Compaq EVO NOTEBOOK N410C Especificaciones

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Maintenance and Service Guide
Compaq Evo Notebook N410c and
N400c Series
Document Part Number: 268629-001
July 2002
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts, troubleshooting notebook problems, and performing
notebook disassembly procedures.
Vista de pagina 0
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Indice de contenidos

Pagina 1 - Maintenance and Service Guide

bMaintenance and Service GuideCompaq Evo Notebook N410c and N400c SeriesDocument Part Number: 268629-001July 2002This guide is a troubleshooting refer

Pagina 2 - First Edition (July 2002)

Product DescriptionMaintenance and Service Guide 1–5N410c P 120 X2 30 0 C 25 2Asia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkEurope Internatio

Pagina 3 - Contents

Removal and Replacement ProceduresMaintenance and Service Guide 5–153. Remove the TM2.0 × 6.0 screw 1 that secures the memory expansion compartment co

Pagina 4 - 3 Illustrated Parts Catalog

5–16 Maintenance and Service GuideRemoval and Replacement Procedures5. Pull away the plastic retention clips on each side of the memory expansion boar

Pagina 5 - C Screw Listing

Removal and Replacement ProceduresMaintenance and Service Guide 5–17Follow these steps to remove a memory expansion board from the memory expansion sl

Pagina 6

5–18 Maintenance and Service GuideRemoval and Replacement Procedures5.7 Hard DriveÄCAUTION: To prevent damage to the notebook and hard drive and loss

Pagina 7 - 1.1 Models

Removal and Replacement ProceduresMaintenance and Service Guide 5–193. Remove the hard drive spacer 1 from the base enclosure (Figure 5-15).✎The hard

Pagina 8 - Table 1-2

5–20 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Mini PCI Communications Board1. Prepare the notebook for disassembly (Section

Pagina 9

Removal and Replacement ProceduresMaintenance and Service Guide 5–213. Disconnect the modem/NIC cable from the modem/NIC board 1 (Figure 5-16).4. Pull

Pagina 10 - (Continued)

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.9 KeyboardKeyboardSpare Part Number InformationKeyboard without pointing stick (

Pagina 11

Removal and Replacement ProceduresMaintenance and Service Guide 5–23Evo Notebook N400c models only—If you are removing a pointing stick keyboard, you

Pagina 12

5–24 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the notebook top side up with the front facing forward.5. Open the noteboo

Pagina 13

1–6 Maintenance and Service GuideProduct DescriptionN410c P 100 X2 20 0 C 25 OAsia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkEurope Internatio

Pagina 14 - Table 1-3

Removal and Replacement ProceduresMaintenance and Service Guide 5–258. Release the ZIF connector 1 to which the keyboard cable is attached and disconn

Pagina 15

5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Real Time Clock (RTC) Battery✎The RTC battery is included in the Miscellaneou

Pagina 16

Removal and Replacement ProceduresMaintenance and Service Guide 5–275.11 Switch Cover1. Prepare the notebook for disassembly (Section 5.3).2. Remove t

Pagina 17 - 1.2 Features

5–28 Maintenance and Service GuideRemoval and Replacement Procedures7. Turn the notebook top side up with the front facing forward.8. Open the noteboo

Pagina 18 - 1.2 Clearing a Password

Removal and Replacement ProceduresMaintenance and Service Guide 5–295.12 Display1. Prepare the notebook for disassembly (Section 5.3) and, in the orde

Pagina 19 - 1.3 Power Management

5–30 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the display signal 1 and backlight 2 cables from the system board (F

Pagina 20 - Front Panel Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–31✎When replacing the display, make sure the display cables are routed as indicated

Pagina 21 - Right Side Components

5–32 Maintenance and Service GuideRemoval and Replacement Procedures5.13 Modem Cable1. Prepare the notebook for disassembly (Section 5.3) and, in the

Pagina 22

Removal and Replacement ProceduresMaintenance and Service Guide 5–333. Remove the TM2.0 × 6.0 screw 1 that secures the right display support to the ba

