Compaq nx6115 - Notebook PC Especificaciones

Maintenance and Service GuideHP Compaq nx6115 and nx6125 Notebook PCsDocument Part Number: 389608-001August 2005This guide is a troubleshooting refere

1–6 Maintenance and Service GuideProduct Description1.4 External ComponentsThe external components on the front of the notebook are shown below and de

5–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 5-1 shows how humidity affects the electrostatic voltage levels generated

Maintenance and Service Guide 6–16Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are 60 screws and nu

6–2 Maintenance and Service GuideRemoval and Replacement Procedures6.2 Disassembly Sequence ChartUse the chart below to determine the section number t

Removal and Replacement ProceduresMaintenance and Service Guide 6–3Section Description# of Screws Removed6.16 Mini PCI Communications Card 0ÅTo preven

6–4 Maintenance and Service GuideRemoval and Replacement Procedures6.3 Preparing the Notebook for DisassemblyBefore you begin any removal or installat

Removal and Replacement ProceduresMaintenance and Service Guide 6–5b. Slide the battery pack lock latch 1 to the right. (The battery pack disengages f

6–6 Maintenance and Service GuideRemoval and Replacement Procedures6.4 Hard Drive1. Prepare the notebook for disassembly (refer to Section 6.3).2. Loo

Removal and Replacement ProceduresMaintenance and Service Guide 6–75. Grasp the mylar tab 1 on the right side of the hard drive and slide the hard dri

6–8 Maintenance and Service GuideRemoval and Replacement Procedures7. Remove the 4 Phillips PM3.0×5.0 hard drive frame screws 1 from each side of the

Removal and Replacement ProceduresMaintenance and Service Guide 6–96.5 Notebook FeetThe notebook feet are adhesive-backed rubber pads. The feet are in

Product DescriptionMaintenance and Service Guide 1–73 Battery light Amber: A battery pack is charging.Green: A battery pack is close to full charge ca

6–10 Maintenance and Service GuideRemoval and Replacement Procedures6.6 Bluetooth Board1. Prepare the notebook for disassembly (refer to Section 6.3).

Removal and Replacement ProceduresMaintenance and Service Guide 6–114. Remove the Phillips PM1.5×3.0 screw 1 that secures the Bluetooth board to the n

6–12 Maintenance and Service GuideRemoval and Replacement Procedures6.7 Memory Module1. Prepare the notebook for disassembly (refer to Section 6.3).2.

Removal and Replacement ProceduresMaintenance and Service Guide 6–136. Spread the retaining tabs 1 on each side of the memory module socket to release

6–14 Maintenance and Service GuideRemoval and Replacement Procedures6.8 Optical Drive1. Prepare the notebook for disassembly (Section 6.3).2. Remove t

Removal and Replacement ProceduresMaintenance and Service Guide 6–154. Remove the Torx T8M2.5×9.0 screw 1 that secures the optical drive to the notebo

6–16 Maintenance and Service GuideRemoval and Replacement Procedures6.9 Switch Cover1. Prepare the notebook for disassembly (Section 6.3).2. Remove th

Removal and Replacement ProceduresMaintenance and Service Guide 6–173. Turn the notebook display-side up with front toward you.4. Open the notebook as

6–18 Maintenance and Service GuideRemoval and Replacement Procedures6. Use a flat blade screwdriver to separate the left 1 and right hinge covers 2 fr

Removal and Replacement ProceduresMaintenance and Service Guide 6–197. Disconnect the power button board cable from the system board.8. Remove the swi

1–8 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the notebook are shown below and described in Table 1

6–20 Maintenance and Service GuideRemoval and Replacement Procedures6.10 Power Button Board1. Prepare the notebook for disassembly (Section 6.3).2. Re

Removal and Replacement ProceduresMaintenance and Service Guide 6–214. Remove the Torx T8M2.5×4.0 screw 1 that secures the power button board to the s

6–22 Maintenance and Service GuideRemoval and Replacement Procedures6.11 Keyboard1. Prepare the notebook for disassembly (Section 6.3).2. Remove the s

