
P
RESARIO
N
OTEBOOK
M
AINTENANCE
AND
S
ERVICE
G
UIDE
1400 S
ERIES
T
ROUBLESHOOTING
1
Presario 1400 Series
Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340,
XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356
Troubleshooting
This section provides information for troubleshooting Compaq Presario 1400 Series Portable
Notebooks. To isolate problems while troubleshooting the Notebook, refer to the following
procedures:
1. Preliminary Steps
.
2. Power-On Self-Test (POST
).
3. Test the recommended actions described in the diagnostic tables if POST is unavailable or if
POST displays an error message.
When following the recommended actions in the Sections about the Power-On Self-Test (POST)
and
Diagnostic Error Codes
, perform the steps in the order listed. Rerun POST after each recommended
action until the problem is solved or no error messages occur. Once the problem is solved, do not
continue with any remaining recommended actions.
Note: If the problem is intermittent, check the Notebook several times to verify that the
problem is solved.
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