Compaq N1020V Manual de usuario

bMaintenance and Service GuideCompaq Evo Notebook N1020v Series Compaq Evo Notebook N1000v Series Compaq Presario 1500 Series Mobile PCDocument Part N

Product DescriptionMaintenance and Service Guide 1–5N1020v P 240 X5 40 W C 25 OAsia/PacificAustraliaBelgiumBrazilCzech RepublicDenmarkEuropean Interna

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Removal and Replacement PreliminariesMaintenance and Service Guide 4–5 Store reusable electrostatic-sensitive parts from assemblies in protective pack

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Removal and Replacement PreliminariesMaintenance and Service Guide 4–7 Nonconductive plastic bags, tubes, or boxes Metal tote boxes Electrostatic volt

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are 57 screws, in se

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the computer serial number to Compaq when requesting inform

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the following chart to determine the section numb

1–6 Maintenance and Service GuideProduct DescriptionN1020v P 200 X5 30 W C 25 OBrazilLatin America470050-118470050-104Latin America (NAFTA)United Stat

5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Computer for DisassemblyPerform the following steps before disass

Removal and Replacement ProceduresMaintenance and Service Guide 5–53. Remove the battery pack by following these steps:a. Turn the computer bottom sid

5–6 Maintenance and Service GuideRemoval and Replacement Procedures4. To remove the battery bezel, slide the bezel straight down (Figure 5-3).Figure 5

Removal and Replacement ProceduresMaintenance and Service Guide 5–75. Remove the optical drive by following these steps:a. Turn the computer bottom si

5–8 Maintenance and Service GuideRemoval and Replacement Proceduresb. Remove the two TM2.5 × 5.0 screws that secure the optical drive to the base encl

Removal and Replacement ProceduresMaintenance and Service Guide 5–9c. Turn the computer top side up with the right side facing forward.d. Insert a pap

5–10 Maintenance and Service GuideRemoval and Replacement Procedures6. Remove the hard drive by following these steps:a. Turn the computer bottom side

Removal and Replacement ProceduresMaintenance and Service Guide 5–11d. Lift the front edge of the hard drive 1 until it rests at an angle (Figure 5-7)

5–12 Maintenance and Service GuideRemoval and Replacement Procedures7. Remove the four PM3.0 × 3.0 screws 1 that secure the hard drive to the hard dri

Removal and Replacement ProceduresMaintenance and Service Guide 5–135.4 Computer FeetThe computer feet are adhesive-backed rubber pads. The computer f

Product DescriptionMaintenance and Service Guide 1–7N1020v P 200 X4 20 V C 25 OAsia/PacificAustraliaHong KongIndiaKorea470051-324470051-311470051-3354

5–14 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the PM2.5 × 4.0 screw 1 that secures the memory expansion compartment co

Removal and Replacement ProceduresMaintenance and Service Guide 5–157. Spread the memory expansion slot retaining tabs 1 to release the memory expansi

5–16 Maintenance and Service GuideRemoval and Replacement Procedures1. Prepare the computer for disassembly (Section 5.3).2. Turn the computer bottom

Removal and Replacement ProceduresMaintenance and Service Guide 5–177. Disconnect the modem cable from the mini PCI communications board 1 (Figure 5-1

5–18 Maintenance and Service GuideRemoval and Replacement Procedures5.7 Disk Cell RTC Battery1. Prepare the computer for disassembly (Section 5.3).2.

Removal and Replacement ProceduresMaintenance and Service Guide 5–195.8 Connector Cover✎The connector cover is available with carbon finish for Evo No

5–20 Maintenance and Service GuideRemoval and Replacement Procedures5.9 LED Cover1. Prepare the computer for disassembly (Section 5.3).2. Turn the com

Removal and Replacement ProceduresMaintenance and Service Guide 5–214. Turn the computer top side up with the front facing forward.5. Open the compute

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.10 KeyboardKeyboardsSpare Part Number InformationFor use only with TouchPad note

Removal and Replacement ProceduresMaintenance and Service Guide 5–231. Prepare the computer for disassembly (Section 5.3).2. Remove the LED cover (Sec

1–8 Maintenance and Service GuideProduct DescriptionN1020v P 180 X4 30 W C 25 OBrazilLatin AmericaLatin America (NAFTA)470050-120470050-106470050-110P

5–24 Maintenance and Service GuideRemoval and Replacement Procedures4. Release the ZIF connector 1 to which the keyboard cable is connected and discon