Removal and Replacement ProceduresMaintenance and Service Guide 6–233. Remove the 4 Torx T8M2.5×4.0 screws that secure the keyboard to the notebook.Re

6–24 Maintenance and Service GuideRemoval and Replacement Procedures4. Lift the rear edge of the keyboard up and swing it forward until it rests on th

Removal and Replacement ProceduresMaintenance and Service Guide 6–255. Release the zero insertion force (ZIF) connector to which the keyboard cable is

6–26 Maintenance and Service GuideRemoval and Replacement Procedures6.12 Fan1. Prepare the notebook for disassembly (Section 6.3).2. Remove the switch

Removal and Replacement ProceduresMaintenance and Service Guide 6–276.13 Heat Sink1. Prepare the notebook for disassembly (Section 6.3) and then remov

6–28 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the 4 Torx T8M2.5×7.0 screws 1 that secure the heat sink to the notebook

Removal and Replacement ProceduresMaintenance and Service Guide 6–29✎The thermal paste should be thoroughly cleaned from the surfaces of the heat sink

Product DescriptionMaintenance and Service Guide 1–9Table 1-2Right-Side ComponentsItem Component Function1 Optical drive Holds an optical disc.2 RJ-11

6–30 Maintenance and Service GuideRemoval and Replacement Procedures6.14 Processor1. Prepare the notebook for disassembly (Section 6.3) and then remov

Removal and Replacement ProceduresMaintenance and Service Guide 6–312. Slide the tip of the processor socket release arm toward the display 1 until it

6–32 Maintenance and Service GuideRemoval and Replacement Procedures6.15 Button Board1. Prepare the notebook for disassembly (Section 6.3).2. Remove t

Removal and Replacement ProceduresMaintenance and Service Guide 6–334. Release the ZIF connector to which the LED board cable is attached and disconne

6–34 Maintenance and Service GuideRemoval and Replacement Procedures6.16 Mini PCI Communications Card1. Prepare the notebook for disassembly (Section

Removal and Replacement ProceduresMaintenance and Service Guide 6–354. Disconnect the auxiliary and main 1 antenna cables from the Mini PCI communicat

6–36 Maintenance and Service GuideRemoval and Replacement Procedures6.17 Display Assembly1. Prepare the notebook for disassembly (Section 6.3) and the

Removal and Replacement ProceduresMaintenance and Service Guide 6–373. Remove the 2 Torx T8M2.5×9.0 screws 1 from the rear panel and the 2 Torx T8M2.5

6–38 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the notebook display-side up with the front toward you.5. Open the noteboo

Removal and Replacement ProceduresMaintenance and Service Guide 6–3910. Disconnect the display cable 1 from the system board.ÄCAUTION: Support the dis

1–10 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the notebook are shown below and described in Table 1

6–40 Maintenance and Service GuideRemoval and Replacement Procedures6.18 Top Cover1. Prepare the notebook for disassembly (Section 6.3) and then remov

Removal and Replacement ProceduresMaintenance and Service Guide 6–413. Remove the 14 Torx T8M2.5×9.0 screws that secure the top cover to the notebook.

6–42 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the notebook top-side up with the front toward you.5. Release the ZIF conn

Removal and Replacement ProceduresMaintenance and Service Guide 6–438. Lift up the rear edge of the top cover 1 until it disengages from the base encl

6–44 Maintenance and Service GuideRemoval and Replacement Procedures6.19 TouchPad1. Prepare the notebook for disassembly (Section 6.3) and then remove

Removal and Replacement ProceduresMaintenance and Service Guide 6–453. Remove the 2 Torx T8M2.5×4.0 screws 1 that secure the TouchPad to the notebook.