Pagina 23 - Product Description

5–34 Maintenance and Service GuideRemoval and Replacement Procedures5. Position the notebook so the front faces you.✎Steps 6 through 11 apply only to

Pagina 24 - Left Side Components

Product DescriptionMaintenance and Service Guide 1–7N410c P 100 X2 20 0 C 25 2Asia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkEurope Internatio

Pagina 25 - Keyboard Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–3510. Disconnect the network interface card (NIC) passthrough cable 1 and NIC/switch

Pagina 26

5–36 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 12 through 16 apply only to Evo Notebook N400c models.12. Remove the RJ45/R

Pagina 27 - Table 1-8

Removal and Replacement ProceduresMaintenance and Service Guide 5–375.14 System Board1. Prepare the notebook for disassembly (Section 5.3) and, in the

Pagina 28

5–38 Maintenance and Service GuideRemoval and Replacement Procedures2. Lift the inside edge of the center display support and swing it toward the back

Pagina 29 - Figure 1-7. Bottom Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–394. Turn the base enclosure bottom side up with the rear panel facing forward.5. Re

Pagina 30 - Bottom Components

5–40 Maintenance and Service GuideRemoval and Replacement Procedures7. Turn the base enclosure top side up with the rear panel facing forward.8. Remov

Pagina 31 - Rear Panel Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–41✎Do not remove the screw 1 on the fan assembly or the four screws that secure the

Pagina 32 - 1.4 Design Overview

5–42 Maintenance and Service GuideRemoval and Replacement Procedures12. Disconnect the external battery terminal 1 and speaker cables 2 from the syste

Pagina 33 - Troubleshooting

Removal and Replacement ProceduresMaintenance and Service Guide 5–4313. Position the base enclosure so the front faces forward.14. Use the fan and hea

Pagina 34 - Using Computer Setup

5–44 Maintenance and Service GuideRemoval and Replacement Procedures16. Slide the system board to the left to remove it from the base enclosure (Figur

Pagina 35 - Selecting from the File Menu

1–8 Maintenance and Service GuideProduct DescriptionThe following Evo Notebook N410c models use config. code KVBZ and features: TouchPad pointing devi

Pagina 36 - Select To Do This

Removal and Replacement ProceduresMaintenance and Service Guide 5–45✎When installing the system board into the base enclosure, place the left edge of

Pagina 37 - Advanced Menu

5–46 Maintenance and Service GuideRemoval and Replacement ProceduresMake sure the speaker 1, external battery terminal 2 and 3, and NTSC module cables

Pagina 38

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1ComputerDimensionsHeightWidthDe

Pagina 39 - 2.2 Using Compaq Diagnostics

6–2 Maintenance and Service GuideSpecifications✎Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates

Pagina 40 - Test Information

SpecificationsMaintenance and Service Guide 6–3Table 6-212.1-inch XGA, TFT DisplayDimensionsHeightWidthDiagonal21.16 cm19.81 cm30.73 cm10.3 in7.8 in12

Pagina 41

6–4 Maintenance and Service GuideSpecificationsTable 6-312.1-inch SVGA, TFT DisplayDimensionsHeightWidthDiagonal21.16 cm19.81 cm30.73 cm10.3 in7.8 in1

Pagina 42 - Table 2-4

SpecificationsMaintenance and Service Guide 6–5Table 6-4Hard Drives40 GB 30 GB 20 GB 10 GBUser capacity per drive140.0 GB 30.0 GB 20.0 GB 10.0 GBDrive

Pagina 43

6–6 Maintenance and Service GuideSpecifications40 GB 30 GB 20 GB 20 GBPhysical configurationCylinders3HeadsSectors per track3Bytes per sector22,784429

Pagina 44

SpecificationsMaintenance and Service Guide 6–7Table 6-5Diskette DriveDiskette size 8.89 cm 3.5 inLight On systemHeight 1.27 cm .05 inBytes per sector

