HP Compaq 2710p Notebook PCMaintenance and Service Guide
9 Connector pin assignmentsAudio-out (headphone) ...
Phillips PM2.5×4.0 screwColor Quantity Length Thread Head diameterBlack 6 4.0 mm 2.5 mm 5.0 mmWhere used:(1) Two screws that secure the WLAN module to
Where used: 2 screws that secure the modem module to the system boardPhillips PM2.5×4.0 screw 91
Torx T8M2.0×8.0 screwColor Quantity Length Thread Head diameterBlack 9 8.0 mm 2.0 mm 5.0 mmWhere used:(1) Six screws that secure the keyboard to the c
Torx T8M2.0×5.0 screwColor Quantity Length Thread Head diameterBlack 4 5.0 mm 2.0 mm 5.0 mmWhere used:(1) Two screws that secure the rear plastic beze
Phillips PM2.0×5.0 screwColor Quantity Length Thread Head diameterBlack 5 5.0 mm 2.0 mm 5.0 mmWhere used: 2 screws that secure the top cover to the ba
Where used: One screw that secures the Bluetooth module to the base enclosureWhere used: One screw that secures the system board to the base enclosure
Black Phillips PM2.0×6.0 screwColor Quantity Length Thread Head diameterBlack 1 6.0 mm 2.0 mm 5.0 mmWhere used: One screw that secures the speaker to
Silver Phillips PM2.0×6.0 screwColor Quantity Length Thread Head diameterSilver 2 6.0 mm 2.0 mm 5.0 mmWhere used: 2 screws that secure the display pan
Phillips PM2.0×4.0 screwColor Quantity Length Thread Head diameterBlack 1 4.0 mm 2.0 mm 4.5 mmWhere used: One screw that secures the display converter
Phillips PM2.5×7.0 screwColor Quantity Length Thread Heat widthSilver 4 7.0 mm 2.5 mm 5.0 mmWhere used: 4 screws that secure the display assembly to t
1 Product descriptionCategory DescriptionBranding HP Compaq 2710p Notebook PCProcessors Intel® Core™ Duo Ultra-Low-Voltage (ULV) processors:●U7700 1.3
Phillips PM2.5×7.0 captive screwColor Quantity Length Thread Head diameterSilver 6 7.0 mm 2.5mm 5.0 mmWhere used: 6 captive screws that secure the fan
8 Backup and recoveryBackup and recovery in Windows VistaCreating recovery discsAfter setting up the computer for the first time, be sure to create a
With HP Backup & Recovery Manager, you can perform the following tasks:●Backing up your information regularly to protect your important system fil
To back up specific files or folders:1. Select Start > All Programs > HP Backup & Recovery > Backup & Recovery Manager.2. Click Next.
Creating recovery pointsWhen you back up modifications since your last backup, you are creating system recovery points. Thisallows you to save a snaps
Performing a recovery from the recovery discsTo perform a recovery from the recovery discs, follow these steps:1. Back up all personal files.2. Insert
Initiating a recovery in WindowsTo initiate a recovery in Windows, follow these steps:1. Back up all personal files.2. Select Start > All Programs
Backup and recovery in Windows XPCreating recovery discsAfter setting up the computer for the first time, be sure to create a set of recovery discs of
When to back up●On a regularly scheduled basisNOTE: Set reminders to back up your information periodically.●Before the computer is repaired or restore
4. Click Back up individual files and folders, and then click Next.5. Follow the on-screen instructions.Backing up the entire hard driveWhen you perfo
Category Description◦1024-MB total system memory (512 MB × 2)◦768-MB total system memory (512 MB + 256 MB)◦512-MB total system memory (512 MB × 1)Hard
Creating recovery pointsWhen you back up modifications since your last backup, you are creating system recovery points. Thisallows you to save a snaps
Performing a recovery from the recovery discsTo perform a recovery from the recovery discs, follow these steps:1. Back up all personal files.2. Insert
Initiating a recovery in WindowsTo initiate a recovery in Windows, follow these steps:1. Back up all personal files.2. Select Start > All Programs
9 Connector pin assignmentsAudio-out (headphone)Pin Signal1 Audio out, left channel2 Audio out, right channel3GroundAudio-in (microphone)Pin Signal1 A
External monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground
RJ-11 (modem)Pin Signal1 Unused2 Tip3 Ring4 Unused5 Unused6UnusedRJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Unused6 Receive
Universal Serial BusPin Signal1 +5 VDC2 Data -3 Data +4 Ground116 Chapter 9 Connector pin assignments
10 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC or from
Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana
11 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general householdwaste. Follow the local la