Removal and Replacement ProceduresMaintenance and Service Guide 5–255.11 Heat Spreader1. Prepare the computer for disassembly (Section 5.3).2. Remove

5–26 Maintenance and Service GuideRemoval and Replacement Procedures4. Disconnect the fan cable 1 from the system board (Figure 5-20).5. Remove the fo

Removal and Replacement ProceduresMaintenance and Service Guide 5–276. Remove the display video cable 1 from the routing channel in the heat spreader

5–28 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Processor1. Prepare the computer for disassembly (Section 5.3) and remove the

Removal and Replacement ProceduresMaintenance and Service Guide 5–292. Slide the left end of the processor release bar 1 forward until it clears the c

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.13 Display1. Prepare the computer for disassembly (Section 5.3).2. Remove the LE

Removal and Replacement ProceduresMaintenance and Service Guide 5–314. Remove the TM2.5 × 5.0 screw 1 that secures the display video ground cable to t

5–32 Maintenance and Service GuideRemoval and Replacement ProceduresÄCAUTION: Make sure the display is supported when removing the following screws. T

Removal and Replacement ProceduresMaintenance and Service Guide 5–3311. If necessary, remove the display hinge covers by pressing up on the bottom of

Product DescriptionMaintenance and Service Guide 1–9N1020v C 160 X4 20 D C 25 EFrench CanadaJapan470045-651470047-933Japan EnglishUnited States470047-

5–34 Maintenance and Service GuideRemoval and Replacement ProceduresWhen installing the display, install the screws in the 1, 2, 3, 4 sequence shown i

Removal and Replacement ProceduresMaintenance and Service Guide 5–355.14 Palm Rest✎When replacing the palm rest, ensure that the following components

5–36 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the five TM2.5 × 8.0 screws 1 that secure the palm rest to the base encl

Removal and Replacement ProceduresMaintenance and Service Guide 5–376. Turn the computer top side up with the front facing forward.7. Open the compute

5–38 Maintenance and Service GuideRemoval and Replacement Procedures✎Dual Stick notebook models have an additional cable that must be disconnected. Re

Removal and Replacement ProceduresMaintenance and Service Guide 5–395.15 Diskette Drive1. Prepare the computer for disassembly (Section 5.3).2. Remove

5–40 Maintenance and Service GuideRemoval and Replacement Procedures6. Release the ZIF connector 1 to which the diskette drive cable is connected and

Removal and Replacement ProceduresMaintenance and Service Guide 5–415.16 TouchPad Components1. Prepare the computer for disassembly (Section 5.3).2. R

5–42 Maintenance and Service GuideRemoval and Replacement Procedures5. Disconnect both ends of the TouchPad-to-TouchButton board cable 1 from the low

Removal and Replacement ProceduresMaintenance and Service Guide 5–437. Remove the four TM2.5 × 5.0 screws 1 that secure the TouchPad, TouchButton boar

1–10 Maintenance and Service GuideProduct DescriptionTable 1-3Compaq Evo Notebook N1000v ModelsThe following Evo Notebook N1000v models use config. co

5–44 Maintenance and Service GuideRemoval and Replacement Procedures✎Dual Stick notebook models have a different TouchPad configuration. An additional

Removal and Replacement ProceduresMaintenance and Service Guide 5–4512. Remove the five TM2.5 × 5.0 screws 1 that secure the TouchPad, TouchButton boa

5–46 Maintenance and Service GuideRemoval and Replacement Procedures5.17 Display Release Assembly✎The display release assembly is included in the Misc

Removal and Replacement ProceduresMaintenance and Service Guide 5–475.18 Charger Board1. Prepare the computer for disassembly (Section 5.3).2. Remove

5–48 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the three TM2.5 × 5.0 screws 1 that secure the charger board to the base

Removal and Replacement ProceduresMaintenance and Service Guide 5–493. Remove the charger board (Section 5.18).4. Disconnect the speaker cable 1 from

5–50 Maintenance and Service GuideRemoval and Replacement Procedures5.20 Top Cover✎When replacing the top cover, ensure that the microphone is removed

Removal and Replacement ProceduresMaintenance and Service Guide 5–513. Remove the two TM2.5 × 8.0 screws that secure the top cover to the base enclosu

5–52 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the base enclosure top side up with the front facing forward.5. Remove the

