Compaq v5000 Especificaciones

bMaintenance and Service GuideCompaq Presario V5000 Notebook PCDocument Part Number: 407511-002June 2006This guide is a troubleshooting reference used

1–4 Maintenance and Service GuideProduct Description Connectors:❏ Audio-in (microphone)❏ Audio-out (headphone)❏ Memory Reader (select models only)❏ E

5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.7 Mini PCI Communications Module1. Prepare the computer for disassembly (Section

Removal and Replacement ProceduresMaintenance and Service Guide 5–17✎Before disconnecting the antenna cables, make note of which cable is attached to

5–18 Maintenance and Service GuideRemoval and Replacement Procedures5.8 RTC Battery1. Prepare the computer for disassembly (Section 5.3).2. Remove the

Removal and Replacement ProceduresMaintenance and Service Guide 5–195.9 Optical Drive1. Prepare the computer for disassembly (Section 5.3).2. Position

5–20 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the Phillips PM2.5×5.0 screw 1 that secures the optical drive to the com

Removal and Replacement ProceduresMaintenance and Service Guide 5–21If it is necessary to replace the optical drive bracket, perform the following ste

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Switch Cover1. Prepare the computer for disassembly (Section 5.3).2. Remove t

Removal and Replacement ProceduresMaintenance and Service Guide 5–233. Turn the computer display-side up with front toward you.4. Open the computer as

5–24 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Keyboard1. Prepare the computer for disassembly (Section 5.3).2. Remove the s

Removal and Replacement ProceduresMaintenance and Service Guide 5–253. Remove the four Phillips PM2.5×5.0 screws 1 that secure the keyboard to the com

Product DescriptionMaintenance and Service Guide 1–53. Wait approximately 5 minutes.4. Replace the RTC battery and reassemble the computer.5. Connect

5–26 Maintenance and Service GuideRemoval and Replacement Procedures5. Swing the keyboard 1 forward until it rests on the palm rest.6. Release the zer

Removal and Replacement ProceduresMaintenance and Service Guide 5–275.12 Display Assembly1. Prepare the computer for disassembly (Section 5.3).2. Remo

5–28 Maintenance and Service GuideRemoval and Replacement Procedures✎Before disconnecting the antenna cables, make note of which cable is attached to

Removal and Replacement ProceduresMaintenance and Service Guide 5–295. Remove the switch cover (Section 5.10).6. Remove the keyboard (Section 5.11).7.

5–30 Maintenance and Service GuideRemoval and Replacement ProceduresÄCAUTION: Support the display assembly when removing the following screws. Failure

Removal and Replacement ProceduresMaintenance and Service Guide 5–31Display Assembly SubcomponentsSpare Part Number InformationDisplay Plastics Kit, i

5–32 Maintenance and Service GuideRemoval and Replacement Procedures11. Remove the six rubber screw covers 1 and 2 and the six Phillips PM2.5×7.0 scre

Removal and Replacement ProceduresMaintenance and Service Guide 5–33✎The display bezel and display enclosure are available in the Display Plastics Kit

5–34 Maintenance and Service GuideRemoval and Replacement Procedures14. Disconnect the display panel cable 1 and display backlight cable 2 from the di

Removal and Replacement ProceduresMaintenance and Service Guide 5–35✎The display hinge base covers are available in the Display Plastics Kit, spare pa

1–6 Maintenance and Service GuideProduct Description1.4 External ComponentsThe external components on the front of the computer are shown below and de

5–36 Maintenance and Service GuideRemoval and Replacement Procedures17. Remove the four Phillips PM2.5×5.0 screws 1 that secure the display panel and

Removal and Replacement ProceduresMaintenance and Service Guide 5–37✎The display hinge covers are available in the Display Plastics Kit, spare part nu

5–38 Maintenance and Service GuideRemoval and Replacement Procedures✎The display release hook is available in the Display Hinge Kit, spare part number

Removal and Replacement ProceduresMaintenance and Service Guide 5–39✎The display hinges are available in the Display Hinge Kit, spare part number 4077