Category Description WLAN options:●Broadcom 802.11a/b/g/n●Broadcom 802.11a/b/g●Broadcom 802.11b/g●Intel 802.11a/b/g/n with iAMT support●Intel 802.11a
Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display pane
10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift
15. Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.WARNING! The backlight contains merc
18. Remove the backlight from the backlight frame.19. Disconnect the display panel cable (1) from the LCD panel.20. Remove the screws (2) that secure
IndexSymbols/Numerics1394 port 13AAC adapter, spare partnumber 24, 26accessory battery connector 15accessory battery connectordoor 15ambient light se
product description 2spare part number 24display assemblyremoval 62spare part numbers 17, 29,62display component recycling 119display components 6dis
num lock 9power 8volume down 8volume mute 8volume up 9wireless 14MMedia Card Reader 13memory check 76memory map specifications 86memory moduleproduct
RTC batteryremoval 37spare part number 19, 29,37Rubber Kit, spare partnumber 19, 29Sscheduling backups 104, 110Screw Kitcontents 87spare part numbe
Category DescriptionDocking Docking support through HP Compaq 2710p-specific expansion baseKeyboard/pointingdevices●Spill-resistant keyboard with embe
Category DescriptionOperating system Preinstalled:●Windows Vista Business (32- and 64-bit) with Office 2007 Ready + One Note●Windows Vista Business (3
2 External component identificationTop componentsDisplay componentsItem Component Description(1) Integrated camera (select models only) Records video,
Item Component Description(8) Convertible hinge Swivels the display and converts the computer fromtraditional notebook mode into tablet mode or vice v
LightsItem Component Function(1) Power light●On: The computer is on.●Blinking: The computer is in the Sleep state (WindowsVista) or in Standby (Window
Item Component Function(7) Volume up light Blinking: The volume scroll zone is being used to increasespeaker volume.(8) Num lock light On: Num lock is
© Copyright 2007, 2008 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany unde
KeysItem Component Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used s
Front componentsItem Component Function(1) Camera light (select models only) On: The camera is recording or streaming video orcapturing a still photog
Rear componentsItem Component Function(1) Rotate button Rotates the screen image clockwise into 4 orientations:landscape primary, landscape secondary,
Right-side componentsItem Component Function(1) HP Fingerprint Sensor (fingerprint reader) Allows a fingerprint logon to Windows instead of apassword
Left-side componentsItem Component Description(1) Pen slot Stores the pen.(2) Vent Enables airflow to cool internal components.NOTE: The computer fan
Bottom componentsItem Component Function(1) Battery bay Holds the battery.(2) Speaker Produces sound.(3) SIM slot Contains a SIM. The SIM slot is loca
3 Illustrated parts catalogSerial number locationWhen ordering parts or requesting information, provide the computer serial number and model numberloc
Computer major componentsItem Description Spare part number(1) 12.1-inch, WXGA, WVA display assemblies (include ambient light sensor, fingerprint read
Item Description Spare part number Belgium 454696-A41 Brazil 454696-201 The Czech Republic 454696-221 Denmark 454696-081 France 454696-041 Frenc
Item Description Spare part number Bluetooth module cover (not illustrated)(4)Top cover (includes LED board and cable and display alignment guides) 4
MSG revision historyRevision Publication date DescriptionA January 2010 The Ultra-slim extended life battery, part number 443157-001, has been added i
Item Description Spare part number ●For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina,Armenia, Aruba, Austra
Item Description Spare part number ●For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,Argentina, Armenia, Aruba, Australi
Item Description Spare part number ●For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina,Armenia, Aruba, Austra
Item Description Spare part number 100-GB, 4200-rpm 454671-001 80-GB, 4200-rpm 454670-001 60-GB, 4200-rpm 454669-001 64-GB solid-state drive 46360
Plastics KitItem Description Spare part number Plastics Kit: 454685-001(1) Rear plastic bezel(2) ExpressCard slot bezel(3) Hard drive compartment cov
Description Spare part numberFor use in India 383496-D61For use in Israel 383496-BB1For use in Italy 383496-061For use in Japan 383496-291For use in t
