Compaq Notebook Series Manual de usuario descargar pdf (Pagina 35)

Troubleshooting and Maintenance

Troubleshooting Your Notebook

Startup Guide 29

Hard disk drive problems

If the notebook hard drive doesn’t spin

• Make sure the notebook has power. If necessary, connect the AC adapter, and

make sure it is fully plugged into a power source and into the back of the

notebook.

• Remove and reinsert the hard drive.

If files are corrupted

• Open My Computer, and the disk you want to scan. Select File > Properties.

Select the Check Now box under the Error-checking section of the Tools tab.

• Run the virus-scanning program. See the “Basic Operation” chapter in the

Reference Guide on the Documentation Library CD included with your

notebook.

• If necessary, you can format the hard disk and reinstall the original factory

software using the QuickRestore System Recovery CD.

Keyboard and pointing device problems

Use these suggestions for built-in or external devices.

If the pointer is difficult to control

Adjust the pointer controls. Select Start > Control Panel > Printers and Other

Hardware > Mouse.

If the TouchPad doesn’t work

• Press the TouchPad on-off button to turn on the light.

• Don’t touch the TouchPad while the notebook is rebooting or resuming from

Standby mode. If this happens, try the following: press a key on the keyboard to

restore normal operation.

• If an external mouse is connected, the built-in pointing devices are normally

disabled. You can change this setting with the BIOS Setup utility.

• Restart the notebook. Select Start > Turn Off Computer > Restart.

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Compaq Notebook Series Manual de usuario Pagina 35