 - (Figure 5-3)

Screw ListingMaintenance and Service Guide C–17Figure C-16. Phillips M2.0 × 8.0 Screw LocationsTable C-6Phillips M2.0 × 8.0 Screw (Continued)Color Qty

Pagina 84 - 1 (Figure 5-4)

C–18 Maintenance and Service GuideScrew ListingFigure C-17. Phillips M2.0 × 8.0 Screw LocationsTable C-6Phillips M2.0 × 8.0 Screw (Continued)Color Qty

Pagina 85 - 2 to unseat the hard drive

Maintenance and Service Guide Index–1IndexAAC adapterspecifications 6–13Advanced Port Replicator, spare part number 3–18audio troubleshooting 2–25Bbas

Pagina 86 - Spare Part Number Information

Index–2 Maintenance and Service GuideIndexconnector pin assignmentsexternal monitor connector A–5headphone jack A–6microphone jack A–6modem connector

Pagina 87 - 5.5 Memory Expansion Board

IndexMaintenance and Service Guide Index–3external monitor connectorlocation 1–9pin assignments A–5Ffanremoval 5–38spare part number 3–9, 5–38fan chan

Pagina 88 - Compartment Cover

Index–4 Maintenance and Service GuideIndexMmass storage devices 3–16memory expansion boardreplacement 5–9spare part numbers 3–13memory expansion compa

Pagina 89

IndexMaintenance and Service Guide Index–5Ooperating system loading, troubleshooting 2–19optical drive, spare part numbers 3–13, 3–17Ppacking precauti

Pagina 90 - Mini PCI Communication Boards

Product DescriptionMaintenance and Service Guide 1–135 Power button Turns on the computer. Use the operating system Shut Down command to turn off the

Pagina 91 - Slot Cover

Index–6 Maintenance and Service GuideIndexspecificationsAC adapter 6–13battery 6–13CD-ROM drive 6–10CD-RW drive 6–12computer 6–1diskette drive 6–9disp

Pagina 92

IndexMaintenance and Service Guide Index–7Uuniversal serial bus (USB) connectorlocation 1–9pin assignments A–2Vvents 1–7, 1–8, 1–14video troubleshooti

Pagina 93 - 5.7 Connector Cover

1–14 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the computer are shown in Figure 1-6 and described in Ta

Pagina 94 - 5.8 LED Cover

© 2002 Compaq Information Technologies Group, L.P.Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq Information Technologies Group,

Pagina 95

Product DescriptionMaintenance and Service Guide 1–154 Mini PCI communications compartmentContains the mini PCI modem card.5 MultiBay Accepts a disket

Pagina 96 - 5.9 Keyboard

1–16 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the compu

Pagina 97

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshoo

Pagina 98

2–2 Maintenance and Service GuideTroubleshooting Compaq Diagnostics—A system information and diagnostic utility that is used within your Windows oper

Pagina 99 - 9. Remove the keyboard

TroubleshootingMaintenance and Service Guide 2–3Selecting from the File MenuTable 2-1File MenuSelect To Do ThisSystem Information View identificatio

Pagina 100 - 5.10 Display

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisSetup Password Enter, change, o

Pagina 101

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Advanced MenuTable 2-3Advanced MenuSelect To Do ThisLanguage (or press F2) Change t

Pagina 102

2–6 Maintenance and Service GuideTroubleshootingDevice Options (continued) Change the parallel port mode from EPP (Enhanced Parallel Port [default])

Pagina 103

TroubleshootingMaintenance and Service Guide 2–72.2 Using Compaq DiagnosticsWhen you access Compaq Diagnostics, a scan of all system components is dis

Pagina 104 - 5.11 Top Cover

2–8 Maintenance and Service GuideTroubleshootingObtaining, Saving, or Printing DiagnosticTest Information1. Access Compaq Diagnostics by selecting Sta

Pagina 105

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Pagina 106

TroubleshootingMaintenance and Service Guide 2–95. Select a test mode:❏ Interactive Mode—Provides maximum control over the testing process. You determ

Pagina 107

2–10 Maintenance and Service GuideTroubleshooting2.3 Troubleshooting FlowchartsTable 2-4Troubleshooting Flowcharts OverviewFlowchart Description2.1 In

Pagina 108

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?

Pagina 109 - 5.12 Speaker Assembly

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reseat the power cables in the docking station and at the AC outlet.