5–40 Maintenance and Service GuideRemoval and Replacement Procedures✎The wireless antenna transceivers and cables are available in the Wireless Antenn

Removal and Replacement ProceduresMaintenance and Service Guide 5–415.13 Base Enclosure1. Prepare the computer for disassembly (Section 5.3) and then

5–42 Maintenance and Service GuideRemoval and Replacement Procedures2. Release the ZIF connector to which the TouchPad cable 1 is connected and discon

Removal and Replacement ProceduresMaintenance and Service Guide 5–434. Turn the computer upside down with the front toward you.5. Remove the eleven Ph

5–44 Maintenance and Service GuideRemoval and Replacement Procedures6. Remove the two Phillips PM2.5×5.0 screws 1 in the hard drive bay and and the th

Removal and Replacement ProceduresMaintenance and Service Guide 5–457. Lift up the front edge of the base enclosure 1 until it disengages from the top

Product DescriptionMaintenance and Service Guide 1–7Table 1-1Front ComponentsItem Component Function1Power light On: Computer is turned on. Off: Co

5–46 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Bluetooth Module1. Prepare the computer for disassembly (Section 5.3), and th

Removal and Replacement ProceduresMaintenance and Service Guide 5–472. Remove the two Phillips PM1.5×3.0 screws 1 that secure the Bluetooth module to

5–48 Maintenance and Service GuideRemoval and Replacement Procedures5.15 System Board✎When replacing the system board, ensure that the following compo

Removal and Replacement ProceduresMaintenance and Service Guide 5–492. Turn the top cover right-side up with the front toward you.3. Release the ZIF c

5–50 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the top cover upside down with the front toward you.5. Disconnect the powe

Removal and Replacement ProceduresMaintenance and Service Guide 5–517. Remove the modem connector 1 from the clip in the top cover and remove the mode

5–52 Maintenance and Service GuideRemoval and Replacement Procedures8. Disconnect the USB/audio board cable 1 from the USB/audio board.9. Remove the f

Removal and Replacement ProceduresMaintenance and Service Guide 5–5311. Use the optical drive connector 1 to lift the left side of the system board 2

5–54 Maintenance and Service GuideRemoval and Replacement Procedures13. Position the system board with the ExpressCard and PC Card assemblies facing u

Removal and Replacement ProceduresMaintenance and Service Guide 5–5515. Set the USB/audio board cable and modem connector cable aside.16. Lift the sys

1–8 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the computer are shown below and described in Table 1

5–56 Maintenance and Service GuideRemoval and Replacement Procedures5.16 Display Release Button✎The display release button components are spared with

Removal and Replacement ProceduresMaintenance and Service Guide 5–572. Release the ZIF connector 1 on the TouchPad board to which the TouchPad cable i

5–58 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the four silver Phillips PM2.5×4.0 screws 1 and the two Phillips PM2.5×5

Removal and Replacement ProceduresMaintenance and Service Guide 5–597. Remove the display release button swing arm 1 from the top cover.8. Push and ho

5–60 Maintenance and Service GuideRemoval and Replacement Procedures5.17 LED Board1. Prepare the computer for disassembly (Section 5.3), and then remo

Removal and Replacement ProceduresMaintenance and Service Guide 5–612. Remove the two Phillips PM2.5×5.0 screws 1 that secure the LED board to the top

5–62 Maintenance and Service GuideRemoval and Replacement Procedures5.18 Heat Sink1. Prepare the computer for disassembly (Section 5.3), and then remo

Removal and Replacement ProceduresMaintenance and Service Guide 5–632. Turn the system board upside down with the expansion port 2 toward you.3. Remov

5–64 Maintenance and Service GuideRemoval and Replacement Procedures✎The thermal paste should be thoroughly cleaned from the surfaces of the heat sink

Removal and Replacement ProceduresMaintenance and Service Guide 5–655.19 Processor✎The computer may be equipped with a processor socket that features

Product DescriptionMaintenance and Service Guide 1–9The external components on the rear panel of the computer are shown below and described in Table 1