Pagina 45

6–8 Maintenance and Service GuideSpecificationsTable 6-6CD-ROM DriveApplicable disk CD-ROM (Mode 1, 2, and 3)CD-XA ready (Mode 2, Form 1 and 2)CD-I re

Pagina 46

Product DescriptionMaintenance and Service Guide 1–9Table 1-3Compaq Evo Notebook N400c ModelsThe following Evo Notebook N400c models use config. code

Pagina 47

SpecificationsMaintenance and Service Guide 6–9Table 6-7DVD-ROM DriveApplicable disk DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD-XA re

Pagina 48

6–10 Maintenance and Service GuideSpecificationsTable 6-8Battery PacksDimensionsPrimary Lithium ion (Li ion)HeightWidthDepthWeightCells1.98 cm23.01 cm

Pagina 49

SpecificationsMaintenance and Service Guide 6–11Table 6-9AC AdapterWeight .18 kg 0.39 lbPower supply (input)Operating voltageOperating currentOperatin

Pagina 50 - (if applicable)

6–12 Maintenance and Service GuideSpecificationsTable 6-11System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 C

Pagina 51

SpecificationsMaintenance and Service Guide 6–13Table 6-12System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA

Pagina 52

6–14 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

Pagina 53

SpecificationsMaintenance and Service Guide 6–15I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

Pagina 54

6–16 Maintenance and Service GuideSpecificationsvtTable 6-13System Memory MapSize Memory Address System Function640 K 00000000 - 0009FFFF Base memory1

Pagina 55

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1ParallelPin Signal Pin Signal1 Strobe* 10 Acknowledge*2 Data bit 0 11 Busy3 Data b

Pagina 56

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2SerialPin Signal Pin Signal1 Carrier detect 6 Data set ready2 Receive data 7 Ready

Pagina 57

1–10 Maintenance and Service GuideProduct DescriptionN400c P 700 X2 20 0 C 12 6Asia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkFranceFrench Can

Pagina 58

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4MicrophonePin Signal Pin Signal1 Audio in 2 Ground21Table A-5Universal Serial BusPi

Pagina 59

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-6RJ-45 Network InterfacePin Signal Pin Signal1 Transmit + 5 Unused2 Transmit - 6 Rec

Pagina 60

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-8External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Pagina 61

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper

Pagina 62

B–2 Maintenance and Service GuidePower Cord Set RequirementsCountry-Specific Requirements3-Conductor Power Cord Set RequirementsCountry Accredited Age

Pagina 63 - Illustrated Parts Catalog

Power Cord Set RequirementsMaintenance and Service Guide B–3United Kingdom BSI 1United States UL 2Notes1. The flexible cord must be <HAR> Type H

Pagina 64

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification information for the screws used in the notebook. All screws listed

Pagina 65 - Table 3-1

C–2 Maintenance and Service GuideScrew ListingFigure C-1. TM2.0 × 3.0 Screw LocationTable C-1Phillips P0 Metric 2.0 × 3.0 ScrewColor Qty Length Thread

Pagina 66

Screw ListingMaintenance and Service Guide C–3fFigure C-2. TM2.0 × 6.0 Screw LocationsTable C-2Torx T8 Metric 2.0 × 6.0 ScrewColor Qty Length ThreadHe

Pagina 67

C–4 Maintenance and Service GuideScrew ListingFigure C-3. TM2.0 × 6.0 Screw LocationsTable C-2Torx T8 Metric 2.0 × 6.0 Screw (Continued)Color Qty Leng

Pagina 68

Product DescriptionMaintenance and Service Guide 1–11N400c P 700 X2 20 0 C 12 8Asia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkFranceFrench Can

Pagina 69

Screw ListingMaintenance and Service Guide C–5Figure C-4. TM2.0 × 6.0 Screw LocationsTable C-2Torx T8 Metric 2.0 × 6.0 Screw (Continued)Color Qty Leng