Removal and Replacement ProceduresMaintenance and Service Guide 5–53✎After the top cover is removed, the system board-to-TouchButton board cable can b

Product DescriptionMaintenance and Service Guide 1–11The following Evo Notebook N1000v models use config. code KT2Z and feature: TouchPad pointing dev

5–54 Maintenance and Service GuideRemoval and Replacement Procedures5.21 Fan1. Prepare the computer for disassembly (Section 5.3) and remove the follo

Removal and Replacement ProceduresMaintenance and Service Guide 5–552. Disconnect the fan cable 1 from the system board (Figure 5-42).3. Remove the fa

5–56 Maintenance and Service GuideRemoval and Replacement Procedures5.22 System Board✎When replacing the system board, ensure that the following compo

Removal and Replacement ProceduresMaintenance and Service Guide 5–57h. Top cover, microphone, and TouchPad cable(Section 5.20)i. Fan (Section 5.21)2.

5–58 Maintenance and Service GuideRemoval and Replacement Procedures6. Remove the following screws:❏TM2.5 × 5.0 screw 1 next to the PC Card assembly (

Removal and Replacement ProceduresMaintenance and Service Guide 5–597. Lift the front edge of the system board until it rests at an angle 1 (Figure 5-

5–60 Maintenance and Service GuideRemoval and Replacement Procedures5.23 Modem Cable✎The modem cable is included in the Miscellaneous Cable Kit, spare

Removal and Replacement ProceduresMaintenance and Service Guide 5–612. Turn the system board bottom side up with the rear panel facing forward.3. Remo

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1NotebookDimensionsHeightWidthDe

6–2 Maintenance and Service GuideSpecificationsStand-alone power requirementsNominal operating voltageAverage operating powerPeak operating powerPower

1–12 Maintenance and Service GuideProduct DescriptionThe following Evo Notebook N1000v models use config. code KQFZ and feature: TouchPad 8-cell, 4.0-

SpecificationsMaintenance and Service Guide 6–3✎Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates

6–4 Maintenance and Service GuideSpecificationsTable 6-215.0-inch SXGA+, TFT DisplayDimensionsHeightWidthDiagonal22.86 cm29.97 cm38.10 cm9.00 in11.80

SpecificationsMaintenance and Service Guide 6–5Table 6-315.0-inch XGA, TFT DisplayDimensionsHeightWidthDiagonal22.86 cm29.97 cm38.10 cm9.00 in11.80 in

6–6 Maintenance and Service GuideSpecificationsTable 6-414.1-inch XGA, TFT DisplayDimensionsHeightWidthDiagonal28.50 mm21.49 mm35.81 mm11.22 in8.46 in

SpecificationsMaintenance and Service Guide 6–7Table 6-5Hard Drives40 GB 30 GB 20 GBUser capacity per drive140.0 GB 30.0 GB 20.0 GBDrive height 9.5 mm

6–8 Maintenance and Service GuideSpecifications40 GB 30 GB 20 GBPhysical configurationCylinders3HeadsSectors per track3Bytes per sector22,7844293 to 5

SpecificationsMaintenance and Service Guide 6–9Table 6-6Diskette DriveDiskette size 3.5 inchActivity indicator On systemHeight 12.7 mm (0.5 in)Bytes p

6–10 Maintenance and Service GuideSpecificationsTable 6-7DVD-ROM DriveApplicable disk DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD-XA r

SpecificationsMaintenance and Service Guide 6–11Table 6-8DVD-RW DriveApplicable disk DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD-XA re

6–12 Maintenance and Service GuideSpecificationsTable 6-9CD-ROM DriveApplicable disk CD-ROM (Mode 1, 2, and 3)CD-XA ready (Mode 2, Form 1 and 2)CD-I r

Product DescriptionMaintenance and Service Guide 1–13N1000v P 220 P5 30 V C 25 2Taiwan 470038-801N1000v P 220 X5 30 W C 25 OLatin America 470037-832 L

SpecificationsMaintenance and Service Guide 6–13Table 6-10CD-RW DriveCenter hole diameter 1.5 cm .59 inDisk diameter 12 cm, 8 cmDisk thickness 1.2 mm

6–14 Maintenance and Service GuideSpecificationsTable 6-11External AC AdapterWeight .85 lb .39 kgPower supplyOperating wattsOperating voltageOperating