5–66 Maintenance and Service GuideRemoval and Replacement Procedures1. Prepare the computer for disassembly (Section 5.3), and then remove the followi

Removal and Replacement ProceduresMaintenance and Service Guide 5–67✎Steps 2 and 3 apply to processor sockets equipped with a locking screw. Refer to

5–68 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 4 through 6 apply to processor sockets equipped with a release arm.4. Slide

Removal and Replacement ProceduresMaintenance and Service Guide 5–695.20 Fan Assembly1. Prepare the computer for disassembly (Section 5.3), and then r

5–70 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the system board upside down with the expansion port 2 docking connector t

Removal and Replacement ProceduresMaintenance and Service Guide 5–714. Turn the system board right-side up with the expansion port 2 docking connector

5–72 Maintenance and Service GuideRemoval and Replacement Procedures7. Slide the expansion port bracket 1 away from the system board.8. Remove the fan

Removal and Replacement ProceduresMaintenance and Service Guide 5–735.21 PC Card Assembly1. Prepare the computer for disassembly (Section 5.3), and th

5–74 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the system board upside down with the expansion port 2 toward you.3. Remov

Removal and Replacement ProceduresMaintenance and Service Guide 5–754. Turn the system board top-side up with the expansion port 2 toward you.5. Disen

1–10 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the computer are shown below and described in Table 1

5–76 Maintenance and Service GuideRemoval and Replacement Procedures5.22 ExpressCard Assembly1. Prepare the computer for disassembly (Section 5.3), an

Removal and Replacement ProceduresMaintenance and Service Guide 5–772. Turn the system board upside down with the expansion port 2 toward you.3. Remov

5–78 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the system board top-side up with the expansion port 2 toward you.5. Remov

Maintenace and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1ComputerDimensions Metric U.S.He

6–2 Maintenace and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%10% to 90%5% to 95%Maximum alti

SpecificationsMaintenace and Service Guide 6–3Table 6-215.4-inch, WXGA, DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.15 in13.03 in15.39

6–4 Maintenace and Service GuideSpecificationsTable 6-3Hard Drives120-GB* 100-GB* 80-GB*DimensionsHeightWidthWeight9.5 mm70 mm102 g9.5 mm70 mm102 g9.5

SpecificationsMaintenace and Service Guide 6–580-GB* 60-GB* 40-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm99 g9.5 mm70 mm99 gInterface ty

6–6 Maintenace and Service GuideSpecificationsTable 6-4DVD/CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)

SpecificationsMaintenace and Service Guide 6–7Access time CD media DVD mediaRandomFull stroke< 110 ms< 210 ms< 130 ms< 225 msAudio output

Product DescriptionMaintenance and Service Guide 1–114 RJ-45 (network) jack Connects a network cable (not included).5 Expansion port 2 Connects the co

6–8 Maintenace and Service GuideSpecificationsTable 6-5DVD±RW and CD-RW Double-Layer Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DV

SpecificationsMaintenace and Service Guide 6–9Access time CD DVDRandomFull stroke< 175 ms< 285 ms< 230 ms< 335 msAudio output levelAudio-o

6–10 Maintenace and Service GuideSpecificationsTable 6-6System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or Mi

SpecificationsMaintenace and Service Guide 6–11IRQ11 TI OHCI 1394 host controllerTI PCI1410 CardBus controllerIRQ12 Synaptics PS/2 TouchPadIRQ13 Numer

6–12 Maintenace and Service GuideSpecificationsTable 6-7System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA co

SpecificationsMaintenace and Service Guide 6–13I/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

6–14 Maintenace and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

SpecificationsMaintenace and Service Guide 6–15Table 6-8System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128 KB

6–16 Maintenace and Service GuideSpecificationsTable 6-9System DMAHardware DMA System FunctionDMA0 Not applicableDMA1* Not applicableDMA2* Not applica

Maintenance and Service Guide A–1A Screw ListingThis appendix provides specification and reference information for the screws and screw locks used in