Pagina 70

C–6 Maintenance and Service GuideScrew ListingFigure C-5. TM2.0 × 6.0 Screw LocationTable C-3Phillips P0 Metric 2.0 × 5.0 ScrewColor Qty Length Thread

Pagina 71

Screw ListingMaintenance and Service Guide C–7Figure C-6. TM2.0 × 4.0 Screw LocationTable C-4Phillips P0 Metric 2.0 × 4.0 ScrewColor Qty Length Thread

Pagina 72 - Components

C–8 Maintenance and Service GuideScrew ListingFigure C-7. TM2.0 × 4.0 Screw LocationTable C-4Phillips P0 Metric 2.0 × 4.0 Screw (Continued)Color Qty L

Pagina 73 - Spare Part Number 231454-001

Screw ListingMaintenance and Service Guide C–9Figure C-8. PM2.0 × 7.0 Barrel Screw LocationTable C-5Phillips P0 Metric 2.0 × 7.0 Barrel ScrewColor Qty

Pagina 74 - 3.4 Mass Storage Devices

C–10 Maintenance and Service GuideScrew ListingFigure C-9. TM2.0 × 4.0 Screw LocationsTable C-5Torx T8 Metric 2.0 × 4.0 ScrewColor Qty Length ThreadHe

Pagina 75 - Mass Storage Devices

Screw ListingMaintenance and Service Guide C–11Figure C-10. HM5.0 × 9.5 Screwlock LocationsTable C-65.0 mm × 9.5 ScrewlockColor Qty Length ThreadHead

Pagina 76 - 3.5 Miscellaneous Spare Parts

Maintenance and Service Guide Index–1IndexAAC adapterspare part numbers 3–14specifications 6–11audio troubleshooting 2–25automobile adapter, spare par

Pagina 77

Index–2 Maintenance and Service GuideIndexComputer SetupAdvanced Menu 2–5File Menu 2–3overview 2–1Security Menu 2–4computer specifications 6–1connecto

Pagina 78

IndexMaintenance and Service Guide Index–3DVD-ROM driveillustrated 3–12OS loading problems 2–24spare part numbers 3–13specifications 6–9EEasy Access b

Pagina 79 - Preliminaries

1–12 Maintenance and Service GuideProduct Description1.2 FeaturesThe notebook has the following features: Intel Pentium III 1.20-GHz, 1.00-GHz, 850-MH

Pagina 80 - 4.2 Service Considerations

Index–4 Maintenance and Service GuideIndexMEU (Mobile Expansion Unit), spare part number 3–15microphone 1–21microphone jackillustrated 1–17pin assignm

Pagina 81 - Removable Drives

IndexMaintenance and Service Guide Index–5PC Cardeject button 1–17slot 1–17slot weight saver 3–10plastic parts 4–2pointing device, troubleshooting 2–2

Pagina 82 - Precautions

Index–6 Maintenance and Service GuideIndexswitch coverillustrated 3–2removal 5–27spare part number 3–7, 5–27system boardillustrated 3–6, 3–8installing

Pagina 83 - 4.6 Workstation Precautions

Product DescriptionMaintenance and Service Guide 1–131.2 Clearing a PasswordIf the notebook you are servicing has an unknown password, follow these st

Pagina 84

1–14 Maintenance and Service GuideProduct Description1.3 Power ManagementThe notebook comes with a collection of power management features that extend

Pagina 85

© 2002 Compaq Computer CorporationCompaq, Evo, and the Compaq logo are trademarks of Compaq Information Technologies Group, L.P.Microsoft and Windows

Pagina 86 - Procedures

Product DescriptionMaintenance and Service Guide 1–151.3 Computer External ComponentsThe external components on the display and left side of the noteb

Pagina 87 - Disassembly Sequence Chart

1–16 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the notebook are shown in Figure 1-3 and described i

Pagina 88 - Disassembly

Product DescriptionMaintenance and Service Guide 1–173 Microphone jack Connects a single sound channel microphone.4 PC Card eject button Ejects a PC C