Pagina 110

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.3—No Power, Part 2Continued fromSection 2.2,No Power, Part 1.Visually check fordebris in

Pagina 111 - 5.13 Display Release Assembly

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued fromSection 2.3,No Power, Part 2.Reseat AC adapterin computer

Pagina 112

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.5—No Power, Part 4YNContinued fromSection 2.4,No Power, Part 3.Reseat loosecomponents and

Pagina 113 - 5.14 TouchPad

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor DockingStation?No Video.Replace the following one at a

Pagina 114

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.7—No Video, Part 2YNContinued fromSection 2.6,No Video, Part 1.DoneAdjust externalmonitor

Pagina 115 - TouchButton board

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Station(if applicable)YNReseat power cord in dockingstation andp

Pagina 116 - 5.15 Fan

iv Maintenance and Service GuideContents4 Removal and Replacement Preliminaries4.1 Tools Required. . . . . . . . . . . . . . . . . . . . . . . . . . .

Pagina 117 - Figure 5-29. Removing the Fan

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.9—No Operating System (OS) LoadingNo OS loadingfrom hard drive,go toSection 2.10.Reseat p

Pagina 118 - 5.16 Processor

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading from Hard Drive, Part 1Go toSection 2.17,NonfunctioningDevice.YDoneNOS n

Pagina 119

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.11—No OS Loading from Hard Drive, Part 2Continued fromSection 2.10,No OS Loadingfrom Hard

Pagina 120 - 5.17 Disk Cell RTC Battery

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading from Hard Drive, Part 3YSystemfiles on harddrive?Continued fromSection 2

Pagina 121 - 3. Remove the RTC battery 2

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.13—No OS Loading from Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette

Pagina 122 - 5.18 System Board

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading from CD- orDVD-ROM DriveYDoneNBootabledisc indrive?Discin drive?No OSLoa

Pagina 123 - (Figure 5-32)

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.15—No Audio, Part 1No Audio.NNotebook indocking station(if applicable)?Internalaudio?Audi

Pagina 124 - Display Support

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from Section 2.15,No Audio, Part 1.Reloadaudio drivers.Aud

Pagina 125

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

Pagina 126

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

Pagina 127 - 5.19 Modem Cable

ContentsMaintenance and Service Guide v6 SpecificationsA Connector Pin AssignmentsB Power Cord Set Requirements3-Conductor Power Cord Set . . . . . .

Pagina 128

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

Pagina 129 - Specifications

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network or Modem ConnectionYDisconnect allpower fromthe notebookand open.No network

Pagina 130

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Pagina 131 - 15.0-inch UXGA, TFT Display

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer System Major ComponentsFigure 3-2. Computer System Major Components268135-002.b

Pagina 132 - 15.0-inch SXGA+, TFT Display

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer System Major ComponentsItem DescriptionSpare Part Number1 Dis

Pagina 133 - 15.0-inch XGA, TFT Display

3–4 Maintenance and Service GuideIllustrated Parts CatalogFigure 3-2. Computer System Major Components268135-002.book Page 4 Thursday, October 24, 2

Pagina 134 - 14.1-inch XGA, TFT Display

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer System Major Components (Continued)Item DescriptionSpare Part

Pagina 135 - Hard Drives

3–6 Maintenance and Service GuideIllustrated Parts CatalogFigure 3-2. Computer System Major Components268135-002.book Page 6 Thursday, October 24, 2

Pagina 136

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Computer System Major Components (Continued)Item DescriptionSpare Part

Pagina 137 - Diskette Drive

3–8 Maintenance and Service GuideIllustrated Parts CatalogFigure 3-2. Computer System Major Components268135-002.book Page 8 Thursday, October 24, 2

Pagina 138 - CD-ROM Drive

Maintenance and Service Guide 1–11Product DescriptionThe Compaq Presario 2800 Series Mobile PC and Evo Notebook N800 Series offer advanced modularity,

Pagina 139 - DVD-ROM Drive

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Computer System Major Components (Continued)Item DescriptionSpare Part

Pagina 140 - CD-RW Drive

3–10 Maintenance and Service GuideIllustrated Parts CatalogFigure 3-2. Computer System Major Components268135-002.book Page 10 Thursday, October 24,

Pagina 141 - 8-cell, Li ion Battery Pack

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Computer System Major Components (Continued)Item DescriptionSpare Par

Pagina 142 - System DMA

3–12 Maintenance and Service GuideIllustrated Parts CatalogFigure 3-2. Computer System Major Components268135-002.book Page 12 Thursday, October 24,

Pagina 143 - System Interrupts

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-1Spare Parts: Computer System Major Components (Continued)Item DescriptionSpare Par

Pagina 144 - System I/O Addresses

3–14 Maintenance and Service GuideIllustrated Parts Catalog3.3 Miscellaneous Plastics/Hardware Kit ComponentsFigure 3-3. Miscellaneous Plastics/Hardwa

Pagina 145

Illustrated Parts CatalogMaintenance and Service Guide 3–15Table 3-2Miscellaneous Plastics/Hardware Kit ComponentsSpare Part Number 285261-001(contain

Pagina 146

3–16 Maintenance and Service GuideIllustrated Parts Catalog3.4 Mass Storage DevicesFigure 3-4. Mass Storage Devices268135-002.book Page 16 Thursday,