1–12 Maintenance and Service GuideProduct DescriptionThe standard keyboard components of the computer are shown below and described in Table 1-5.Stand

A–2 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Captive Screw LocationsTable A-2Phillips PM2.5×5.0 Captive ScrewColor Qty. Length Thr

Screw ListingMaintenance and Service Guide A–3Black Phillips PM2.5×4.0 Screw LocationsTable A-3Black Phillips PM2.5×4.0 ScrewColor Qty. Length ThreadH

A–4 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationTable A-4Phillips PM2.5×5.0 ScrewColor Qty. Length ThreadHead WidthBlac

Screw ListingMaintenance and Service Guide A–5Phillips PM2.5×5.0 Screw LocationsTable A-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

A–6 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable A-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide A–7Phillips PM2.5×5.0 Screw LocationsTable A-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

A–8 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable A-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide A–9Phillips PM2.5×5.0 Screw LocationsTable A-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

A–10 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable A-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide A–11Phillips PM2.5×5.0 Screw LocationsTable A-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length Thread

Product DescriptionMaintenance and Service Guide 1–13Table 1-5Standard Keyboard ComponentsItem Component Function1 F1 to F12 keys (12) Perform system

A–12 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable A-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide A–13Phillips PM2.5×5.0 Screw LocationsTable A-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length Thread

A–14 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable A-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide A–15Phillips PM2.0×3.0 Screw LocationsTable A-5Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthSi

A–16 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable A-6Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBl

Screw ListingMaintenance and Service Guide A–17Phillips PM2.0×4.0 Screw LocationTable A-6Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length ThreadH

A–18 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable A-6Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide A–19Phillips PM2.0×4.0 Screw LocationsTable A-6Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

A–20 Maintenance and Service GuideScrew ListingPhillips PM2.5×13.0 Screw LocationsTable A-7Phillips PM2.5×13.0 ScrewColor Qty. Length ThreadHead Width

Screw ListingMaintenance and Service Guide A–21Phillips PM2.5×13.0 Screw LocationsTable A-7Phillips PM2.5×13.0 Screw (Continued)Color Qty. Length Thre

© Copyright 2006 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. AMD, Sempron,

1–14 Maintenance and Service GuideProduct DescriptionThe computer top components are shown below and described in Table 1-6.Top Components

A–22 Maintenance and Service GuideScrew ListingPhillips PM2.5×13.0 Screw LocationsTable A-7Phillips PM2.5×13.0 Screw (Continued)Color Qty. Length Thre

Screw ListingMaintenance and Service Guide A–23Phillips PM2.5×9.0 Screw LocationsTable A-8Phillips PM2.5×9.0 ScrewColor Qty. Length ThreadHead WidthBl

A–24 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable A-9Phillips PM2.5×7.0 ScrewColor Qty. Length ThreadHead WidthSi

Screw ListingMaintenance and Service Guide A–25Phillips PM2.5×7.0 Screw LocationsTable A-9Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Thread

A–26 Maintenance and Service GuideScrew ListingPhillips PM1.5×3.0 Screw LocationsTable A-10Phillips PM1.5×3.0 ScrewColor Qty. Length ThreadHead WidthS

Screw ListingMaintenance and Service Guide A–27Silver Phillips PM2.5×4.0 Screw LocationsTable A-11Silver Phillips PM2.5×4.0 ScrewColor Qty. Length Thr

A–28 Maintenance and Service GuideScrew ListingSilver Phillips PM2.5×4.0 Screw LocationTable A-11Silver Phillips PM2.5×4.0 Screw (Continued)Color Qty.

