Compaq 6000 Manual de usuario

bGetting StartedCompaq Presario 4000, 6000, and 8000 Series ComputersDocument Part Number: 274894-001March 2002This book helps you get acquainted with

2–2 Getting StartedA Look at the ComputerFront Panel Components - 4000 Series1 Optical Drives Depending on your computer model, this may be a CD-ROM,

Getting Started 2–3A Look at the Computer6000 SeriesFront Panel Components - 6000 Series1 Optical Drives Depending on your computer model, this may be

2–4 Getting StartedA Look at the Computer8000 Series8 Diskette Eject Button Ejects the diskette from the diskette drive.9 Power Button Turns on the co

Getting Started 2–5A Look at the ComputerFront Panel Components - 8000 Series1 Optical Drives Depending on your computer model, this may be a CD-ROM,

2–6 Getting StartedA Look at the ComputerRear Panel ComponentsThe components on the rear of your computer will vary depending on the model you purchas

Getting Started 2–7A Look at the ComputerRear Panel Components - 4000 Series1 Power Cord Connector Connects the computer’s power cord.2 Voltage Select

2–8 Getting StartedA Look at the Computer6000 SeriesRear Panel Components - 6000 Series1 Voltage Select Switch (available on select models)Selects 230

Getting Started 2–9A Look at the Computer4 USB (Universal Serial Bus) PortsConnects USB devices, such as a USB keyboard, mouse, or pointing device. Th

2–10 Getting StartedA Look at the Computer8000 Series

Getting Started 2–11A Look at the ComputerRear Panel Components - 8000 Series1 Power Cord Connector Connects the computer’s power cord.2 Voltage Selec

© 2002 Compaq Information Technologies Group, L.P.Compaq, the Compaq logo, and Presario are trademarks of Compaq Information Technologies Group, L.P.

2–12 Getting StartedA Look at the ComputerMouse ComponentsYour computer includes a Scroll Mouse, a Wireless Wheel Mouse, or a USB Optical Mouse. The W

Getting Started 2–13A Look at the ComputerInstalling the Wireless Wheel MouseFollow the instructions below to install your wireless wheel mouse (avail

2–14 Getting StartedA Look at the ComputerUsing the Scroll MouseThe mouse directs the cursor on the Windows desktop. Use the mouse to move quickly or

Getting Started 2–15A Look at the ComputerUsing the USB Optical MouseThe USB optical mouse is available with select models. It provides the same funct

2–16 Getting StartedA Look at the ComputerKeyboard ComponentsYour computer includes a Compaq PS/2 Easy Access Keyboard or a Compaq USB Smart Card Keyb

Getting Started 2–17A Look at the ComputerUsing the Easy Access ButtonsThe Easy Access Buttons make accessing your favorite Web sites, services, and a

2–18 Getting StartedA Look at the ComputerEasy Access Buttons1 Instant Internet Provides your daily starting point to the Internet. It connects you to

Getting Started 2–19A Look at the ComputerCustomizing the Easy Access ButtonsAll Easy Access Buttons can be reprogrammed to open any software applicat

2–20 Getting StartedA Look at the ComputerSmart Card Keyboard ComponentsThe Compaq USB Smart Card Keyboard (available with select models in some regio

Getting Started 2–21A Look at the ComputerUsing the Smart Card FeatureThe Smart Card feature makes it easy for you to purchase merchandise online.To a

Getting Started iiiContents1 Getting Information and UpdatesLimited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2–22 Getting StartedA Look at the Computer

Getting Started 3–13Using the ComputerInserting and Removing a DisketteThe diskette drive (also known as a floppy drive) uses a 3 1/2" diskette (

3–2 Getting StartedUsing the ComputerInserting and Removing a CD or DVD DiscYour computer may have a CD-ROM, CD-RW, DVD-ROM, and/or DVD-R/RW drive, de

Getting Started 3–3Using the Computer✎Make sure to store CD and DVD discs that are not in use in their protective cases.Installing Additional Software

3–4 Getting StartedUsing the ComputerInstalling Software from the InternetIf you download software from a Web site, follow the installation instructio

Getting Started 3–5Using the ComputerCustomizing Your Computer InterfaceIf you have trouble reading the screen, hearing sounds, using the keyboard, or

3–6 Getting StartedUsing the Computer

Getting Started 4–14Internal Computer ComponentsAccessing Internal Computer ComponentsFollow the procedures listed below to access the internal compon

4–2 Getting StartedInternal Computer ComponentsÅWARNING: To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to d

Getting Started 4–3Internal Computer Components6000 SeriesFollow the procedure below to access the internal components of your 6000 Series computer.ÄC

iv Getting StartedContents3 Using the ComputerInserting and Removing a Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4–4 Getting StartedInternal Computer Components6. Remove the access panel by loosening the screw that secures the access panel to the computer chassis

Getting Started 4–5Internal Computer ComponentsÅWARNING: To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to d

4–6 Getting StartedInternal Computer ComponentsUpgrading or Replacing Computer MemoryComplete the following procedure to replace or add a memory modul

Getting Started 4–7Internal Computer Components✎If you are adding a memory module, install the new module into the socket nearest the preinstalled mod

4–8 Getting StartedInternal Computer Components

Getting Started 5–15Help & SupportThis chapter provides information for identifying and solving common problems that may occur with your computer.

