Compaq nc2400 - Notebook PC Especificaciones

Maintenance and Service GuideHP Compaq nc2400 Notebook PCDocument Part Number: 407949-002August 2007This guide is a troubleshooting reference used for

1–4 Maintenance and Service GuideProduct Description1.2 Resetting the ComputerIf the computer you are servicing has an unknown password, follow the st

5–8 Maintenance and Service GuideRemoval and Replacement Procedures5. Loosen the Phillips PM2.0×5.0 hard drive retention screw 1.6. Disconnect the har

Removal and Replacement ProceduresMaintenance and Service Guide 5–97. Remove the two Phillips PM2.0×5.0 hard drive bracket screws 1 that secure the ha

5–10 Maintenance and Service GuideRemoval and Replacement Procedures10. If it is necessary to replace the hard drive spacer, remove the spacer from th

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.5 Computer FeetThe computer feet are adhesive-backed rubber pads. The feet are i

5–12 Maintenance and Service GuideRemoval and Replacement Procedures5.6 External Memory Module1. Prepare the computer for disassembly (refer to Sectio

Removal and Replacement ProceduresMaintenance and Service Guide 5–135. Spread the retaining tabs 1 on each side of the memory module socket to release

5–14 Maintenance and Service GuideRemoval and Replacement Procedures5.7 Mini Card WLAN ModuleMini Card WLAN ModuleSpare Part Number Information802.11b

Removal and Replacement ProceduresMaintenance and Service Guide 5–15802.11b/g LJ WLAN module for use in the ROW countries listed below:407160-002China

5–16 Maintenance and Service GuideRemoval and Replacement Procedures802.11a/b/g GL WLAN module for use in the MOW2 countries listed below:407674-002Ar

Removal and Replacement ProceduresMaintenance and Service Guide 5–171. Prepare the computer for disassembly (Section 5.3).2. Loosen the Phillips PM2.0

Product DescriptionMaintenance and Service Guide 1–51.3 Power ManagementThe computer comes with power management features that extend battery operatin

5–18 Maintenance and Service GuideRemoval and Replacement Procedures5. Make note of which wireless antenna cable is attached to which antenna clip on

Removal and Replacement ProceduresMaintenance and Service Guide 5–197. Remove the Mini Card WLAN module by lifting the left edge of the module 1 until

5–20 Maintenance and Service GuideRemoval and Replacement Procedures5.8 RTC Battery1. Prepare the computer for disassembly (Section 5.3).2. Remove the

Removal and Replacement ProceduresMaintenance and Service Guide 5–215.9 Bluetooth Module1. Prepare the computer for disassembly (refer to Section 5.3)

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5. Disconnect the Bluetooth module cable from the Bluetooth module 1 and the syste

Removal and Replacement ProceduresMaintenance and Service Guide 5–236. Remove the Phillips PM2.0×3.0 screw 1 that secures the Bluetooth module to the

5–24 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Optical Drive1. Prepare the computer for disassembly (Section 5.3).2. Positio

Removal and Replacement ProceduresMaintenance and Service Guide 5–253. Remove the Torx8 T8M2.5×7.0 screw 1 and the Torx8 T8M2.5×4.0 screw 2 that secur

5–26 Maintenance and Service GuideRemoval and Replacement Procedures6. If it is necessary to replace the optical drive bracket, remove the two Phillip

Removal and Replacement ProceduresMaintenance and Service Guide 5–275.11 Switch Cover1. Prepare the computer for disassembly (Section 5.3).2. Use a th

1–6 Maintenance and Service GuideProduct Description1.4 External ComponentsThe external components on the front of the computer are shown below and de

5–28 Maintenance and Service GuideRemoval and Replacement Procedures3. Turn the computer display-side up with the front toward you.4. Open the compute

Removal and Replacement ProceduresMaintenance and Service Guide 5–296. Release the zero insertion force (ZIF) connector 1 to which the LED board cable

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Keyboard1. Prepare the computer for disassembly (Section 5.3).2. Remove the s

Removal and Replacement ProceduresMaintenance and Service Guide 5–313. Remove the five Torx8 T8M2.5×7.0 screws that secure the keyboard to the compute

5–32 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer display-side up with the front toward you.5. Open the compute

Removal and Replacement ProceduresMaintenance and Service Guide 5–337. Release the ZIF connector 1 to which the keyboard cable is attached and disconn