Screw ListingMaintenance and Service Guide A–29Slotted M1.5×9.0 Screw LocationsTable A-12Slotted SM1.5×9.0 ScrewColor Qty. Length ThreadHead WidthSilv

A–30 Maintenance and Service GuideScrew ListingPhillips PM3.0×6.0 Screw LocationsTable A-13Phillips PM3.0×6.0 ScrewColor Qty. Length ThreadHead WidthB

Maintenance and Service Guide B–1BSoftware Updateand RecoveryUpdating SoftwareUpdated versions of the software provided with your computer may be avai

Product DescriptionMaintenance and Service Guide 1–15Table 1-6Top ComponentsItem Component Function1 caps lock light On: Caps lock is enabled.2 Wirele

B–2 Maintenance and Service GuideSoftware Update and RecoveryUpdating the BIOSTo determine whether available BIOS updates contain later BIOS versions

Software Update and RecoveryMaintenance and Service Guide B–3To download a BIOS update:1. Access the page on the HP Web site that provides software fo

B–4 Maintenance and Service GuideSoftware Update and Recovery3. Double-click the file that has an .exe extension (for example, filename.exe).The BIOS

Software Update and RecoveryMaintenance and Service Guide B–56. Double-click the file that has an .exe extension (for example, filename.exe).The insta

B–6 Maintenance and Service GuideSoftware Update and RecoveryBacking Up Your InformationWhen to Back Up On a regularly scheduled basis.✎Set reminders

Software Update and RecoveryMaintenance and Service Guide B–7Using System Restore PointsWhen you back up your system, you are creating a system restor

B–8 Maintenance and Service GuideSoftware Update and RecoveryRestore to a Previous Date and TimeTo revert to a restore point (created at a previous da

Software Update and RecoveryMaintenance and Service Guide B–9 Number each disc before inserting it into the computer optical drive. If necessary, yo

B–10 Maintenance and Service GuideSoftware Update and RecoveryReinstalling Software Programs and DriversIf a program or driver preinstalled at the fac

Software Update and RecoveryMaintenance and Service Guide B–112. Select Start > All Programs > System Recovery > Application and Driver Recov

1–16 Maintenance and Service GuideProduct DescriptionThe computer TouchPad components are shown below and described in Table 1-7.TouchPad Components

B–12 Maintenance and Service GuideSoftware Update and RecoveryRecovering from the Recovery DiscsTo restore the system from the recovery discs:1. Back

Software Update and RecoveryMaintenance and Service Guide B–13a. Click Advanced Options on the System Recovery screen.b. Select Destructive Recovery a

B–14 Maintenance and Service GuideSoftware Update and RecoveryUpdating Reinstalled SoftwareAfter you perform a system recovery, connect to the Interne

Maintenance and Service Guide C–1CDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

C–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse

Display Component RecyclingMaintenance and Service Guide C–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers

C–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge

Display Component RecyclingMaintenance and Service Guide C–54. Disconnect all LCD panel cables 1 from the display inverter board and remove the invert

C–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all screws 1 that secure the LCD panel to the display enclosure.6. Remove the LC

Display Component RecyclingMaintenance and Service Guide C–77. Turn the LCD panel upside down.8. Remove all screws that secure the LCD panel frame to

Product DescriptionMaintenance and Service Guide 1–17Table 1-7TouchPad ComponentsItem Component Function1 TouchPad Moves the pointer and selects or ac

C–8 Maintenance and Service GuideDisplay Component Recycling9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the

Display Component RecyclingMaintenance and Service Guide C–911. Remove the screws 1 that secure the backlight cover to the LCD panel.12. Lift the top

C–10 Maintenance and Service GuideDisplay Component Recycling14. Turn the LCD panel right-side up.15. Remove the backlight cables 1 from the clip 2 in

Display Component RecyclingMaintenance and Service Guide C–1116. Turn the LCD panel upside down.17. Remove the backlight frame from the LCD panel.Remo

C–12 Maintenance and Service GuideDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Display Component RecyclingMaintenance and Service Guide C–1319. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure

C–14 Maintenance and Service GuideDisplay Component Recycling23. Remove the LCD panel.Removing the LCD Panel24. Recycle the backlight and LCD panel.