Sequential part number listingSpare partnumberDescription383496-001 Power cord for use in the United States383496-011 Power cord for use in Australia3
Spare partnumberDescription436256-001 Broadcom 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua &Barbu
Spare partnumberDescription441082-291 Intel 802.11a/b/g WLAN module for use in Japan441086-001 Intel 802.11a/b/g/n WLAN module for use in Antigua and
Spare partnumberDescription454669-001 60-GB, 4200-rpm hard drive (includes isolator and connector cable)454670-001 80-GB, 4200-rpm hard drive (include
iv MSG revision history
Spare partnumberDescription454696-081 Keyboard for use in Denmark454696-091 Keyboard for use in Norway454696-111 Keyboard for use in Switzerland454696
Spare partnumberDescription459351-001 HP hs2300 HSDPA Mobile Broadband module for use in Argentina, Brazil, Canada, Chile, Mexico, the UnitedStates, a
4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re
Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr
Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
Unknown user passwordIf the computer you are servicing has an unknown user password, follow these steps to clear thepassword:NOTE: These steps also cl
Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 44 screws, in 11 different sizes, that m
BatteryDescription Spare part number6-cell, 4.4-Wh battery 454668-0016-cell, 2.0-Wh battery (for Thailand only) 464482-001Ultra-slim extended life bat
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
SIMNOTE: This section applies only to computer models with WWAN capability.NOTE: If there is a SIM inserted in the SIM slot, it must be removed before
Hard driveNOTE: All hard drive spare part kits include an isolator and connector cable.Description Spare part number120-GB, 5400-rpm hard drive 488588
4. Remove the hard drive bracket (2).5. Disconnect the hard drive connector (1) from the system board.6. Release the hard drive (2) by sliding it to t
WLAN moduleCAUTION: The WLAN module and the WWAN module are not interchangeable.Description Spare part numberBroadcom 802.11a/b/g/n WLAN modules:●For
Description Spare part number●For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,Armenia, Aruba, Australia, Aus
Description Spare part number●For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina,Armenia, Aruba, Australia, A
3. Remove the WLAN module (4) by pulling the module away from the slot at an angle.NOTE: WLAN modules are designed with a notch (5) to prevent incorre
WWAN moduleCAUTION: The WLAN module and the WWAN module are not interchangeable.Description Spare part numberCingular HSDPA WWAN module 448673-002Spri
3. Remove the WWAN module (3) by pulling the module away from the slot at an angle.NOTE: WWAN modules are designed with a notch (4) to prevent incorre
Memory moduleDescription Spare part number2048-MB (PC2-5300, 667-MHz, DDR2) 454673-0011024-MB (PC2-5300, 667-MHz, DDR2) 454672-001512-MB (PC2-5300, 66
vi Safety warning notice
KeyboardFor use in: Spare part number For use in: Spare part numberBelgiumBrazilThe Czech RepublicDenmarkFranceFrench CanadaGermanyGreeceHungaryIcelan
Remove the keyboard:1. Remove the following:(1) One small Mylar screw cover. The screw covers detailed in this section are available in theRubber Kit,
7. Release the ZIF connector (2) to which the keyboard cable is attached, and disconnect thekeyboard cable (3) from the system board.8. Remove the key
2. Remove the two Torx T8M2.0×5.0 screws that secure the rear plastic bezel to the computer.3. Turn the computer right-side up, with the rear panel to
Top coverDescription Spare part numberTop cover (includes LED board and cable and display alignment guides) 454683-001Before removing the top cover, f
2. Remove the following:(1) One small Mylar screw cover. All Mylar screw covers detailed in this section are included in theRubber Kit, spare part num
8. Remove the top cover (4) by pulling it away from the computer at an angle.Reverse this procedure to install the top cover.56 Chapter 4 Removal an
RTC batteryNOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes allpasswords and CMOS settings to be cleared.Descrip
Audio connector boardDescription Spare part numberAudio connector board (includes cable) 454690-001Before removing the audio connector board, follow t
Reverse this procedure to install the audio connector board.Bluetooth moduleDescription Spare part numberBluetooth (includes cable) 454691-001Before r
Table of contents1 Product description2 External component identificationTop components ...