5–34 Maintenance and Service GuideRemoval and Replacement Procedures11. If it is necessary to replace the LED board cable, release the ZIF connector 1

Removal and Replacement ProceduresMaintenance and Service Guide 5–355.13 Display Assembly1. Prepare the computer for disassembly (Section 5.3).2. Disc

5–36 Maintenance and Service GuideRemoval and Replacement Procedures7. Turn the computer display-side up with the front toward you.8. Open the compute

Removal and Replacement ProceduresMaintenance and Service Guide 5–37ÄCAUTION: Support the display assembly when removing the following screws. Failure

Product DescriptionMaintenance and Service Guide 1–73 Battery light Amber: A battery is charging. Green: A battery is close to full charge capacity

5–38 Maintenance and Service GuideRemoval and Replacement ProceduresDisplay Assembly ComponentsSpare Part Number InformationDescriptionSpare Part Numb

Removal and Replacement ProceduresMaintenance and Service Guide 5–3915. Remove the six rubber screw covers 1 and the six Torx5 T5M2.0×5.0 screws 2 tha

5–40 Maintenance and Service GuideRemoval and Replacement Procedures16. Flex the insides edges of the left and right sides 1 and the top and bottom si

Removal and Replacement ProceduresMaintenance and Service Guide 5–4118. Disconnect the backlight 1 and display cables 2 from the inverter.19. Remove t

5–42 Maintenance and Service GuideRemoval and Replacement Procedures20. Remove the four Torx5 T5M2.0×5.0 screws 1 that secure the display panel to the

Removal and Replacement ProceduresMaintenance and Service Guide 5–4322. If it is necessary to replace the display hinges, remove the Phillips PM2.0×3.

5–44 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Top Cover1. Prepare the computer for disassembly (Section 5.3), and then remo

Removal and Replacement ProceduresMaintenance and Service Guide 5–453. Remove the following:1 Four rubber screw covers 2 Five Torx8 T8M2.5×4.0 screws

5–46 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer right-side up with the front toward you.5. Remove the Phillip

Removal and Replacement ProceduresMaintenance and Service Guide 5–477. Release the ZIF connector 1 to which the fingerprint reader board cable is atta

1–8 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the computer are shown below and described in Table 1

5–48 Maintenance and Service GuideRemoval and Replacement Procedures5.15 Fingerprint Reader Board1. Prepare the computer for disassembly (Section 5.3)

Removal and Replacement ProceduresMaintenance and Service Guide 5–493. Release the ZIF connector 1 to which the fingerprint reader board cable is conn

5–50 Maintenance and Service GuideRemoval and Replacement Procedures5.16 System Board✎When replacing the system board, ensure that the following compo

Removal and Replacement ProceduresMaintenance and Service Guide 5–512. Turn the computer upside down with the rear panel toward you.3. Disconnect the

5–52 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer right-side up with the front toward you.5. Press the PC Card

Removal and Replacement ProceduresMaintenance and Service Guide 5–536. Disconnect the LED board cable 1 and the speaker cable 2 from the system board.

5–54 Maintenance and Service GuideRemoval and Replacement Procedures7. Remove the three Torx8 T8M2.5×7.0 screws 1 and the two Torx8 T8M2.0×10.0 screws

Removal and Replacement ProceduresMaintenance and Service Guide 5–558. Use the optical drive connector 1 to lift the left side of the system board 2 u

5–56 Maintenance and Service GuideRemoval and Replacement Procedures5.17 PC Card Assembly1. Prepare the computer for disassembly (Section 5.3), and th

Removal and Replacement ProceduresMaintenance and Service Guide 5–572. Disengage the hooks 1 on the PC Card assembly from the slots on the PC Card con

Product DescriptionMaintenance and Service Guide 1–9The external components on the left side of the computer are shown below and described in Table 1-

5–58 Maintenance and Service GuideRemoval and Replacement Procedures5.18 Modem Module1. Prepare the computer for disassembly (Section 5.3), and then r

Removal and Replacement ProceduresMaintenance and Service Guide 5–593. Remove the two Phillips PM2.0×3.0 screws 1 that secure the modem module to the

5–60 Maintenance and Service GuideRemoval and Replacement Procedures5.19 Speaker1. Prepare the computer for disassembly (Section 5.3), and then remove