6–46 Maintenance and Service GuideRemoval and Replacement Procedures6.20 RTC Battery1. Prepare the notebook for disassembly (Section 6.3) and then rem

Removal and Replacement ProceduresMaintenance and Service Guide 6–472. Remove the RTC battery from the socket on the system board.Removing the RTC Bat

6–48 Maintenance and Service GuideRemoval and Replacement Procedures6.21 Speaker1. Prepare the notebook for disassembly (Section 6.3) and then remove

Removal and Replacement ProceduresMaintenance and Service Guide 6–492. Disconnect the speaker cable 1 from the system board.3. Remove the Torx T8M2.5×

Product DescriptionMaintenance and Service Guide 1–113 1394 port Connects an optional IEEE 1394 device, such as a camcorder.4 USB ports (2) Connect US

6–50 Maintenance and Service GuideRemoval and Replacement Procedures6.22 System Board✎When replacing the system board, ensure that the following compo

Removal and Replacement ProceduresMaintenance and Service Guide 6–512. Use a 3/16-inch Hex socket wrench to remove the 2 HM3.0×10.0 screw locks on eac

6–52 Maintenance and Service GuideRemoval and Replacement Procedures5. Use the optical drive connector 1 to lift the right side of the system board 2

Removal and Replacement ProceduresMaintenance and Service Guide 6–537. If necessary, remove the RJ-11 connector module and cable from the base enclosu

6–54 Maintenance and Service GuideRemoval and Replacement Procedures6.23 PC Card Assembly1. Prepare the notebook for disassembly (Section 6.3), and th

Removal and Replacement ProceduresMaintenance and Service Guide 6–552. Turn the system board upside down with the audio jacks, USB ports, and external

6–56 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the system board top-side up with the audio jacks, USB ports, and external

Maintenance and Service Guide 7–17SpecificationsThis chapter provides physical and performance specifications.Table 7-1NotebookDimensions Metric U.S.H

7–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%10% to 90%5% to 95%Maximum alt

SpecificationsMaintenance and Service Guide 7–3Table 7-215.0-inch, SXGA+WVA, TFT DisplayDimensionsHeightWidthDiagonal30.0 cm22.9 cm38.1 cm11.8 in9.0 i

1–12 Maintenance and Service GuideProduct DescriptionThe external components on the rear panel of the notebook are shown below and described in Table

7–4 Maintenance and Service GuideSpecificationsTable 7-315.0-inch, XGA, TFT DisplayDimensionsHeightWidthDiagonal30.0 cm22.9 cm38.1 cm11.8 in9.0 in15.0

SpecificationsMaintenance and Service Guide 7–5Table 7-4Hard Drives80-GB* 60-GB* 40-GB* 30-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm99

7–6 Maintenance and Service GuideSpecificationsTable 7-5Primary 6-cell, Li-Ion Battery PackDimensionsHeightWidthDepthWeight2.00 cm9.40 cm13.40 cm0.34

SpecificationsMaintenance and Service Guide 7–7Table 7-6DVD-ROM DriveApplicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)CD-ROM (Mode 1 and 2)CD Dig

7–8 Maintenance and Service GuideSpecificationsTable 7-7DVD/CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18

SpecificationsMaintenance and Service Guide 7–9Disc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD media DVD mediaRandomFull stroke<

7–10 Maintenance and Service GuideSpecificationsTable 7-8DVD±RW and CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10

SpecificationsMaintenance and Service Guide 7–11Disc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD DVDRandomFull stroke< 175 ms<

7–12 Maintenance and Service GuideSpecificationsTable 7-9CD-ROM DriveApplicable disc CD-ROM (Mode 1 and 2)CD Digital AudioCD-XA ready (Mode 2, Form 1

SpecificationsMaintenance and Service Guide 7–13Track pitch 1.6 µmAccess time CD media DVD mediaRandomFull stroke< 110 ms< 220 ms< 125 ms<

Product DescriptionMaintenance and Service Guide 1–13Table 1-4Rear Panel ComponentsItem Component Function1 Security cable slot Attaches an optional s

7–14 Maintenance and Service GuideSpecificationsTable 7-10System DMAHardware DMA System FunctionDMA0 Not applicableDMA1* Not applicableDMA2* Not appli

