Maintenance and Service GuideHP Compaq nx6325 Notebook PCHP Compaq nx6315 Notebook PCDocument Part Number: 417967-001June 2006This guide is a troubles
1–4 Maintenance and Service GuideProduct Description1.2 Resetting the ComputerIf the computer you are servicing has an unknown password, follow the st
5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.5 Computer FeetThe computer feet are adhesive-backed rubber pads. The feet are i
Removal and Replacement ProceduresMaintenance and Service Guide 5–115.6 Bluetooth Module1. Prepare the computer for disassembly (refer to Section 5.3)
5–12 Maintenance and Service GuideRemoval and Replacement Procedures5.7 External Memory Module1. Prepare the computer for disassembly (refer to Sectio
Removal and Replacement ProceduresMaintenance and Service Guide 5–136. Spread the retaining tabs 1 on each side of the memory module socket to release
5–14 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Optical Drive1. Prepare the computer for disassembly (Section 5.3).2. Position
Removal and Replacement ProceduresMaintenance and Service Guide 5–156. If it is necessary to replace the optical drive bracket, remove the two Phillip
5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.9 Keyboard1. Prepare the computer for disassembly (Section 5.3).2. Remove the me
Removal and Replacement ProceduresMaintenance and Service Guide 5–173. Remove the two Torx8 T8M2.0×9.0 screws that secure the keyboard to the computer
5–18 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer display-side up with the front toward you.5. Open the compute
Removal and Replacement ProceduresMaintenance and Service Guide 5–198. Release the ZIF connector 1 to which the pointing stick cable is attached and d
Product DescriptionMaintenance and Service Guide 1–51.3 Power ManagementThe computer comes with power management features that extend battery operatin
5–20 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Fan1. Prepare the computer for disassembly (Section 5.3).2. Release the keybo
Removal and Replacement ProceduresMaintenance and Service Guide 5–215.11 Heat Sink1. Prepare the computer for disassembly (Section 5.3).2. Release the
5–22 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the four Phillips PM2.0×6.0 screws 1 that secure the heat sink to the co
Removal and Replacement ProceduresMaintenance and Service Guide 5–23✎The thermal paste and thermal pads should be thoroughly cleaned from the surfaces
5–24 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Processor1. Prepare the computer for disassembly (Section 5.3).2. Release the
Removal and Replacement ProceduresMaintenance and Service Guide 5–255. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half tu
5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.13 RTC Battery✎The RTC battery is included in the Plastics Kit, spare part numbe
Removal and Replacement ProceduresMaintenance and Service Guide 5–275.14 Mini Card WLAN Module1. Prepare the computer for disassembly (Section 5.3).2.
5–28 Maintenance and Service GuideRemoval and Replacement Procedures4. Make note of which antenna cable is attached to which antenna clip on the Mini
Removal and Replacement ProceduresMaintenance and Service Guide 5–295.15 Internal Memory Module1. Prepare the computer for disassembly (Section 5.3).2
1–6 Maintenance and Service GuideProduct Description1.4 External ComponentsThe external components on the front of the computer are shown below and de
5–30 Maintenance and Service GuideRemoval and Replacement Procedures3. Spread the retaining tabs 1 on each side of the memory module socket to release
Removal and Replacement ProceduresMaintenance and Service Guide 5–315.16 Switch Cover✎Both switch cover spare part kits include an LED board and LED b
5–32 Maintenance and Service GuideRemoval and Replacement Procedures5. Turn the computer display-side up with front toward you.6. Open the computer as
Removal and Replacement ProceduresMaintenance and Service Guide 5–335.17 Display Assembly1. Prepare the computer for disassembly (Section 5.3).2. Remo
5–34 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the four Torx8 T82.5×9.0 screws that secure the display assembly to the
Removal and Replacement ProceduresMaintenance and Service Guide 5–356. Turn the computer display-side up with the front toward you.7. Open the compute
5–36 Maintenance and Service GuideRemoval and Replacement Procedures5.18 Top Cover1. Prepare the computer for disassembly (Section 5.3), and then remo