Removal and Replacement ProceduresMaintenance and Service Guide 5–612. Remove the Torx8 T8M2.5×4.0 screw 1 that secures the speaker to the base enclos

5–62 Maintenance and Service GuideRemoval and Replacement Procedures5.20 Fan/Heat Sink Assembly1. Prepare the computer for disassembly (Section 5.3),

Removal and Replacement ProceduresMaintenance and Service Guide 5–632. Remove the Torx8 T8M2.5×7.0 screw 1 that secures the fan/heat sink assembly to

5–64 Maintenance and Service GuideRemoval and Replacement Procedures✎The thermal paste should be thoroughly cleaned from the surfaces of the fan/heat

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1ComputerDimensions Metric U.S.H

6–2 Maintenance and Service GuideSpecificationsTemperatureOperating (not writing to optical disc)Operating (writing to optical disc)Nonoperating0°C to

SpecificationsMaintenance and Service Guide 6–3Table 6-212.1-inch, WXGADimensionsHeightWidthDiagonal16.9 cm26.2 cm30.8 cm6.7 in10.3 in12.1 inNumber of

1–10 Maintenance and Service GuideProduct DescriptionThe external components on the rear panel of the computer are shown below and described in Table

6–4 Maintenance and Service GuideSpecificationsTable 6-3Hard Drives80-GB* 60-GB* 40-GB* 30-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm99

SpecificationsMaintenance and Service Guide 6–5Table 6-4DVD±RW and CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10,

6–6 Maintenance and Service GuideSpecificationsDisc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD DVDRandomFull stroke< 175 ms< 2

SpecificationsMaintenance and Service Guide 6–7Table 6-5DVD-ROM DriveApplicable disc Read:DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)CD-ROM (Mode 1 and 2)C

6–8 Maintenance and Service GuideSpecificationsTable 6-6System DMAHardware DMA System FunctionDMA0 Not applicableDMA1* Not applicableDMA2* Not applica

SpecificationsMaintenance and Service Guide 6–9Table 6-7System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or Mi

6–10 Maintenance and Service GuideSpecificationsIRQ11 Intel USB EHCI controller—24CDIntel USB UHCI controller—24C4Intel USB UHCI controller—24C7Intel

SpecificationsMaintenance and Service Guide 6–11Table 6-8System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA c

6–12 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

SpecificationsMaintenance and Service Guide 6–13I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

Product DescriptionMaintenance and Service Guide 1–11Table 1-4Rear Panel ComponentsItem Component Function1 RJ-45 (network) jack Connects an optional

6–14 Maintenance and Service GuideSpecificationsTable 6-9System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128 K

Maintenance and Service Guide A–1A Screw ListingThis appendix provides specification and reference information for the screws used in the computer. Al

A–2 Maintenance and Service GuideScrew ListingPhillips PM2.0×5.0 Screw LocationsTable A-1Phillips PM2.0×5.0 ScrewColor Qty. Length ThreadHead WidthBla

Screw ListingMaintenance and Service Guide A–3Phillips PM2.0×5.0 Screw LocationsTable A-1Phillips PM2.0×5.0 Screw (Continued)Color Qty. Length ThreadH

A–4 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable A-2Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthSil

Screw ListingMaintenance and Service Guide A–5Phillips PM2.0×3.0 Screw LocationTable A-2Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length ThreadHe

A–6 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable A-2Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide A–7Phillips PM2.0×3.0 Screw LocationsTable A-2Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length ThreadH

A–8 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable A-2Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide A–9Torx8 T8M2.5×7.0 Screw LocationsTable A-3Torx8 T8M2.5×7.0 ScrewColor Qty. Length ThreadHead WidthBlack 1

1–12 Maintenance and Service GuideProduct DescriptionThe standard keyboard components of the computer are shown below and described in Table 1-5.Stand

A–10 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×7.0 Screw LocationsTable A-3Torx8 T8M2.5×7.0 Screw (Continued)Color Qty. Length ThreadHead

Screw ListingMaintenance and Service Guide A–11Torx8 T8M2.5×7.0 Screw LocationsTable A-3Torx8 T8M2.5×7.0 Screw (Continued)Color Qty. Length ThreadHead

A–12 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×7.0 Screw LocationsTable A-3Torx8 T8M2.5×7.0 Screw (Continued)Color Qty. Length ThreadHead