SpecificationsMaintenance and Service Guide 7–15Table 7-11System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or

7–16 Maintenance and Service GuideSpecificationsIRQ11 USB EHCI controller—24CDUSB UHCI controller—24C4USB UHCI controller—24C7Pro/Wireless 2200BGTI OH

SpecificationsMaintenance and Service Guide 7–17Table 7-12System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA

7–18 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

SpecificationsMaintenance and Service Guide 7–19I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

7–20 Maintenance and Service GuideSpecificationsTable 7-13System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1Audio-Out (Headphone)Pin Signal Pin Signal1 Audio out, left channel 3 Ground2 Audi

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4S-Video-OutPin Signal Pin Signal1 S-VHS color (C) signal 5 TV-CD2 Composite video s

1–14 Maintenance and Service GuideProduct DescriptionThe standard keyboard components of the notebook are shown below and described in Table 1-5.Stand

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-5External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-6RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-7RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper

B–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le

Power Cord Set RequirementsMaintenance and Service Guide B–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry Accredited Age

B–4 Maintenance and Service GuidePower Cord Set RequirementsThe Netherlands KEMA 1Norway NEMKO 1Sweden SEMKO 1Switzerland SEV 1United Kingdom BSI 1Uni

Maintenance and Service Guide C–1C Screw ListingThis appendix provides specification and reference information for the screws and screw locks used in

C–2 Maintenance and Service GuideScrew ListingPhillips PM2.5×6.0 Screw LocationsTable C-1Phillips PM2.5×6.0 ScrewColor Qty. Length ThreadHead WidthBla

Screw ListingMaintenance and Service Guide C–3Phillips PM3.0×5.0 Screw LocationsTable C-2Phillips PM3.0×5.0 ScrewColor Qty. Length ThreadHead WidthBla

Product DescriptionMaintenance and Service Guide 1–154 Windows logo key Displays the Microsoft Windows Start menu.5Windows applications keyDisplays a

C–4 Maintenance and Service GuideScrew ListingPhillips PM1.5×3.0 Screw LocationTable C-3Phillips PM1.5×3.0 ScrewColor Qty. Length ThreadHead WidthSilv

Screw ListingMaintenance and Service Guide C–5Torx T8M2.5×9.0 Screw LocationsTable C-4Torx T8M2.5×9.0 ScrewColor Qty. Length ThreadHead WidthBlack 20

C–6 Maintenance and Service GuideScrew ListingTorx T8M2.5×9.0 Screw LocationsTable C-4Torx T8M2.5×9.0 Screw (Continued)Color Qty. Length ThreadHead Wi

Screw ListingMaintenance and Service Guide C–7Torx T8M2.5×4.0 Screw LocationsTable C-5Torx T8M2.5×4.0 ScrewColor Qty. Length ThreadHead WidthBlack 11

C–8 Maintenance and Service GuideScrew ListingTorx T8M2.5×4.0 Screw LocationTable C-5Torx T8M2.5×4.0 Screw (Continued)Color Qty. Length ThreadHead Wid

Screw ListingMaintenance and Service Guide C–9Torx T8M2.5×4.0 Screw LocationsTable C-5Torx T8M2.5×4.0 Screw (Continued)Color Qty. Length ThreadHead Wi

C–10 Maintenance and Service GuideScrew ListingTorx T8M2.5×4.0 Screw LocationTable C-5Torx T8M2.5×4.0 Screw (Continued)Color Qty. Length ThreadHead Wi

Screw ListingMaintenance and Service Guide C–11Torx T8M2.5×4.0 Screw LocationsTable C-5Torx T8M2.5×4.0 Screw (Continued)Color Qty. Length ThreadHead W

C–12 Maintenance and Service GuideScrew ListingTorx T8M2.5×7.0 Screw LocationsTable C-6Torx T8M2.5×7.0 ScrewColor Qty. Length ThreadHead WidthBlack 13