SpecificationsMaintenance and Service Guide 6–15Table 6-13System DMAHardware DMA System FunctionDMA0 Available for audioDMA1 Entertainment audio(defau

6–16 Maintenance and Service GuideSpecificationsTable 6-14System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 C

SpecificationsMaintenance and Service Guide 6–17Table 6-15System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA

6–18 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

SpecificationsMaintenance and Service Guide 6–19I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

6–20 Maintenance and Service GuideSpecificationsTable 6-16System Memory MapSize Memory Address System Function640 KB 00000000 - 0009FFFF Base memory12

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1RJ-45 Network InterfacePin Signal Pin Signal1 Transmit + 5 Unused2 Transmit - 6 Re

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2RJ-11 ModemPin Signal Pin Signal1Unused 4Unused2 Tip 5 Unused3Ring 6UnusedTable A-3

1–14 Maintenance and Service GuideProduct DescriptionN1000v P 200 X4 30 W C 25 OBrazilLatin America470038-304470038-299Latin America (NAFTA)United Sta

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4S-VideoPin Signal Pin Signal1 Ground (Y) 3 Y-Luminance (Intensity)2 Ground (C) 4 C-

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-6ParallelPin Signal Pin Signal1 Strobe* 10 Acknowledge*2 Data bit 0 11 Busy3 Data bi

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-7External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-8Stereo Speaker/HeadphonePin Signal Pin Signal1 Audio out 2 GroundTable A-9Microphon

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper

B–2 Maintenance and Service GuidePower Cord Set RequirementsCountry-Specific Requirements3-Conductor Power Cord Set RequirementsCountry Accredited Age

Power Cord Set RequirementsMaintenance and Service Guide B–3United Kingdom BSI 1United States UL 2Notes1. The flexible cord must be <HAR> Type H

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the computer. All

C–2 Maintenance and Service GuideFigure C-1. TM2.5 × 5.0 Screw LocationsTable C-1Torx T8 Metric 2.5 × 5.0 ScrewColor Qty Length ThreadHead WidthSilver

Maintenance and Service Guide C–3Figure C-2. TM2.5 × 5.0 Screw LocationsTable C-1Torx T8 Metric 2.5 × 5.0 Screw (Continued)Color Qty Length ThreadHead

© 2002 Compaq Information Technologies Group, L.P.Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq Information Technologies Group,

Product DescriptionMaintenance and Service Guide 1–15N1000v P 200 X4 20 V C 25 2BelgiumCzech RepublicDenmarkFranceFrench CanadaGreece/PolandHungaryIsr

C–4 Maintenance and Service GuideFigure C-3. TM2.5 × 5.0 Screw LocationsTable C-1Torx T8 Metric 2.5 × 5.0 Screw (Continued)Color Qty Length ThreadHead

Maintenance and Service Guide C–5Figure C-4. TM2.5 × 5.0 Screw LocationsTable C-1Torx T8 Metric 2.5 × 5.0 Screw (Continued)Color Qty Length ThreadHead

C–6 Maintenance and Service GuideFigure C-5. TM2.5 × 5.0 Screw LocationsTable C-1Torx T8 Metric 2.5 × 5.0 Screw (Continued)Color Qty Length ThreadHead

Maintenance and Service Guide C–7Figure C-6. TM2.5 × 5.0 Screw LocationsTable C-1Torx T8 Metric 2.5 × 5.0 Screw (Continued)Color Qty Length ThreadHead

C–8 Maintenance and Service GuideFigure C-7. TM2.5 × 5.0 Screw LocationsTable C-1Torx T8 Metric 2.5 × 5.0 Screw (Continued)Color Qty Length ThreadHead

Maintenance and Service Guide C–9Figure C-8. TM2.5 × 5.0 Screw LocationsTable C-1Torx T8 Metric 2.5 × 5.0 Screw (Continued)Color Qty Length ThreadHead

C–10 Maintenance and Service GuideFigure C-9. TM2.5 × 8.0 Screw LocationsTable C-2Torx T8 Metric 2.5 × 8.0 ScrewColor Qty Length ThreadHead WidthSilve

Maintenance and Service Guide C–11Figure C-10. TM2.5 × 8.0 Screw LocationsTable C-2Torx T8 Metric 2.5 × 8.0 Screw (Continued)Color Qty Length ThreadHe