Removal and Replacement ProceduresMaintenance and Service Guide 5–373. Remove the thirteen Torx8 T8M2.5×9.0 screws that secure the top cover to the co
5–38 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer right-side up with the front toward you.5. Disconnect the fol
Removal and Replacement ProceduresMaintenance and Service Guide 5–397. Lift up the rear edge of the top cover 1 until it disengages from the base encl
Product DescriptionMaintenance and Service Guide 1–74 Battery light Amber: A battery is charging. Green: A battery is close to full charge capacity
5–40 Maintenance and Service GuideRemoval and Replacement Procedures5.19 Speaker1. Prepare the computer for disassembly (Section 5.3), and then remove
Removal and Replacement ProceduresMaintenance and Service Guide 5–412. Disconnect the speaker cable 1 from the system board.3. Remove the speaker 2.Re
5–42 Maintenance and Service GuideRemoval and Replacement Procedures5.20 Microphone✎The microphone is included in the Cable Kit, spare part number 430
Removal and Replacement ProceduresMaintenance and Service Guide 5–432. Disconnect the microphone cable 1 from the system board and remove the micropho
5–44 Maintenance and Service GuideRemoval and Replacement Procedures5.21 Modem Module1. Prepare the computer for disassembly (Section 5.3), and then r
Removal and Replacement ProceduresMaintenance and Service Guide 5–452. Remove the two Phillips PM2.5×4.0 screws 1 that secure the modem module to the
5–46 Maintenance and Service GuideRemoval and Replacement Procedures5.22 USB/Audio Board1. Prepare the computer for disassembly (Section 5.3), and the
Removal and Replacement ProceduresMaintenance and Service Guide 5–472. Position the computer with the rear panel toward you.3. Release the ZIF connect
5–48 Maintenance and Service GuideRemoval and Replacement Procedures5.23 System Board✎When replacing the system board, be sure that the following comp
Removal and Replacement ProceduresMaintenance and Service Guide 5–49d. Switch cover (Section 5.16)e. Display assembly (Section 5.17)f. Top cover (Sect
1–8 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the computer are shown below and described in Table 1
5–50 Maintenance and Service GuideRemoval and Replacement Procedures3. Use the optical drive connector 1 to lift the right side of the system board 2
Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1ComputerDimensions Metric U.S.H
6–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%10% to 90%5% to 95%Maximum alt
SpecificationsMaintenance and Service Guide 6–3Table 6-215.0-inch, SXGA+WVA, TFT DisplayDimensionsHeightWidthDiagonal30.0 cm22.9 cm38.1 cm11.8 in9.0 i
6–4 Maintenance and Service GuideSpecificationsTable 6-315.0-inch, XGA, TFT DisplayDimensionsHeightWidthDiagonal30.0 cm22.9 cm38.1 cm11.8 in9.0 in15.0
SpecificationsMaintenance and Service Guide 6–5Table 6-4Hard Drives100-GB* 80-GB* 60-GB* 40-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm99
6–6 Maintenance and Service GuideSpecificationsTable 6-5Primary 6-cell, Li-Ion BatteryDimensionsHeightWidthDepthWeight2.00 cm9.40 cm13.40 cm0.34 kg0.7
SpecificationsMaintenance and Service Guide 6–7Table 6-6DVD/CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18
6–8 Maintenance and Service GuideSpecificationsDisc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD media DVD mediaRandomFull stroke<
SpecificationsMaintenance and Service Guide 6–9Table 6-7DVD±RW and CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10,
Product DescriptionMaintenance and Service Guide 1–9Table 1-2Right-Side ComponentsItem Component Function1 USB port(HP Compaq nx6325 models only)Conne
6–10 Maintenance and Service GuideSpecificationsDisc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD DVDRandomFull stroke< 175 ms<
SpecificationsMaintenance and Service Guide 6–11Table 6-8CD-ROM DriveApplicable disc CD-ROM (Mode 1 and 2)CD Digital AudioCD-XA ready (Mode 2, Form 1
6–12 Maintenance and Service GuideSpecificationsTable 6-9System DMAHardware DMA System FunctionDMA0 Not applicableDMA1* Not applicableDMA2* Not applic
SpecificationsMaintenance and Service Guide 6–13Table 6-10System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or
6–14 Maintenance and Service GuideSpecificationsIRQ11 USB EHCI controller—24CDUSB UHCI controller—24C4USB UHCI controller—24C7Pro/Wireless 2200BGTI OH
SpecificationsMaintenance and Service Guide 6–15Table 6-11System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA
6–16 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.