Screw ListingMaintenance and Service Guide C–13Torx T8M2.5×7.0 Screw LocationsTable C-6Torx T8M2.5×7.0 Screw (Continued)Color Qty. Length ThreadHead W

© Copyright 2005 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. AMD, Sempron,

1–16 Maintenance and Service GuideProduct DescriptionThe notebook top components are shown below and described in Table 1-6.Top ComponentsTable 1-6Top

C–14 Maintenance and Service GuideScrew ListingTorx T8M2.5×7.0 Screw LocationsTable C-6Torx T8M2.5×7.0 Screw (Continued)Color Qty. Length ThreadHead W

Screw ListingMaintenance and Service Guide C–15Hex HM3.0×10.0 Screw LocationsTable C-7Hex HM3.0×10.0 Screw LockColor Qty. Length ThreadHead WidthSilve

C–16 Maintenance and Service GuideScrew ListingPhillips PM1.5×4.0 Screw LocationsTable C-8Phillips PM1.5×4.0 ScrewColor Qty. Length ThreadHead WidthSi

Maintenance and Service Guide D–1DDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

D–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse

Display Component RecyclingMaintenance and Service Guide D–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers

D–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge

Display Component RecyclingMaintenance and Service Guide D–54. Disconnect all display panel cables 1 from the display inverter and remove the inverter

D–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all screws 1 that secure the display panel assembly to the display enclosure.6.

Display Component RecyclingMaintenance and Service Guide D–77. Turn the display panel assembly upside down.8. Remove all screws that secure the displa

Product DescriptionMaintenance and Service Guide 1–173 Info Center button (HP Compaq nx6125 models only)Launches Info Center, which enables you to qui

D–8 Maintenance and Service GuideDisplay Component Recycling9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to

Display Component RecyclingMaintenance and Service Guide D–911. Remove the screws 1 that secure the backlight cover to the display panel.12. Lift the

D–10 Maintenance and Service GuideDisplay Component Recycling14. Turn the display panel right-side up.15. Remove the backlight cables 1 from the clip

Display Component RecyclingMaintenance and Service Guide D–1116. Turn the display panel upside down.17. Remove the backlight frame from the display pa

D–12 Maintenance and Service GuideDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Display Component RecyclingMaintenance and Service Guide D–1319. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure

D–14 Maintenance and Service GuideDisplay Component Recycling23. Remove the LCD panel.Removing the LCD Panel

Maintenance and Service Guide Index–1Index1394 port 1–116-in-1 Digital Media Slot 1–76-in-1 Digital Media Slot light 1–7AAC adapter, spare part number

Index–2 Maintenance and Service GuideIndexCcables, service considerations 5–2caps lock key 1–14caps lock light 1–17category, identifying computer 3–2C

IndexMaintenance and Service Guide Index–3downloading software 3–3drivers, reinstalling or repairing 3–14drives, preventing damage 5–3DVD/CD-RW Combo

1–18 Maintenance and Service GuideProduct DescriptionThe notebook TouchPad components are shown below and described in Table 1-7.TouchPad Components

Index–4 Maintenance and Service GuideIndexfront components 1–6function keys 1–14Ggrounding equipment and methods 5–7Hhard driveOS loading problems 2–1

IndexMaintenance and Service Guide Index–5microphone, spare part number 4–3, 4–20Mini PCI communications cardremoval 6–34spare part numbers 4–9, 4–18,

Index–6 Maintenance and Service GuideIndexpower button boardremoval 6–20spare part number 4–3, 4–23, 6–20power connector 1–13power cordset requirement

IndexMaintenance and Service Guide Index–7support CD 3–3System Restore 3–8updates 3–3updating 3–1speakerlocations 1–7removal 6–48spare part number 4–9

Index–8 Maintenance and Service GuideIndexnonfunctioning device 2–16, 2–25OS loading 2–17overview 2–1pointing device 2–27power 2–10video 2–14UUniversa

Product DescriptionMaintenance and Service Guide 1–19Table 1-7TouchPad ComponentsItem Component Function1 TouchPad Moves the pointer and selects or ac

1–20 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the notebook are shown below and described in Table 1-8.