Pagina 89

1–18 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the notebook are shown in Figure 1-4 and described in

Pagina 90

Product DescriptionMaintenance and Service Guide 1–19Table 1-6Left Side ComponentsItem Component Function1 External monitor connector Connects an exte

Pagina 91 - 5.4 Computer Feet

1–20 Maintenance and Service GuideProduct DescriptionComputer keyboard components are shown in Figure 1-5 and described in Table 1-7.Figure 1-5. Keybo

Pagina 92 - 5.5 Palm Rest

Product DescriptionMaintenance and Service Guide 1–213 Microphone Inputs single-channel sound to the notebook; can be used whether the notebook is ope

Pagina 93 - 5. Open the notebook

1–22 Maintenance and Service GuideProduct DescriptionComputer top components are shown in Figure 1-6 and described in Table 1-8.Figure 1-6. Keyboard C

Pagina 94 - key to disengage

Product DescriptionMaintenance and Service Guide 1–234 Num lock light On: Num lock is on and the embedded numeric keypad is enabled.5 Caps lock light

Pagina 95 - (Figure 5-7)

1–24 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the notebook are shown in Figure 1-7 and described in Ta

Pagina 96

Maintenance and Service Guide iiiContents1 Product Description1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

Pagina 97 - TouchPad Cable

Product DescriptionMaintenance and Service Guide 1–25Table 1-9Bottom ComponentsItem Component Function1 External battery release latches (2)Release th

Pagina 98

1–26 Maintenance and Service GuideProduct DescriptionThe notebook rear panel components are shown in Figure 1-8 and described in Table 1-10.Figure 1-8

Pagina 99 - 5.6 Memory Expansion Board

Product DescriptionMaintenance and Service Guide 1–271.4 Design OverviewThis section presents a design overview of key parts and features of the noteb

Pagina 100 - Compartment Cover

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshoo

Pagina 101

2–2 Maintenance and Service GuideTroubleshooting Compaq Diagnostics—A system information and diagnostic utility that is used within your Windows opera

Pagina 102

TroubleshootingMaintenance and Service Guide 2–3Selecting from the File MenuTable 2-1File MenuSelect To Do ThisSystem Information View identification

Pagina 103 - 5.7 Hard Drive

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisSetup Password Enter, change, o

Pagina 104

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Advanced MenuTable 2-3Advanced MenuSelect To Do ThisLanguage (or press F2) Change t

Pagina 105 - Spare Part Number Information

2–6 Maintenance and Service GuideTroubleshootingDevice Options (continued) Change the parallel port mode from Enhanced Parallel Port (EPP, the default

Pagina 106

TroubleshootingMaintenance and Service Guide 2–72.2 Using Compaq DiagnosticsWhen you access Compaq Diagnostics, a scan of all system components is dis

Pagina 107 - 5.9 Keyboard

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Co

Pagina 108

2–8 Maintenance and Service GuideTroubleshootingObtaining, Saving, or Printing DiagnosticTest Information1. Access Compaq Diagnostics by selecting Sta

Pagina 109

TroubleshootingMaintenance and Service Guide 2–95. Select a test mode:❏Interactive Mode—Provides maximum control over the testing process. You determi

Pagina 110

2–10 Maintenance and Service GuideTroubleshooting2.3 Troubleshooting FlowchartsTable 2-4Troubleshooting Flowcharts OverviewFlowchart Description2.1 In

Pagina 111

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.1 - Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepowe

Pagina 112 - 5.11 Switch Cover

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.2 - No Power, Part 11. Reseat the power cables in the docking station and at the AC outle

Pagina 113

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.3 - No Power, Part 2Continued fromFlowchart 2.2,No Power, Part 1.Visually check fordebris

Pagina 114 - 5.12 Display

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.4 - No Power, Part 3Continued from Flowchart 2.3,No Power, Part 2.Reseat AC adapterin not

Pagina 115

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.5 - No Power, Part 4YNContinued fromFlowchart 2.4,No Power, Part 3.Reseat loosecomponents

Pagina 116 - Display Screws

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.6 - No Video, Part 1ANStand-aloneor dockingstation?No video.Replace the following one at

Pagina 117 - 5.13 Modem Cable

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.7 - No Video, Part 2YNContinued fromFlowchart 2.6,No Video, Part 1.DoneVideo OK?Adjust ex

Pagina 118 - that secures the right

ContentsMaintenance and Service Guide v6 SpecificationsA Connector Pin AssignmentsB Power Cord Set Requirements3-Conductor Power Cord Set . . . . . .