5–2 Getting StartedHelp & Support Prevent unnecessary data loss: Protect your valuable data and system files from possible damage by utilizing th

Getting Started 5–3Help & SupportOnline Service and SupportFor rapid access to accurate solutions, go to compaq.com/consumersupport. Whether you a

5–4 Getting StartedHelp & Support Help installing new peripherals or software applications A resolution to a hardware or software problem or err

Getting Started 5–5Help & SupportThe Symptom indicates the sign or warning message for the type of problem you are having. The Problem identifies

Getting Started 1–11Getting Information and UpdatesInformation is available in several forms: printed documents, electronic documents on the CD that c

5–6 Getting StartedHelp & SupportCD-ROM, CD-RW, DVD-ROM, or DVD-R/RW DriveSymptom Problem SolutionCD-ROM, CD-RW, DVD-ROM, or DVD-R/RW drive cannot

Getting Started 5–7Help & SupportWindows does not detect CD-ROM or DVD-ROM driver.1. On the Windows desktop, click Start then click Control Panel.

5–8 Getting StartedHelp & SupportDiskette DriveSymptom Problem SolutionUnable to read the diskette. A non-formatted diskette has been inserted.To

Getting Started 5–9Help & SupportDiskette drive is damaged. Press the Help G button on the keyboard to access the Compaq Help & Support Center

5–10 Getting StartedHelp & SupportDiskette drive cannot read a diskette.Diskette drive has failed. Press the Help G button on the keyboard to acce

Getting Started 5–11Help & SupportHard DriveSymptom Problem SolutionComputer seems to be locked up.Program in use has stopped responding to comman

5–12 Getting StartedHelp & SupportScreen saver is enabled. Press any key or move the mouse to make the screen display visible again.Computer is in

Getting Started 5–13Help & SupportWhen the system advised you of changes to the configuration, you did not accept them.Reboot the computer and fol

5–14 Getting StartedHelp & SupportCannot automatically launch Internet programs.You must log in to your ISP before some programs will start.Log in

Getting Started 5–15Help & SupportPowerSymptom Problem SolutionComputer will not turn on. Line voltage selection switch is not in the proper posit

1–2 Getting StartedGetting Information and UpdatesLimited WarrantyThe warranty details the Compaq commitment to repair or replace parts during the com

5–16 Getting StartedHelp & SupportComputer will not start. System files may have been damaged.Refer to your Compaq Restore Kit or your Limited War

Getting Started 5–17Help & SupportKeyboard and Scroll MouseSymptom Problem SolutionKeyboard commands and typing are not recognized by the computer

5–18 Getting StartedHelp & SupportMouse does not respond to movement or is too slow.Mouse connector is not properly plugged into the back of the c

Getting Started 5–19Help & SupportMouse will only move vertically or horizontally.Mouse roller ball is dirty. Remove roller ball cover from bottom

5–20 Getting StartedHelp & SupportPoor reception. Receiver too close to other electrical devices.Place the receiver at least 8 inches or 20 centim

Getting Started 5–21Help & SupportMemorySymptom Problem SolutionInsufficient memory message is displayed.All memory in the computer is being used

5–22 Getting StartedHelp & Support

Getting Started Index–11394 port 2–3, 2–5Aaccess panels4000 Series 4–26000 Series 4–48000 Series 4–5accessibility 3–5accessories 1–2application key 2–

Index–2 Getting StartedIndexfront panel components4000 Series 2–16000 Series 2–38000 Series 2–4function keys 2–16Hhard driveactivity light 2–2, 2–4, 2

Getting Started Index–3IndexNNetwork Interface Card (NIC) connector 2–7, 2–9, 2–11numeric keys 2–16Oonlinecommunity of users 5–3service and support 5–

Getting Started 1–3Getting Information and UpdatesUsing the Documentation Library CDThe Documentation Library CD included with your computer contains

Index–4 Getting StartedIndexTroubleshooting Guide 1–3UUniversal Serial Bus (USB)external hub 2–20locating ports 2–2, 2–4, 2–5, 2–7, 2–9, 2–11optical m

1–4 Getting StartedGetting Information and UpdatesLocating SoftPaq InformationYou can download original product drivers, the latest updates and softwa

Getting Started 2–12A Look at the ComputerFront Panel ComponentsThe components on the front of your computer will vary depending on the model you purc