Product DescriptionMaintenance and Service Guide 1–215 Memory module compartmentContains the memory module slots.6 Hard drive bay Holds the hard drive

1–22 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the noteb

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

2–2 Maintenance and Service GuideTroubleshootingAccessing Computer SetupThe information and settings in Computer Setup are accessed from the File, Sec

TroubleshootingMaintenance and Service Guide 2–34. To confirm the restoration, press f10.5. Select File > Save changes and exit, and then follow th

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisAdministrator password Enter, c

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Tools MenuTable 2-3Tools MenuSelect To Do ThisHDD Self Test options Run a quick or

2–6 Maintenance and Service GuideTroubleshootingSelecting from the Advanced MenuTable 2-4Advanced MenuSelect To Do ThisLanguage (or press f2) Change t

TroubleshootingMaintenance and Service Guide 2–72.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts OverviewFlowchart Description2.1 “Fl

2–8 Maintenance and Service GuideTroubleshootingFlowchart Description2.14 “Flowchart 2.14—No OS Loading, Optical Drive”2.15 “Flowchart 2.15—No Audio,

TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?I

2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reset the power cables in the docking device and at the AC outlet.2.

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin note

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

iv Maintenance and Service GuideContents5.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 5–65.7 Grounding Equipment and Method

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device(if applicable)YNReset power cord in docking device andpow

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.15—No Audio, Part 1No audio.NNotebook indocking device(if applicable)?Internalaudio?Audio

Maintenance and Service Guide 1–11Product DescriptionThe HP Compaq nx6115 and nx6125 Notebook PCs offer advanced modularity, AMD Turion™ 64 mobile tec

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe notebookand open.No networkor

Maintenance and Service Guide 3–13Software Update andRecovery3.1 Software UpdatesTo stay current with the newest technology and maintain optimal perfo

3–2 Maintenance and Service GuideSoftware Update and RecoveryAccessing Computer InformationBefore you access the updates for your computer, collect th

Software Update and RecoveryMaintenance and Service Guide 3–3Obtaining the Support Software CDThe Support Software CD provides HP software updates and

3–4 Maintenance and Service GuideSoftware Update and RecoveryTo download a ROM update:1. Access the page on the HP Web site that provides software for

Software Update and RecoveryMaintenance and Service Guide 3–5ROM installation procedures vary. Follow any instructions that are displayed on the scree

1–2 Maintenance and Service GuideProduct Description1.1 Features The following processors are available, varying by notebook model:❏ AMD Turion 64 ML

3–6 Maintenance and Service GuideSoftware Update and Recovery2. Follow the instructions on the screen to find the software you want to update.3. At th

Software Update and RecoveryMaintenance and Service Guide 3–7Safeguarding Your DataSoftware or devices added to the computer can cause your system to

3–8 Maintenance and Service GuideSoftware Update and RecoveryUsing System Restore PointsSystem Restore is an operating system feature that allows you

Software Update and RecoveryMaintenance and Service Guide 3–9Restoring to a Restore PointTo restore the computer to a previous date and time when it w

3–10 Maintenance and Service GuideSoftware Update and RecoveryReinstalling Applications from the Hard DriveTo reinstall a preloaded application or uti

Software Update and RecoveryMaintenance and Service Guide 3–111. Connect the computer to external power through the AC adapter and turn on the compute

3–12 Maintenance and Service GuideSoftware Update and RecoveryReinstalling the Operating SystemÄCAUTION: To protect your personal data and the softwar

Software Update and RecoveryMaintenance and Service Guide 3–134. Press the power/standby button again to turn on the computer.5. When prompted, press

3–14 Maintenance and Service GuideSoftware Update and RecoveryReinstalling Device Drivers and Other SoftwareAfter the operating system installation pr

Maintenance and Service Guide 4–14Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Product DescriptionMaintenance and Service Guide 1–3 Full-size Windows keyboard with embedded numeric keypad TouchPad pointing device, including a d