Maintenance and Service Guide D–1DConnector Pin AssignmentsTable D-1Universal Serial BusPin Signal Pin Signal1 +5 VDC 3 Data +2 Data – 4 Ground

D–2 Maintenance and Service GuideConnector Pin AssignmentsTable D-2RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Connector Pin AssignmentsMaintenance and Service Guide D–3Table D-3S-Video-OutPin Signal Pin Signal1 TV-Ground 5 TV-CD2 TV-CVBS 6 TV-Ground3 TV-Ground

1–18 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the computer are shown below and described in Table 1-8.

D–4 Maintenance and Service GuideConnector Pin AssignmentsTable D-4External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Connector Pin AssignmentsMaintenance and Service Guide D–5Table D-5RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused

D–6 Maintenance and Service GuideConnector Pin AssignmentsTable D-6Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Maintenance and Service Guide E–1EPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper

E–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le

Power Cord Set RequirementsMaintenance and Service Guide E–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region Accredi

E–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KEMA 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO

Maintenance and Service Guide Index–1Index1394 port 1–11Aall-in-one media cable, spare part number 3–18analog TV tuner, spare part number 3–18arrow ke

Index–2 Maintenance and Service GuideIndexcomponentsbottom 1–18front 1–6keyboard 1–12left-side 1–9, 1–10right-side 1–8top 1–14, 1–16composite S-Video

IndexMaintenance and Service Guide Index–3Display Screw Kit, spare part number 3–13, 3–21, 5–31drive light 1–7drives, preventing damage 4–3DVB-T TV tu

Product DescriptionMaintenance and Service Guide 1–195 Vents (2) Provide airflow to cool internal components.ÄTo prevent overheating, do not obstruct

Index–4 Maintenance and Service GuideIndexGgrounding equipment and methods 4–7Hhard driveOS loading problems 2–16precautions 4–3removal 5–7spare part

IndexMaintenance and Service Guide Index–5memory/Mini PCI module compartment coverillustrated 3–14location 1–19removal 5–13microphone jacklocation 1–8

Index–6 Maintenance and Service GuideIndexpower cordset requirements E–2spare part numbers 3–19, 3–20, 3–21power light 1–7power management features 1–

IndexMaintenance and Service Guide Index–7hard drive 6–4I/O addresses 6–12interrupts 6–10memory map 6–15optical drive 6–6system DMA 6–16static shieldi

Index–8 Maintenance and Service GuideIndexUSB infrared receiver, spare part number 3–18USB travel mouse, spare part number 3–19, 3–20USB/audio boardre

1–20 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the compu

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

2–2 Maintenance and Service GuideTroubleshooting2. Select the File, Security, Diagnostics, or System Configuration menu.3. To close Computer Setup and

TroubleshootingMaintenance and Service Guide 2–3Selecting from the Security MenuTable 2-2Security Menu Select To Do ThisSetup Password Enter, change,

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Diagnostics MenuTable 2-3Diagnostics Menu Select To Do ThisHDD Self-Test Options Ru

TroubleshootingMaintenance and Service Guide 2–5Selecting from the System Configuration MenuTable 2-4System Configuration Menu Select To Do ThisLangua

2–6 Maintenance and Service GuideTroubleshooting2.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts Overview Flowchart Description2.1 “F

TroubleshootingMaintenance and Service Guide 2–7Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?I

2–8 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reset the power cables in the docking device and at the AC outlet.2.

TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin comp

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Com

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device (if applicable)YNReset power cord in docking device andpo

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.15—No Audio, Part 1No audio.NComputer indocking device(if applicable)?Internalaudio?Audio

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

ContentsMaintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe computerand open.No networkor

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer Major ComponentsComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer Major ComponentsItem DescriptionSpare Part Number1 Display as

3–4 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

3–6 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

vi Maintenance and Service GuideContents6 SpecificationsA Screw ListingB Software Update and RecoveryC Display Component RecyclingD Connector Pin Ass

3–8 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

3–10 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

3–12 Maintenance and Service GuideIllustrated Parts Catalog3.3 Display Assembly Subcomponents

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-2Display Assembly SubcomponentsSpare Part Number InformationItem Description1a1bDis