SpecificationsMaintenance and Service Guide 6–17I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -
6–18 Maintenance and Service GuideSpecificationsTable 6-12System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128
Maintenance and Service Guide A–1A Screw ListingThis appendix provides specification and reference information for the screws and screw locks used in
1–10 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the computer are shown below and described in Table 1
A–2 Maintenance and Service GuideScrew ListingPhillips PM2.0×5.0 Screw LocationsTable A-1Phillips PM2.0×5.0 ScrewColor Qty. Length ThreadHead WidthBla
Screw ListingMaintenance and Service Guide A–3Phillips PM2.5×13.0 Spring-Loaded Hard Drive Retention Screw Screw LocationTable A-2Phillips PM2.5×13.0
A–4 Maintenance and Service GuideScrew ListingPhillips PM3.0×4.0 Screw LocationsTable A-3Phillips PM3.0×4.0 ScrewColor Qty. Length ThreadHead WidthSil
Screw ListingMaintenance and Service Guide A–5Torx8 T8M2.5×9.0 Screw LocationsTable A-4Torx8 T8M2.5×9.0 ScrewColor Qty. Length ThreadHead WidthBlack 2
A–6 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×9.0 Screw LocationsTable A-4Torx8 T8M2.5×9.0 Screw (Continued)Color Qty. Length ThreadHead
Screw ListingMaintenance and Service Guide A–7Torx8 T8M2.5×9.0 Screw LocationsTable A-4Torx8 T8M2.5×9.0 Screw (Continued)Color Qty. Length ThreadHead
A–8 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable A-5Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthSil
Screw ListingMaintenance and Service Guide A–9Phillips PM2.0×3.0 Screw LocationTable A-5Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length ThreadHe
A–10 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×2.0 Screw LocationsTable A-6Torx8 T8M2.5×2.0 ScrewColor Qty. Length ThreadHead WidthBlack
Screw ListingMaintenance and Service Guide A–11Phillips PM2.0×7.0 Screw LocationsTable A-7Phillips PM2.0×7.0 ScrewColor Qty. Length ThreadHead WidthSi
Product DescriptionMaintenance and Service Guide 1–114 USB ports (2) Connect optional USB devices.5Audio-out (headphone) jackProduces system stereo so
A–12 Maintenance and Service GuideScrew ListingPhillips PM2.0×7.0 Screw LocationsTable A-7Phillips PM2.0×7.0 Screw (Continued)Color Qty. Length Thread
Screw ListingMaintenance and Service Guide A–13Phillips PM2.5×4.0 Screw LocationsTable A-8Phillips PM2.5×4.0 ScrewColor Qty. Length ThreadHead WidthSi
A–14 Maintenance and Service GuideScrew ListingHex Socket HM5.0×9.0 Screw Lock LocationsTable A-9Hex Socket HM5.0×9.0 Screw LockColor Qty. Length Thre
Maintenance and Service Guide B–1BBackup and RecoveryBackupHP Backup and Recovery Manager provides several ways to back up the system and to recover o
B–2 Maintenance and Service GuideBackup and RecoveryBacking Up the SystemUsing HP Backup and Restore Manager, you can Back up specific files and fold
Backup and RecoveryMaintenance and Service Guide B–3Backing Up the Entire Hard DriveWhen you perform a complete backup of the hard drive, you are savi
B–4 Maintenance and Service GuideBackup and RecoveryBacking Up Modifications Made to the SystemWhen you back up modifications since your last backup,
Backup and RecoveryMaintenance and Service Guide B–5Scheduling BackupsTo schedule backups:1. Select Start > All Programs > HP Backup & Recov
B–6 Maintenance and Service GuideBackup and RecoveryHP Backup and Recovery Manager allows you to Create recovery discs (highly recommended). The reco
Backup and RecoveryMaintenance and Service Guide B–7Before creating recovery discs: Obtain high-quality CD-R, DVD-R, or DVD+R media, purchased separa
1–12 Maintenance and Service GuideProduct DescriptionThe external components on the rear panel of the computer are shown below and described in Table
B–8 Maintenance and Service GuideBackup and RecoveryPerforming a Recovery from the Hard DriveThere are 2 ways to initiate a recovery from the hard dri