C–12 Maintenance and Service GuideFigure C-11. PM3.0 × 3.0 Screw LocationsTable C-3Phillips Metric 3.0 × 3.0 ScrewColor Qty Length ThreadHead WidthSil

Maintenance and Service Guide C–13Figure C-12. PM2.5 × 4.0 Screw LocationsTable C-4Phillips Metric 2.5 × 4.0 ScrewColor Qty Length ThreadHead WidthSil

1–16 Maintenance and Service GuideProduct DescriptionN1000v C 150 X4 20 V C 25 2French Canada 4770037-786 United States 470037-784N1000v C 150 X4 20 D

C–14 Maintenance and Service GuideFigure C-13. TM2.5 × 14.0 Shoulder Screw LocationsTable C-5Torx T8 Metric 2.5 × 14.0 Shoulder ScrewColor Qty Length

Maintenance and Service Guide C–15Figure C-14. TM2.5 × 9.0 Screw LocationsTable C-6Torx T8 Metric 2.5 × 9.0 ScrewColor Qty Length ThreadHead WidthSilv

C–16 Maintenance and Service GuideFigure C-15. PM2.0 × 4.5 Screw LocationsTable C-7Phillips Metric 2.0 × 4.5 ScrewColor Qty Length ThreadHead WidthSil

Maintenance and Service Guide Index–1Index1394 jack 1–32AAC adapterspare part numbers 3–24specifications 6–14Advanced Port Replicator, spare part numb

Index–2 Maintenance and Service GuideIndexright side 1–31top 1–37Computer SetupAdvanced Menu 2–5File Menu 2–3overview 2–1Security Menu 2–4connector co

IndexMaintenance and Service Guide Index–3docking connector 1–39docking station, troubleshooting 2–18drive indicator light 1–38drives, preventing dama

Index–4 Maintenance and Service GuideIndexKkeyboardillustrated 3–2removal 5–22spare part numbers 3–7, 5–22troubleshooting 2–28keyboard components 1–35

IndexMaintenance and Service Guide Index–5modem cableillustrated 3–20removal 5–60modem connectorlocation 1–34pin assignments A–2monitor connectorlocat

Index–6 Maintenance and Service GuideIndexprocessorremoval 5–28spare part numbers 3–13, 5–28Rreal time clock (RTC) batteryremoval 5–18spare part numbe

IndexMaintenance and Service Guide Index–7system board-to-TouchButton board cabledisconnecting from the system board 5–53disconnecting from the TouchB

Product DescriptionMaintenance and Service Guide 1–17P1522 P 200 X4 30 W C 25 EBelgium 470046-243The following Presario 1500 notebook models use confi

1–18 Maintenance and Service GuideProduct DescriptionThe following Presario 1500 notebook models use config. code LDLZ and feature: TouchPad 8-cell, 4

Product DescriptionMaintenance and Service Guide 1–19P1525 P 240 X5 30 W C 25 ECzech RepublicDenmarkEuropean InternationalFranceGreece/PolandIsraelIta

1–20 Maintenance and Service GuideProduct DescriptionP1520 P 240 X4 40 W C 25 ELatin America 470045-422 Latin America (NAFTA)470045-429P1508 P 240 X4

Product DescriptionMaintenance and Service Guide 1–21P1509 P 240 X4 20 D C 25 EAsia Pacific 470045-721 Thailand 470045-722P1512 P 240 X4 20 D C 12 EIn

1–22 Maintenance and Service GuideProduct DescriptionP1506 P 200 X4 20 V C 25 EHong Kong 470045-735P1540 P 200 X4 20 R C 25 EAsia Pacific 470047-702 T

Product DescriptionMaintenance and Service Guide 1–23P1525 C 160 X4 20 R C 25 EAsia Pacific 470050-695 Taiwan 470048-577P1520 C 160 X4 20 D C 25 EPeop

1–24 Maintenance and Service GuideProduct DescriptionThe following Presario 1500 notebook model uses config. code KQF3 and features: TouchPad 8-cell,

Maintenance and Service Guide iiiContents1 Product Description1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

Product DescriptionMaintenance and Service Guide 1–25P1500 P 220 X5 30 W C 25 EAsia PacificAustralia470036-808470036-800KoreaThailand470036-816470038-

1–26 Maintenance and Service GuideProduct Description1.2 FeaturesThe notebook has the following features: The following processors are available, vary