4. Remove the Bluetooth module and cable (4) from the base enclosure.Reverse this procedure to install the Bluetooth module.SpeakerDescription Spare p
Remove the speaker:1. Disconnect the speaker cable (1) from the system board.2. Remove the speaker cable (2) from the clip built into the base enclosu
Display assemblyNOTE: All display assembly spare part kits include an ambient light sensor, fingerprint reader,microphones, inverter board, WLAN anten
3. Remove the wireless antenna cables (4) from the hole in the system board and remove the cablesfrom the clips built into the system board shield.4.
9. Lift the display assembly straight up and remove it (2).Reverse this procedure to install the display assembly.64 Chapter 4 Removal and replaceme
System boardNOTE: All system board spare part kits include replacement thermal material.Description Spare part numberEquipped with Intel Core Duo U770
3. Remove the ExpressCard slot bezel (2).4. Position the computer with the front toward you.5. Remove the Phillips PM2.0×5.0 screw that secures the sy
8. Remove the system board (3) by sliding it away from the base enclosure at an angle.You can replace the heat shield that sits atop the system board
●Thin foil-type strip that fits onto the heat shield atop the system board, spare part number459912-001.To install the strip, place it into the slot o
Remove the fan/heat sink assembly:1. Disconnect the fan cable from the system board.2. Turn the system board upside down with the front toward you.3.
Unknown user password ... 37Component replacement proc
Reverse this procedure to install the fan/heat sink assembly.NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on t
Modem moduleNOTE: All modem module spare part kits include a modem module cable.Description Spare part numberFor use in all countries and regions exce
4. Disconnect the modem module cable (3) from the modem module.Reverse this procedure to install the modem module.72 Chapter 4 Removal and replaceme
5 Computer SetupStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operating systemis not worki
Using Computer SetupNavigating and selecting in Computer SetupThe information and settings in Computer Setup are accessed from the File, Security, Dia
Computer Setup menusThe menu tables in this section provide an overview of Computer Setup options.NOTE: Some of the Computer Setup menu items listed i
Security menuSelect To do thisSetup password Enter, change, or delete a setup password.Power-On password Enter, change, or delete a power-on password.
System Configuration menuNOTE: Some of the listed System Configuration options may not be supported by your computer.Select To do thisLanguage (or pre
Select To do thisBuilt-In Device Options●Enable/disable embedded WWAN Device Radio.●Enable/disable embedded WLAN Device Radio.●Enable/disable embedded
6 SpecificationsComputer specifications Metric U.S.DimensionsLength21.21 cm 8.35 inWidth 29.01 cm 11.42 inHeight (front to rear) 2.82 cm 1.11 inWeigh
7 Screw listingPhillips PM2.0×5.0 captive screw ...
Metric U.S.Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rateNOTE: Applicable product safety standards specify thermal limits
Hard drive specifications 100-GB* 80-GB* 60-GB*DimensionsHeight9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mmWeight 101 g 101 g 101 gInterface type SATA
System DMA specificationsHardware DMA System functionDMA0 Not applicableDMA1* Not applicableDMA2* Not applicableDMA3 Not applicableDMA4 Direct memory
System interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-Key or Microsoft® Natural KeyboardIRQ2 CascadedIRQ3
System I/O address specificationsI/O address (hex) System function (shipping configuration)000 - 00F DMA controller no. 1010 - 01F Unused020 - 021 Int
I/O address (hex) System function (shipping configuration)220 - 22F Entertainment audio230 - 26D Unused26E - 26 Unused278 - 27F Unused280 - 2AB Unused
System memory map specificationsSize Memory address System function640 KB 00000000-0009FFFF Base memory128 KB 000A0000-000BFFFF Video memory48 KB 000C
7 Screw listingThis section provides specification and reference information for the screws and screw locks used inthe computer. All screws listed in
Phillips PM2.0×5.0 captive screwColor Quantity Length Thread Head diameterBlack 6 5.0 mm 2.0 mm 5.0 mmWhere used: 6 captive screws that secure the har
Phillips PM2.0×3.0 screwColor Quantity Length Thread Head diameterBlack 2 3.0 mm 2.0 mm 4.5 mmWhere used: 2 screws that secure the hard drive bracket
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