Pagina 119 - N410c Models

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.8 - Nonfunctioning Docking Station(if applicable)YNReseat powercord in dockingstation and

Pagina 120 - N410c Models (continued)

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.9 - No Operating System (OS) LoadingNo OS loadingfrom hard drive,go to Flowchart 2.10, No

Pagina 121 - N400c Models

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.10 - No OS Loading from Hard Drive, Part 1Go toFlowchart 2.17,NonfunctioningDevice.YDoneN

Pagina 122 - 5.14 System Board

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.11 - No OS Loading from Hard Drive, Part 2Continued fromFlowchart 2.10,No OS Loadingfrom

Pagina 123

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.12 - No OS Loading from Hard Drive, Part 3YSystemfiles on harddrive?Continued fromFlowcha

Pagina 124

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.13 - No OS Loading from Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdisket

Pagina 125

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.14 - No OS Loading from CD- orDVD-ROM DriveClear CMOS.Refer toSection 1.3,“Clearing aPass

Pagina 126 - Do not remove the screw

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.15 - No Audio, Part 1No audio.NNotebook in docking station(if applicable)?Internalaudio?A

Pagina 127 - and speaker

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.16 - No Audio, Part 2YNContinued from Flowchart 2.15,No Audio, Part 1.Reloadaudio drivers

Pagina 128

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.17 - Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning dev

Pagina 129

Maintenance and Service Guide 1–11Product DescriptionThe Compaq Evo Notebook N410c and N400c Series offer advanced modularity, 1.20-GHz, 1.00-GHz, 850

Pagina 130

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.18 - Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Repla

Pagina 131

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.19 - Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operating properly.Externaldev

Pagina 132 - Specifications

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.20 - No Network or Modem ConnectionYDisconnect allpower fromthe notebookand open.No netwo

Pagina 133

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Pagina 134 - 12.1-inch XGA, TFT Display

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer System Major ComponentsFigure 3-2. Computer System Major Components

Pagina 135 - 12.1-inch SVGA, TFT Display

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Computer System Major ComponentsItem DescriptionSpare Part Number1 Displays12.1-inc

Pagina 136 - Hard Drives

3–4 Maintenance and Service GuideIllustrated Parts CatalogComputer System Major Components (continued)

Pagina 137

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Computer System Major Components (Continued)Item DescriptionSpare Part Number4 Keyb

Pagina 138 - Diskette Drive

3–6 Maintenance and Service GuideIllustrated Parts CatalogComputer System Major Components (continued)

Pagina 139 - CD-ROM Drive

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Computer System Major Components (Continued)Item DescriptionSpare Part Number5 Swit

Pagina 140 - DVD-ROM Drive

1–2 Maintenance and Service GuideProduct Description1.1 ModelsModel naming conventions are shown in Tables 1-1 through 1-3.Table 1-1Compaq Evo Noteboo

Pagina 141 - Battery Packs

3–8 Maintenance and Service GuideIllustrated Parts CatalogComputer System Major Components (continued)

Pagina 142 - System DMA

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Computer System Major Components (Continued)Item DescriptionSpare Part Number9 Mode

Pagina 143 - System Interrupts

3–10 Maintenance and Service GuideIllustrated Parts Catalog3.3 Miscellaneous Plastics Kit ComponentsFigure 3-3. Miscellaneous Plastics Kit Components