Product DescriptionMaintenance and Service Guide 1–27❏The Evo Notebook N1000v features an Intel Mobile Pentium 4 2.2-, 2.0-, 1.8-, 1.7-, 1.6-, or 1.5-

1–28 Maintenance and Service GuideProduct Description 1.44-MB diskette drive Support for the following drives through the fixed optical drive:❏24X Max

Product DescriptionMaintenance and Service Guide 1–291.3 Clearing a PasswordIf the notebook you are servicing has an unknown password, follow these st

1–30 Maintenance and Service GuideProduct Description1.5 Computer External ComponentsThe external components on the front and right side of the comput

Product DescriptionMaintenance and Service Guide 1–313 Display release latch Opens the computer.4 Battery light On: A battery pack is charging.Blinkin

1–32 Maintenance and Service GuideProduct DescriptionThe computer rear panel and left side components are shown in Figure 1-3 and described in Table 1

Product DescriptionMaintenance and Service Guide 1–334 Vents Allow airflow to cool internal components.ÄCAUTION: To prevent damage, the computer shuts

1–34 Maintenance and Service GuideProduct DescriptionThe computer keyboard components are shown in Figure 1-4 and described in Table 1-7.Figure 1-4. K

iv Maintenance and Service Guide3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Computer S

Product DescriptionMaintenance and Service Guide 1–353 Embedded numeric keypadConverts keys to numeric keypad.4 Cursor control keys Move the cursor ar

1–36 Maintenance and Service GuideProduct DescriptionThe computer top components are shown in Figure 1-5 and described in Table 1-8.Figure 1-5. Top Co

Product DescriptionMaintenance and Service Guide 1–374 Power button Turns on the computer. Use the operating system Shut Down command to turn off the

1–38 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the computer are shown in Figure 1-6 and described in Ta

Product DescriptionMaintenance and Service Guide 1–393 Mini PCI communications compartmentContains the mini PCI modem card.4 Hard drive bay Supports t

1–40 Maintenance and Service GuideProduct Description1.6 Design OverviewThis section presents a design overview of key parts and features of the compu

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshoo

2–2 Maintenance and Service GuideTroubleshooting Compaq Diagnostics—A system information and diagnostic utility that is used within your Windows opera

TroubleshootingMaintenance and Service Guide 2–3Selecting from the File MenuTable 2-1File MenuSelect To Do ThisSystem Information View identification

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisSetup Password Enter, change, o

Maintenance and Service Guide v5.16 TouchPad Components . . . . . . . . . . . . . . . . . . . . . 5–415.17 Display Release Assembly. . . . . . . . .

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Advanced MenuTable 2-3Advanced MenuSelect To Do ThisLanguage (or press F2) Change t

2–6 Maintenance and Service GuideTroubleshootingDevice Options (continued) Change the parallel port mode from Enhanced Parallel Port (EPP, the default

TroubleshootingMaintenance and Service Guide 2–72.2 Using Compaq DiagnosticsWhen you access Compaq Diagnostics, a scan of all system components is dis

2–8 Maintenance and Service GuideTroubleshootingObtaining, Saving, or Printing DiagnosticTest Information1. Access Compaq Diagnostics by selecting Sta

TroubleshootingMaintenance and Service Guide 2–95. Select a test mode:❏Interactive Mode—Provides maximum control over the testing process. You determi

2–10 Maintenance and Service GuideTroubleshooting2.3 Troubleshooting FlowchartsTable 2-4Troubleshooting Flowcharts OverviewFlowchart Description2.1 In

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.1 - Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepowe

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.2 - No Power, Part 11. Reseat the power cables in the docking station and at the AC outle

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.3 - No Power, Part 2Continued from Flowchart 2.2,No Power, Part 1.Visually check fordebri

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.4 - No Power, Part 3Continued from Flowchart 2.3,No Power, Part 2.Reseat AC adapterin com

Maintenance and Service Guide 1–11Product DescriptionThe Compaq Evo Notebook N1020v Series, Evo Notebook N1000v Series, and Presario 1500 Series Mobil

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.5 - No Power, Part 4YNContinued from Flowchart 2.4,No Power, Part 3.Reseat loosecomponent

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.6 - No Video, Part 1ANStand-aloneor dockingstation?No video.Replace the following one at

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.7 - No Video, Part 2YNContinued fromFlowchart 2.6,No Video, Part 1.DoneVideo OK?Adjust ex

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.8 - Nonfunctioning Docking Station(if applicable)YNReseat power cord in dockingstation an