Pagina 147 - System Memory Map

Illustrated Parts CatalogMaintenance and Service Guide 3–17lTable 3-3Mass Storage DevicesItem DescriptionSpare Part Number1 Optical drives24X Max CD-R

Pagina 148 - Connector Pin Assignments

3–18 Maintenance and Service GuideIllustrated Parts Catalog3.5 MiscellaneousTable 3-4Spare Parts: Miscellaneous (not illustrated)DescriptionSpare Part

Pagina 149 - Universal Serial Bus

1–2 Maintenance and Service GuideProduct Description1.1 Features 2.2-, 2.0-, 1.9-, 1.8-, 1.7-, 1.6-, 1.5-, or 1.4-GHz Intel Mobile Pentium 4 processo

Pagina 150 - Table A-4

Illustrated Parts CatalogMaintenance and Service Guide 3–19Power cord, 3-wireAustralianChineseInternationalItalianJapanese198723-011198723-AA1198723-B

Pagina 151 - Parallel

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

Pagina 152 - External Monitor

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Pagina 153 - Microphone

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

Pagina 154 - Power Cord Set Requirements

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Pagina 155 - Country-Specific Requirements

Removal and Replacement PreliminariesMaintenance and Service Guide 4–5 Store reusable electrostatic-sensitive parts from assemblies in protective pac

Pagina 156

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

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Removal and Replacement PreliminariesMaintenance and Service Guide 4–7 Nonconductive plastic bags, tubes, or boxes Metal tote boxes Electrostatic v

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4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-2 lists the shielding protection provided by antistatic bags and floor m

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Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.Phillips P1 screws are rem

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Product DescriptionMaintenance and Service Guide 1–3 60-, 40-, 30-, or 20-GB high-capacity hard drive, varying by computer model Support for the fol

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5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the computer serial number to Compaq when requesting inform

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Removal and Replacement ProceduresMaintenance and Service Guide 5–3Section Description # of Screws Removed5.3(continued)MultiBay device 0Hard drive 1

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5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Computer for DisassemblyPerform the following steps before disass

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Removal and Replacement ProceduresMaintenance and Service Guide 5–54. To remove the battery bezel, slide the bezel straight down (Figure 5-3).Figure 5

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5–6 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the MultiBay device by following these steps:a. Turn the computer bottom

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Removal and Replacement ProceduresMaintenance and Service Guide 5–76. Remove the hard drive by following these steps:a. Turn the computer bottom side

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5–8 Maintenance and Service GuideRemoval and Replacement Procedures7. Remove the two PM3.0 × 4.0 screws 1 that secure the hard drive bezel to the hard

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Removal and Replacement ProceduresMaintenance and Service Guide 5–95.4 Computer FeetThe computer feet are adhesive-backed rubber pads. The computer fe

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5–10 Maintenance and Service GuideRemoval and Replacement Procedures1. Prepare the computer for disassembly (Section 5.3).2. Turn the computer bottom

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Removal and Replacement ProceduresMaintenance and Service Guide 5–116. Spread the memory expansion slot retaining tabs to release the memory expansion

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1–4 Maintenance and Service GuideProduct Description1.2 Clearing a PasswordIf the notebook you are servicing has an unknown password, follow these ste

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5–12 Maintenance and Service GuideRemoval and Replacement Procedures5.6 Mini PCI Communications Board1. Prepare the computer for disassembly (Section

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Removal and Replacement ProceduresMaintenance and Service Guide 5–133. Remove the PM2.0 × 5.0 screw 1 that secures the mini PCI compartment cover to t

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5–14 Maintenance and Service GuideRemoval and Replacement Procedures6. Disconnect the modem cable from the modem board 1 (Figure 5-11).✎The modem cabl

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Removal and Replacement ProceduresMaintenance and Service Guide 5–155.7 Connector Cover✎The connector cover is available with silver finish for Presar

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5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.8 LED Cover1. Prepare the computer for disassembly (Section 5.3).2. Turn the com

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Removal and Replacement ProceduresMaintenance and Service Guide 5–176. Use a flat-bladed tool to pry forward on the four clips on the LED cover 1 (Fig

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5–18 Maintenance and Service GuideRemoval and Replacement Procedures5.9 KeyboardKeyboardsSpare Part Number InformationKeyboards (for use with TouchPad

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Removal and Replacement ProceduresMaintenance and Service Guide 5–191. Prepare the computer for disassembly (Section 5.3).2. Remove the LED cover (Sec

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5–20 Maintenance and Service GuideRemoval and Replacement Procedures6. Remove the two PM2.0 × 4.0 screws 1 that secure the keyboard shield to the base

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Removal and Replacement ProceduresMaintenance and Service Guide 5–218. Release the ZIF connector 1 to which the keyboard cable is connected and discon

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