Maintenance and Service Guide C–1CDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h
C–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse
Display Component RecyclingMaintenance and Service Guide C–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers
C–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge
Display Component RecyclingMaintenance and Service Guide C–54. Disconnect all display panel cables 1 from the display inverter and remove the inverter
C–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all screws 1 that secure the display panel assembly to the display enclosure.6.
Display Component RecyclingMaintenance and Service Guide C–77. Turn the display panel assembly upside down.8. Remove all screws that secure the displa
C–8 Maintenance and Service GuideDisplay Component Recycling9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to
Display Component RecyclingMaintenance and Service Guide C–911. Remove the screws 1 that secure the backlight cover to the display panel.12. Lift the
Product DescriptionMaintenance and Service Guide 1–13Table 1-4Rear Panel ComponentsItem Component Function1 Security cable slot Attaches an optional s
C–10 Maintenance and Service GuideDisplay Component Recycling14. Turn the display panel right-side up.15. Remove the backlight cables 1 from the clip
Display Component RecyclingMaintenance and Service Guide C–1116. Turn the display panel upside down.17. Remove the backlight frame from the display pa
C–12 Maintenance and Service GuideDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h
Display Component RecyclingMaintenance and Service Guide C–1319. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure
C–14 Maintenance and Service GuideDisplay Component Recycling23. Remove the LCD panel.Removing the LCD Panel24. Recycle the LCD panel and backlight.
Maintenance and Service Guide D–1DConnector Pin AssignmentsTable D-1Audio-Out (Headphone)Pin Signal Pin Signal1 Audio out, left channel 3 Ground2 Audi
D–2 Maintenance and Service GuideConnector Pin AssignmentsTable D-2Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal
Connector Pin AssignmentsMaintenance and Service Guide D–3Table D-4S-Video-OutPin Signal Pin Signal1 S-VHS color (C) signal 5 TV-CD2 Composite video s
D–4 Maintenance and Service GuideConnector Pin AssignmentsTable D-5External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3
Connector Pin AssignmentsMaintenance and Service Guide D–5Table D-6RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused
© Copyright 2006 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. AMD, Sempron,
1–14 Maintenance and Service GuideProduct DescriptionThe standard keyboard components of the computer are shown below and described in Table 1-5.Stand
D–6 Maintenance and Service GuideConnector Pin AssignmentsTable D-7RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3
Maintenance and Service Guide E–1EPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper
E–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le
Power Cord Set RequirementsMaintenance and Service Guide E–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region Accredi
E–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KEMA 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO
Maintenance and Service Guide Index–1Index1394 port 1–9AAC adapter, spare part number 3–15, 3–19accessory battery connector 1–21arrow keys 1–15audio t
Index–2 Maintenance and Service GuideIndexcomponentsbottom 1–20front 1–6keyboard 1–12, 1–14left-side 1–10rear 1–10right-side 1–8top 1–16, 1–18computer
IndexMaintenance and Service Guide Index–3removal 5–14spare part numbers 3–11, 3–14, 3–15, 3–19, 3–21, 5–14specifications 6–9DVD-ROM driveOS loading p
Index–4 Maintenance and Service GuideIndexremoval 5–6spare part numbers 3–11, 3–14, 3–20, 5–6specifications 6–5hard drive bay 1–21hard drive coverillu