4–2 Maintenance and Service GuideIllustrated Parts Catalog4.2 Notebook Major ComponentsNotebook Major Components

Illustrated Parts CatalogMaintenance and Service Guide 4–3Table 4-1Spare Parts: Notebook Major ComponentsItem DescriptionSpare Part Number1 Display as

4–4 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Illustrated Parts CatalogMaintenance and Service Guide 4–5Table 4-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

4–6 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Illustrated Parts CatalogMaintenance and Service Guide 4–7Table 4-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

4–8 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Illustrated Parts CatalogMaintenance and Service Guide 4–9Table 4-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

4–10 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Illustrated Parts CatalogMaintenance and Service Guide 4–11Table 4-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Numbe

1–4 Maintenance and Service GuideProduct Description Support for the following optical drives:❏ DVD±RW and CD-RW Combo Drive❏ DVD/CD-RW Combo Drive❏

4–12 Maintenance and Service GuideIllustrated Parts Catalog4.3 Miscellaneous Plastics KitTable 4-2Miscellaneous Plastics KitSpare Part Number 393593-0

Illustrated Parts CatalogMaintenance and Service Guide 4–134.4 Miscellaneous Cable KitTable 4-3Miscellaneous Cable KitSpare Part Number 393594-001Item

4–14 Maintenance and Service GuideIllustrated Parts Catalog4.5 Mass Storage Devices

Illustrated Parts CatalogMaintenance and Service Guide 4–15Table 4-4Mass Storage DevicesSpare Part Number InformationItem DescriptionSpare Part Number

4–16 Maintenance and Service GuideIllustrated Parts Catalog4.6 Miscellaneous (Not Illustrated)Table 4-5Miscellaneous (Not Illustrated)Spare Part Infor

Illustrated Parts CatalogMaintenance and Service Guide 4–17Power cordsFor use in:Australia and New Zealand 350188-011Belgium, Europe, Finland, France,

4–18 Maintenance and Service GuideIllustrated Parts Catalog4.7 Sequential Part Number ListingTable 4-6Sequential Part Number ListingSpare Part Number

Illustrated Parts CatalogMaintenance and Service Guide 4–19377407-291 802.11a/b/g WLAN mini PCI communications card for use in Japan385894-001 6-cell,

4–20 Maintenance and Service GuideIllustrated Parts Catalog393548-001 5400-rpm, 80-GB hard drive (includes frame and connector)393549-001 6-cell, 4.4-

Illustrated Parts CatalogMaintenance and Service Guide 4–21393567-001 Heat sink (includes thermal paste)393568-001 Keyboard for use in the United Stat

Product DescriptionMaintenance and Service Guide 1–53. Wait approximately 5 minutes.4. Replace the RTC battery and reassemble the notebook.5. Connect

4–22 Maintenance and Service GuideIllustrated Parts Catalog393568-221 Keyboard for use in Czech Republic393568-231 Keyboard for use in Slovakia393568-

Illustrated Parts CatalogMaintenance and Service Guide 4–23393577-001 AMD Turion 64 ML-34 1.8-GHz processor (includes thermal paste)393578-001 AMD Tur

4–24 Maintenance and Service GuideIllustrated Parts Catalog393590-001 PC Card assembly without Smart Card reader, for use on HP Compaq nx6125 models39

Maintenance and Service Guide 5–15Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

5–2 Maintenance and Service GuideRemoval and Replacement Preliminaries5.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 5–35.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

5–4 Maintenance and Service GuideRemoval and Replacement Preliminaries5.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Removal and Replacement PreliminariesMaintenance and Service Guide 5–55.5 Packaging and Transporting PrecautionsUse the following grounding precaution

5–6 Maintenance and Service GuideRemoval and Replacement Preliminaries5.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Removal and Replacement PreliminariesMaintenance and Service Guide 5–75.7 Grounding Equipment and MethodsGrounding equipment must include either a wri