Screw ListingMaintenance and Service Guide A–13Torx8 T8M2.5×7.0 Screw LocationsTable A-3Torx8 T8M2.5×7.0 Screw (Continued)Color Qty. Length ThreadHead

A–14 Maintenance and Service GuideScrew ListingTorx5 T5M2.0×5.0 Screw LocationsTable A-4Torx5 T5M2.0×5.0 ScrewColor Qty. Length ThreadHead WidthBlack

Screw ListingMaintenance and Service Guide A–15Torx5 T5M2.0×5.0 Screw LocationsTable A-4Torx5 T5M2.0×5.0 Screw (Continued)Color Qty. Length ThreadHead

A–16 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×4.0 Screw LocationsTable A-5Torx8 T8M2.5×4.0 ScrewColor Qty. Length ThreadHead WidthBlack

Screw ListingMaintenance and Service Guide A–17Phillips PM2.0×4.0 Screw LocationTable A-6Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthSil

A–18 Maintenance and Service GuideScrew ListingPhillips PM2.0×2.0 Screw LocationsTable A-7Phillips PM2.0×2.0 ScrewColor Qty. Length ThreadHead WidthSi

Screw ListingMaintenance and Service Guide A–19Torx8 T8M2.0×10.0 Screw LocationsTable A-8Torx8 T8M2.0×10.0 ScrewColor Qty. Length ThreadHead WidthBlac

Product DescriptionMaintenance and Service Guide 1–13Table 1-5Rear Panel ComponentsItem Component Function1 f1 to f12 keys (12) Perform system and app

Maintenance and Service Guide B–1BBackup and RecoveryBackupHP Backup and Recovery Manager provides several ways to back up the system and to recover o

B–2 Maintenance and Service GuideBackup and RecoveryBacking Up the SystemUsing HP Backup and Restore Manager, you can Back up specific files and fold

Backup and RecoveryMaintenance and Service Guide B–35. Click Next.6. Click Backup selected files from most common locations (Recommended).– or –Click

B–4 Maintenance and Service GuideBackup and Recovery6. Select the location for the backup files, and then click Next.7. Select the Protect data access

Backup and RecoveryMaintenance and Service Guide B–5After you create a recovery point, you are prompted to schedule subsequent recovery points. You ca

B–6 Maintenance and Service GuideBackup and RecoveryRecoveryHP Backup and Recovery Manager analyzes the hard drive and creates a dedicated hard drive

Backup and RecoveryMaintenance and Service Guide B–7Creating Recovery Discs (Highly Recommended)After setting up the computer for the first time, you

B–8 Maintenance and Service GuideBackup and RecoveryTo create a set of recovery discs:1. Select Start > All Programs > HP Backup & Recovery

Backup and RecoveryMaintenance and Service Guide B–9Performing a Recovery from the Hard DriveThere are 2 ways to initiate a recovery from the hard dri

Maintenance and Service Guide C–1CDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

© Copyright 2007 Hewlett-Packard Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under l

1–14 Maintenance and Service GuideProduct DescriptionThe computer top components are shown below and described in Table 1-6.Top ComponentsTable 1-6Top

C–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse

Display Component RecyclingMaintenance and Service Guide C–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers

C–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge

Display Component RecyclingMaintenance and Service Guide C–54. Disconnect all display panel cables 1 from the display inverter and remove the inverter

C–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all screws 1 that secure the display panel assembly to the display enclosure.6.

Display Component RecyclingMaintenance and Service Guide C–77. Turn the display panel assembly upside down.8. Remove all screws that secure the displa

C–8 Maintenance and Service GuideDisplay Component Recycling9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to

Display Component RecyclingMaintenance and Service Guide C–911. Remove the screws 1 that secure the backlight cover to the display panel.12. Lift the

C–10 Maintenance and Service GuideDisplay Component Recycling14. Turn the display panel right-side up.15. Remove the backlight cables 1 from the clip

Display Component RecyclingMaintenance and Service Guide C–1116. Turn the display panel upside down.17. Remove the backlight frame from the display pa

Product DescriptionMaintenance and Service Guide 1–152 Power button When the computer is Off, press to turn on the computer. On, briefly press to in

C–12 Maintenance and Service GuideDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Display Component RecyclingMaintenance and Service Guide C–1319. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure

C–14 Maintenance and Service GuideDisplay Component Recycling23. Remove the LCD panel.Removing the LCD Panel24. Recycle the LCD panel and backlight.