IndexMaintenance and Service Guide Index–5modem moduleremoval 5–44spare part number 3–7, 3–21, 5–44troubleshooting 2–30modem module cableillustrated 3
Product DescriptionMaintenance and Service Guide 1–15Table 1-5Standard Keyboard ComponentsItem Component Function1 f1 to f12 keys (12) Execute frequen
Index–6 Maintenance and Service GuideIndexRJ-11 jacklocation 1–9pin assignments D–5RJ-45 jacklocation 1–10pin assignments D–6RTC batteryillustrated 3–
IndexMaintenance and Service Guide Index–7TouchPad buttons 1–19TouchPad cable, disconnection 5–38TouchPad scroll zone 1–19TouchPad, location 1–19trans
1–16 Maintenance and Service GuideProduct DescriptionThe computer top components are shown below and described in Table 1-6.Top Components, Part 1Tabl
Product DescriptionMaintenance and Service Guide 1–173 Info Center button (HP Compaq nx6325 models only)Launches Info Center, which enables you to ope
1–18 Maintenance and Service GuideProduct DescriptionThe computer top components are continued below and described in Table 1-7.Top Components, Part 2
Product DescriptionMaintenance and Service Guide 1–19Table 1-7Top Components, Part 2Item Component Function1 TouchPad Moves the pointer and selects or
1–20 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the computer are shown below and described in Table 1-8.
Product DescriptionMaintenance and Service Guide 1–214 Exhaust vents Enable airflow to cool internal components.ÄTo prevent overheating, do not obstru
1–22 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the compu
Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting
Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21
2–2 Maintenance and Service GuideTroubleshooting1. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the “F10
TroubleshootingMaintenance and Service Guide 2–3Computer Setup DefaultsTo return all settings in Computer Setup to the values that were set at the fac
2–4 Maintenance and Service GuideTroubleshootingComputer Setup MenusThe menu tables in this section provide an overview of Computer Setup options.✎Som
TroubleshootingMaintenance and Service Guide 2–5Table 2-2Security MenuSelect To Do ThisSetup password Enter, change, or delete a setup password.Power-
2–6 Maintenance and Service GuideTroubleshootingTable 2-2Security Menu (Continued)Select To Do ThisSystem IDs Enter user-defined computer asset and ow
TroubleshootingMaintenance and Service Guide 2–7Table 2-4System Configuration MenuSelect To Do ThisLanguage (or press f2). Change the Computer Setup l
2–8 Maintenance and Service GuideTroubleshootingDevice configurations Swap the functions of the fn key and left ctrl key. Enable/disable multiple s
TroubleshootingMaintenance and Service Guide 2–9Device configurations (Continued) Enable/disable SATA Native Support. Enable/disable Dual Core CPU.
2–10 Maintenance and Service GuideTroubleshooting2.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts OverviewFlowchart Description2.1 “F
TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?
iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Com
2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reset the power cables in the docking device and at the AC outlet.2.
TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris
2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin comp
TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents
2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a
TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon
2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device(if applicable)YNReset power cord in docking device andpow
TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No
2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS
TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C
ContentsMaintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.
TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri
2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC
TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.15—No Audio, Part 1No audio.NComputer indocking device(if applicable)?Internalaudio?Audio
2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers
TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic
2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace
TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice
2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe computerand open.No networkor
Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers
vi Maintenance and Service GuideContents6 SpecificationsA Screw ListingB Backup and RecoveryC Display Component RecyclingD Connector Pin AssignmentsE
3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer Major ComponentsComputer Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer Major ComponentsItem DescriptionSpare Part Number1 Display as
3–4 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number
3–6 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number
3–8 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number
3–10 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe
Maintenance and Service Guide 1–11Product DescriptionThe HP Compaq nx6325 Notebook PC and HP Compaq nx6315 Notebook PC offer advanced modularity, AMD
3–12 Maintenance and Service GuideIllustrated Parts Catalog3.3 Plastics KitTable 3-2Plastics KitSpare Part Number InformationItem DescriptionSpare Par
Illustrated Parts CatalogMaintenance and Service Guide 3–133.4 Cable KitTable 3-3Cable KitSpare Part Number InformationItem DescriptionSpare Part Numb
3–14 Maintenance and Service GuideIllustrated Parts Catalog3.5 Mass Storage DevicesTable 3-4Mass Storage DevicesSpare Part Number InformationItem Desc
Illustrated Parts CatalogMaintenance and Service Guide 3–153.6 Miscellaneous (Not Illustrated)Table 3-5Miscellaneous (Not Illustrated)Spare Part Infor
3–16 Maintenance and Service GuideIllustrated Parts CatalogPower cordsFor use in:Australia 246959-011Belgium, Europe, Finland, Germany, Greece, the Ne
Illustrated Parts CatalogMaintenance and Service Guide 3–17Screw Kit (includes the following screws; refer toAppendix A, “Screw Listing,” for more inf
3–18 Maintenance and Service GuideIllustrated Parts Catalog3.7 Sequential Part Number ListingTable 3-6Sequential Part Number ListingSpare Part Number
Illustrated Parts CatalogMaintenance and Service Guide 3–19375557-001 DVD±RW and CD-RW Double Layer Combo Drive (for use in External MultiBay II and H
3–20 Maintenance and Service GuideIllustrated Parts Catalog413705-001 Screw Kit413706-001 Thermal Grease Kit413850-001 5400-rpm, 40-GB hard drive (inc
Illustrated Parts CatalogMaintenance and Service Guide 3–21430872-001 Mobile AMD Sempron 3500+ (1.80-GHz) processor430873-001 AMD Turion TL-60 (1.60-G
1–2 Maintenance and Service GuideProduct Description1.1 Features The following processors are available, varying by computer model:❏ AMD Turion 64 ML
3–22 Maintenance and Service GuideIllustrated Parts Catalog432160-001 Plastics Kit416039-001 Keyboard for use with models with TouchPad and fingerprin
Illustrated Parts CatalogMaintenance and Service Guide 3–23416039-151 Keyboard for use with models with TouchPad and fingerprint reader in Greece41603
3–24 Maintenance and Service GuideIllustrated Parts Catalog416039-BA1 Keyboard for use with models with TouchPad and fingerprint reader in Slovenia416
Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl
4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati
Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components
4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e
Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution
4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio
Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri
Product DescriptionMaintenance and Service Guide 1–3 External 65-watt AC adapter with 3-wire power cord 6-cell Li-Ion battery Stereo speakers Volu
4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated
Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are as many as 50 sc
5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the computer serial number to HP when requesting informatio
Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t
5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Computer for DisassemblyBefore you begin any removal or installat
Removal and Replacement ProceduresMaintenance and Service Guide 5–54. Remove the battery by following these steps:a. Turn the computer upside down wit
5–6 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Hard Drive1. Prepare the computer for disassembly (refer to Section 5.3).2. Pos
Removal and Replacement ProceduresMaintenance and Service Guide 5–73. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the hard drive cover to t
5–8 Maintenance and Service GuideRemoval and Replacement Procedures6. Loosen the Phillips PM2.5×13.0 spring-loaded hard drive retention screw 1.7. Gra
Removal and Replacement ProceduresMaintenance and Service Guide 5–99. Remove the four Phillips PM3.0×4.0 hard drive frame screws 1 from each side of t
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