3–14 Maintenance and Service GuideIllustrated Parts Catalog3.4 Plastics KitTable 3-3Plastics KitSpare Part Number InformationItem DescriptionSpare Par

Illustrated Parts CatalogMaintenance and Service Guide 3–153.5 Cable KitTable 3-4Cable KitSpare Part Number InformationItem DescriptionSpare Part Numb

3–16 Maintenance and Service GuideIllustrated Parts Catalog3.6 Mass Storage Devices

Illustrated Parts CatalogMaintenance and Service Guide 3–17Table 3-5Mass Storage DevicesSpare Part Number InformationItem DescriptionSpare Part Number

Maintenance and Service Guide 1–11Product DescriptionThe Compaq Presario V5000 Notebook PC offers advanced modularity, Mobile AMD Sempron™ and AMD Tur

3–18 Maintenance and Service GuideIllustrated Parts Catalog3.7 Miscellaneous (Not Illustrated)Table 3-6Miscellaneous (Not Illustrated)Spare Part Infor

Illustrated Parts CatalogMaintenance and Service Guide 3–19Power cordsFor use in:Australia 403811-011Canada, French Canada, and the United States 4038

3–20 Maintenance and Service GuideIllustrated Parts Catalog3.8 Sequential Part Number ListingTable 3-7Sequential Part Number ListingSpare Part Number

Illustrated Parts CatalogMaintenance and Service Guide 3–21403811-021 Power cord for use internationally403811-031 Power cord for use in the United Ki

3–22 Maintenance and Service GuideIllustrated Parts Catalog407809-001 ExpressCard assembly407812-001 TouchPad bracket407816-001 RTC battery (includes

Illustrated Parts CatalogMaintenance and Service Guide 3–23407852-001 5400-rpm, 80-GB hard drive407853-001 4200-rpm, 120-GB hard drive407856-001 Keybo

3–24 Maintenance and Service GuideIllustrated Parts Catalog412176-001 DVB-T TV tuner antenna413100-001 DVD/CD-RW Combo Drive413101-001 DVD±RW and CD-R

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

1–2 Maintenance and Service GuideProduct Description1.1 Features✎Numerous references are made throughout this Maintenance and Service Guide to “full-f

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are as many 94 screw

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the computer serial number to HP when requesting informatio

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

5–4 Maintenance and Service GuideRemoval and Replacement ProceduresSection Description# of Screws Removed5.9 Optical Drive 1 to remove the optical dri

Removal and Replacement ProceduresMaintenance and Service Guide 5–55.3 Preparing the Computer for DisassemblyBefore you begin any removal or installat

Product DescriptionMaintenance and Service Guide 1–3 TouchPad pointing device, including dedicated horizontal and vertical scroll regions Integrated

5–6 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the battery by following these steps:a. Turn the computer upside down wit

Removal and Replacement ProceduresMaintenance and Service Guide 5–75.4 Hard Drive1. Prepare the computer for disassembly (refer to Section 5.3).Hard D

5–8 Maintenance and Service GuideRemoval and Replacement Procedures2. Loosen the two Phillips PM2.5×5.0 captive screws 1 that secure the hard drive co

Removal and Replacement ProceduresMaintenance and Service Guide 5–94. Use the tab 1 to slide the hard drive to the right, and then lift the hard drive

5–10 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the four Phillips PM3.0×4.0 hard drive frame screws 1 that secure the ha

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.5 Computer FeetThe computer feet are adhesive-backed rubber pads. The feet are i

5–12 Maintenance and Service GuideRemoval and Replacement Procedures5.6 Memory Module1. Prepare the computer for disassembly (refer to Section 5.3).Me

Removal and Replacement ProceduresMaintenance and Service Guide 5–132. Loosen the Phillips PM2.5×5.0 captive screw 1 that secures the memory/Mini PCI

5–14 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the two Phillips PM2.5×4.0 screws 1 that secure the memory shield to the

Removal and Replacement ProceduresMaintenance and Service Guide 5–156. Spread the retaining tabs 1 on each side of the memory module socket to release