Maintenance and Service Guide D–1DConnector Pin AssignmentsTable D-1Audio-Out (Headphone)Pin Signal Pin Signal1 Audio out, left channel 3 Ground2 Audi

D–2 Maintenance and Service GuideConnector Pin AssignmentsTable D-2Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Connector Pin AssignmentsMaintenance and Service Guide D–3Table D-3Universal Serial BusPin Signal Pin Signal1 +5 VDC 3 Data +2 Data – 4 Ground

D–4 Maintenance and Service GuideConnector Pin AssignmentsTable D-4External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Connector Pin AssignmentsMaintenance and Service Guide D–5Table D-5RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2 Tip 5 Unused3 Ring 6 Unused

D–6 Maintenance and Service GuideConnector Pin AssignmentsTable D-6RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Maintenance and Service Guide E–1EPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper

1–16 Maintenance and Service GuideProduct DescriptionThe computer top components are shown below and described in Table 1-7.Top Components

E–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le

Power Cord Set RequirementsMaintenance and Service Guide E–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region Accredi

E–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KEMA 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO

Maintenance and Service Guide Index–1Index1394 port 1–8AAC adapter, spare part numbers 3–22, 3–31arrow keys 1–13audio troubleshooting 2–21audio-in jac

Index–2 Maintenance and Service GuideIndexright-side 1–8top 1–14, 1–16computer feetillustrated 3–19locations 5–11Computer SetupAdvanced Menu 2–5Diagno

IndexMaintenance and Service Guide Index–3Display Screw Kit, spare part number 3–17, 3–28, 3–32, 5–38display switch module, spare part number 3–3, 3–2

Index–4 Maintenance and Service GuideIndexno OS loading from hard drive 2–16, 2–17, 2–18no OS loading from optical drive 2–20no power 2–8, 2–10, 2–11n

IndexMaintenance and Service Guide Index–5Mmass storage devices, spare part numbers 3–21memory map specifications 6–14memory moduleremoval 5–12spare p

Index–6 Maintenance and Service GuideIndexoptical driver space, spare part number 3–22Ppacking precautions 4–5password clearing 1–4PC Card assemblyrem

IndexMaintenance and Service Guide Index–7specificationscomputer 6–1DVD±RW and CD-RW Combo Drive 6–5DVD-ROM drive 6–7hard drive 6–4I/O addresses 6–11i

Product DescriptionMaintenance and Service Guide 1–17Table 1-7Top ComponentsItem Component Function1 Pointing stick buttons Function like the left, mi

Index–8 Maintenance and Service GuideIndexwireless antennadisconnecting 5–18illustrated 3–16wireless button 1–15wireless light 1–6, 1–15workstation pr

1–18 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the computer are shown below and described in Table 1-8.

Product DescriptionMaintenance and Service Guide 1–194 Hard drive bay Holds the primary hard drive.5 Memory module compartmentContains one memory slot

1–20 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the compu

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

2–2 Maintenance and Service GuideTroubleshooting2. Select the File, Security, Diagnostics, or System Configuration menu.3. To close Computer Setup and

TroubleshootingMaintenance and Service Guide 2–3Selecting from the Security MenuTable 2-2Security MenuSelect To Do ThisSetup Password Enter, change, o

MSG revision historyRevision Publication date DescriptionAJanuary 2010 The part number for the Switch cover has been corrected to 412754-001 in the fo

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Diagnostics MenuTable 2-3Diagnostics MenuSelect To Do ThisHDD Self-Test Options Run

TroubleshootingMaintenance and Service Guide 2–5Selecting from the System Configuration MenuTable 2-4System Configuration MenuSelect To Do ThisLanguag

2–6 Maintenance and Service GuideTroubleshooting2.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts OverviewFlowchart Description2.1 “Fl

TroubleshootingMaintenance and Service Guide 2–7Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?I

2–8 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reset the power cables in the docking device and at the AC outlet.2.

TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin comp

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

Maintenance and Service Guide vContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21.2

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device(if applicable)YNReset power cord in docking device andpow

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.15—No Audio, Part 1No audio.NComputer indocking device(if applicable)?Internalaudio?Audio

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

vi Maintenance and Service GuideContents4 Removal and Replacement Preliminaries4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . .

