
QuickSpecs
hp StorageWorks NAS 8000
DA-11511 World Wide — Version 1 — October 16, 2002 10
SERVICE, SUPPORT, AND WARRANTY INFORMATION
Software Product Services
• Stand-alone telephone support
• Rights to new license version
• Media and documentation updates
Hardware Product Services
• Installation services
• On-site maintenance (includes warranty support)
• Response time upgrades during the warranty period
• Post-warranty coverage
• Performance consulting via statement of work
Warranty Upgrade Options
• Response - Upgrade on-site response from next business day to same day 4-hours
• Coverage - Extend hours of coverage from 5 days x 9 hours to 7 days x 24 hours
• Duration - Select duration of coverage for a period of 3 years
See http://www.hp.com/go/nas for details
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