Pagina 144 - System I/O Addresses

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-2Miscellaneous Plastics Kit ComponentsSpare Part Number 231454-001Item Description

Pagina 145

3–12 Maintenance and Service GuideIllustrated Parts Catalog3.4 Mass Storage DevicesFigure 3-4. Mass Storage Devices

Pagina 146

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-3Mass Storage DevicesItem DescriptionSpare Part Number1 Hard drives40 GB30 GB20 GB1

Pagina 147 - System Memory Map

3–14 Maintenance and Service GuideIllustrated Parts Catalog3.5 Miscellaneous Spare PartsTable 3-4Miscellaneous Spare Parts (not illustrated)Descriptio

Pagina 148 - Connector Pin Assignments

Illustrated Parts CatalogMaintenance and Service Guide 3–15Mobile Expansion UnitsFor use only with Evo Notebook N410c modelsFor use with Evo Notebook

Pagina 149 - Stereo Speaker/Headphone

3–16 Maintenance and Service GuideIllustrated Parts CatalogModemsType III mini PCI combination 56 Kbps modem/NIC boardType III mini PCI 56 Kbps modem

Pagina 150 - Universal Serial Bus

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

Pagina 151 - RJ-11 Modem

Product DescriptionMaintenance and Service Guide 1–3Table 1-2Compaq Evo Notebook N410c ModelsThe following Evo Notebook N410c models use config. code

Pagina 152 - External Monitor

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Pagina 153 - Power Cord Set Requirements

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

Pagina 154 - Country-Specific Requirements

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Pagina 155

Removal and Replacement PreliminariesMaintenance and Service Guide 4–5 Store reusable electrostatic-sensitive parts from assemblies in protective pack

Pagina 156 - Screw Listing

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Pagina 157 - Table C-1

Removal and Replacement PreliminariesMaintenance and Service Guide 4–7 Nonconductive plastic bags, tubes, or boxes Metal tote boxes Electrostatic volt

Pagina 158 - Table C-2

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are 31 different Tor

Pagina 159

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.2 Disassembly Sequence ChartUse the chart below to determine the section number t

Pagina 160

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.3 Preparing the Notebook for DisassemblyPerform the following steps before disass

Pagina 161 - Table C-3

5–4 Maintenance and Service GuideRemoval and Replacement Proceduresb. Slide the left primary battery release latch forward 1 (Figure 5-2).c. Slide the

Pagina 162 - Table C-4

1–4 Maintenance and Service GuideProduct DescriptionThe following Evo Notebook N410c models use config. code KVBZ and features: TouchPad pointing devi

Pagina 163

Removal and Replacement ProceduresMaintenance and Service Guide 5–56. Remove the optional external battery pack, if installed, by following these step

Pagina 164 - Table C-5

5–6 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Computer FeetThe base feet are adhesive-backed rubber pads. The base feet are i

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Removal and Replacement ProceduresMaintenance and Service Guide 5–75.5 Palm RestThe palm rest must be removed to access the internal memory expansion

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5–8 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the four TM2.0 × 6.0 screws that secure the palm rest to the base enclosu

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Removal and Replacement ProceduresMaintenance and Service Guide 5–96. Press forward on the back edge of the palm rest between the right side of the sp

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5–10 Maintenance and Service GuideRemoval and Replacement Procedures7. Lift up the back edge of the palm rest 1 until the RTC battery 2 and TouchPad c

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Removal and Replacement ProceduresMaintenance and Service Guide 5–118. While holding the palm rest at a 45 degree angle, slide the front edge of the p

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5–12 Maintenance and Service GuideRemoval and Replacement Procedures10. Remove the RTC battery from the retaining clip 1 (Figure 5-9).✎The RTC battery

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Removal and Replacement ProceduresMaintenance and Service Guide 5–13✎Evo Notebook N400c models only—Models with pointing stick keyboards have a pointi

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5–14 Maintenance and Service GuideRemoval and Replacement Procedures✎Before installing the palm rest on TouchPad models, make sure the TouchPad 1 and

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