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe computerand open.No networkor

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer Major ComponentsComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer Major ComponentsItem DescriptionSpare Part Number1 12.1-inch,

3–4 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

3–6 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

ContentsMaintenance and Service Guide vii6 SpecificationsA Screw ListingB Backup and RecoveryC Display Component RecyclingD Connector Pin Assignments

3–8 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

3–10 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

3–12 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

3–14 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–15Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

3–16 Maintenance and Service GuideIllustrated Parts Catalog3.3 Display Assembly Components

Illustrated Parts CatalogMaintenance and Service Guide 3–17Table 3-2Display Assembly ComponentsSpare Part Number InformationItem DescriptionSpare Part

Maintenance and Service Guide 1–11Product DescriptionThe HP Compaq nc2400 Notebook PC offers advanced modularity, Intel® Core™ Duo, Pentium® M, and Ce

3–18 Maintenance and Service GuideIllustrated Parts Catalog3.4 Plastics Kit

Illustrated Parts CatalogMaintenance and Service Guide 3–19Table 3-3Plastics KitSpare Part Number InformationItem DescriptionSpare Part NumberPlastics

3–20 Maintenance and Service GuideIllustrated Parts Catalog3.5 Cable KitTable 3-4Cable KitSpare Part Number InformationItem DescriptionSpare Part Numb

Illustrated Parts CatalogMaintenance and Service Guide 3–213.6 Mass Storage DevicesTable 3-5Mass Storage DevicesSpare Part Number InformationItem Desc

3–22 Maintenance and Service GuideIllustrated Parts Catalog3.7 Miscellaneous (Not Illustrated)Table 3-6Miscellaneous (Not Illustrated)Spare Part Infor

Illustrated Parts CatalogMaintenance and Service Guide 3–23Power cords:For use in the United States 350055-001For use in Australia 350055-011For use i

3–24 Maintenance and Service GuideIllustrated Parts Catalog3.8 Sequential Part Number ListingTable 3-7Sequential Part Number ListingSpare Part Number

Illustrated Parts CatalogMaintenance and Service Guide 3–25398979-001 Modem module407159-001 802.11b/g HS WLAN module for use in the MOW1 countries li

3–26 Maintenance and Service GuideIllustrated Parts Catalog407160-002 802.11b/g LJ WLAN module for use in the ROW countries listed below:ChinaEcuadorH

Illustrated Parts CatalogMaintenance and Service Guide 3–27407674-002 802.11a/b/g GL WLAN module for use in the MOW2 countries listed below:ArubaAustr

1–2 Maintenance and Service GuideProduct Description1.1 Features The following processors, varying by computer model:❏ Intel Core Duo U7600 (1.20-GHz

3–28 Maintenance and Service GuideIllustrated Parts Catalog412756-001 Fan/heat sink assembly for use in computer models with Intel Pentium M or Celero

Illustrated Parts CatalogMaintenance and Service Guide 3–29412776-001 DVD-ROM drive412777-001 DVD±RW and CD-RW Combo Drive412778-001 DVD±RW and CD-RW

3–30 Maintenance and Service GuideIllustrated Parts Catalog412782-121 Keyboard with pointing stick for use in French Canada (includes pointing stick c

Illustrated Parts CatalogMaintenance and Service Guide 3–31412782-AB1 Keyboard with pointing stick for use in Taiwan (includes pointing stick cable)41

3–32 Maintenance and Service GuideIllustrated Parts Catalog412792-001 System board equipped with an Intel Pentium M 1200 (1.20-GHz) processor (include

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution

Product DescriptionMaintenance and Service Guide 1–3 Integrated wireless support for Mini Card IEEE 802.11a/b/g or 802.11b/g Wireless LAN (WLAN) devi

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are as many as 61 sc

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the computer serial number to HP when requesting informatio

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

5–4 Maintenance and Service GuideRemoval and Replacement ProceduresSection Description# of Screws Removed5.9 Bluetooth Module 1 loosened to remove the

Removal and Replacement ProceduresMaintenance and Service Guide 5–55.3 Preparing the Computer for DisassemblyBefore you begin any removal or installat

5–6 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the battery by following these steps:a. Turn the computer upside down wit

Removal and Replacement ProceduresMaintenance and Service Guide 5–75.4 Hard Drive1. Prepare the computer for disassembly (refer to Section 5.3).2. Loo