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.9 - No Operating System (OS) LoadingNo OS loadingfrom hard drive,go to Flowchart 2.10, No

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.10 - No OS Loading from Hard Drive, Part 1Go toFlowchart 2.17,NonfunctioningDevice.YDoneN

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.11 - No OS Loading from Hard Drive, Part 2Continued fromFlowchart 2.10,No OS Loading from

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.12 - No OS Loading from Hard Drive, Part 3YSystemfiles on harddrive?Continued from Flowch

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.13 - No OS Loading from Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdisket

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.14 - No OS Loading from CD- orDVD-ROM DriveClear CMOS. Refer to Section 1.3, “Clearing a

1–2 Maintenance and Service GuideProduct Description1.1 ModelsComputer models are shown in Tables 1-1 through 1-4.Table 1-1Compaq Evo Notebook N1020v,

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.15 - No Audio, Part 1No audio.NNotebook in docking station(if applicable)?Internalaudio?A

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.16 - No Audio, Part 2YNContinued from Flowchart 2.15,No Audio, Part 1.Reloadaudio drivers

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.17 - Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning dev

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.18 - Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Repla

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.19 - Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operating properly.Externaldev

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.20 - No Network or Modem ConnectionYDisconnect all power fromthe notebookand open.No netw

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer System Major ComponentsFigure 3-2. Computer System Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer System Major ComponentsItem DescriptionSpare Part Number1 Dis

3–4 Maintenance and Service GuideIllustrated Parts CatalogFigure 3-2. Computer System Major Components

Product DescriptionMaintenance and Service Guide 1–3Table 1-2Compaq Evo Notebook N1020v ModelsThe following Evo Notebook N1020v models use config. cod

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer System Major Components (Continued)Item DescriptionSpare Part

3–6 Maintenance and Service GuideIllustrated Parts CatalogFigure 3-2. Computer System Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Computer System Major Components (Continued)Item DescriptionSpare Part

3–8 Maintenance and Service GuideIllustrated Parts CatalogFigure 3-2. Computer System Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Computer System Major Components (Continued)Item DescriptionSpare Part

3–10 Maintenance and Service GuideIllustrated Parts CatalogFigure 3-2. Computer System Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Computer System Major Components (Continued)Item DescriptionSpare Par

3–12 Maintenance and Service GuideIllustrated Parts CatalogFigure 3-2. Computer System Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-1Spare Parts: Computer System Major Components (Continued)Item DescriptionSpare Par

3–14 Maintenance and Service GuideIllustrated Parts CatalogFigure 3-2. Computer System Major Components

1–4 Maintenance and Service GuideProduct DescriptionThe following Evo Notebook N1020v models use config. code LDLZ and feature: TouchPad pointing devi

Illustrated Parts CatalogMaintenance and Service Guide 3–15Table 3-1Spare Parts: Computer System Major Components (Continued)Item DescriptionSpare Par

3–16 Maintenance and Service GuideIllustrated Parts CatalogFigure 3-2. Computer System Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–17Table 3-1Spare Parts: Computer System Major Components (Continued)Item DescriptionSpare Par

3–18 Maintenance and Service GuideIllustrated Parts Catalog3.3 Miscellaneous Plastics/Hardware KitFigure 3-3. Miscellaneous Plastics/Hardware Kit Comp

Illustrated Parts CatalogMaintenance and Service Guide 3–19Table 3-2Miscellaneous Plastics/Hardware Kit ComponentsSpare Part Number 285541-001Item Des

3–20 Maintenance and Service GuideIllustrated Parts Catalog3.4 Miscellaneous Cable KitFigure 3-4. Miscellaneous Cable Kit Components

Illustrated Parts CatalogMaintenance and Service Guide 3–21Table 3-3Miscellaneous Cable Kit ComponentsSpare Part Number 285540-001Item Description1 Di

3–22 Maintenance and Service GuideIllustrated Parts Catalog3.5 Mass Storage DevicesFigure 3-5. Mass Storage Devices

Illustrated Parts CatalogMaintenance and Service Guide 3–23lTable 3-4Mass Storage DevicesItem DescriptionSpare Part Number1 Hard drives60 GB40 GB30 GB

3–24 Maintenance and Service GuideIllustrated Parts Catalog3.6 MiscellaneousTable 3-5Spare Parts: Miscellaneous (not illustrated)DescriptionSpare Part