Compaq Armada e500 - Notebook PC Especificaciones Pagina 37
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Troubleshooting 2-1
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert Saved by: The Integrity Group Saved date: 10/26/00 11:45 AM
Pages: 38 Words: 6418 Template: c:\program files\microsoft office\templates\compaq\ref.dot
Part Number: 128679-006 File name: Ch02
chapter
2
T
ROUBLESHOOTING
Follow these basic steps when beginning the troubleshooting process:
1. Complete the preliminary steps listed in Section 2.1.
2. Run the Power-On Self-Test (POST) as described in Section 2.3.
3. Run Computer Setup as described in Section 2.5.
4. If you are unable to run POST or if the problem persists after
running POST, perform the recommended actions described in the
diagnostic tables in Section 2.5.
Follow these guidelines when troubleshooting:
■
Complete the recommended actions in the order in which they are
given.
■
Repeat POST after each recommended action until the problem is
resolved and the error message does not return.
■
When the problem is resolved, stop performing the troubleshooting
steps and do not complete the remaining recommended actions.
■
Refer to Chapter 5 for recommended removal and replacement
procedures.
■
If the problem is intermittent, check the computer several times to
verify that the problem is solved.
- Maintenance and Service Guide 1
- AINTENANCE AND 2
- Contents v 3
- Contents vii 5
- Using This Guide ix 6
- Technician Notes 7
- Serial Number 7
- Table 1-2 10
- Compaq Armada E500 10
- Computer Models 10
- Table 1-4 17
- Compaq Armada V300 17
- Features 19
- Accessing the Web Agent 21
- Asset Management 21
- Fault Management 22
- Fault Management Alerts 23
- Security Management 23
- Power Management Levels 24
- Configuration Management 24
- Managing Power 24
- Accessing Power Management 24
- 1-18 Product Description 25
- Table 1-5 26
- 1-20 Product Description 27
- Table 1-6 28
- Right Side Components 28
- Figure 1-4. Rear Components 29
- Table 1-7 30
- Rear Components 30
- 1-24 Product Description 31
- Table 1-8 32
- Keyboard Components 32
- 1-26 Product Description 33
- Table 1-9 34
- Table 1-10 35
- Bottom Components 35
- 1.4 Design Overview 36
- ROUBLESHOOTING 37
- 2.1 Preliminary Steps 38
- 2.2 Clearing Passwords 39
- 2.4 POST Error Messages 40
- Table 2-1 41
- Warning Messages 41
- Table 2-2 43
- Fatal Error Messages 43
- Table 2-3 44
- Fatal Error Beep Codes 44
- 2.5 Compaq Utilities 45
- Using Computer Setup 46
- File Menu 47
- Security Menu 48
- Advanced Menu 49
- 2-14 Troubleshooting 50
- Factory Default Settings 51
- Table 2-4 51
- Initialization 51
- Table 2-5 51
- Table 2-6 52
- Table 2-7 52
- Security 52
- Before Replacing Parts 53
- Table 2-8 54
- Solving Audio Problems 54
- Table 2-8 55
- Table 2-9 56
- Table 2-9 57
- Table 2-10 58
- Table 2-11 59
- Table 2-12 60
- Solving Hard Drive Problems 60
- Table 2-13 61
- Solving Infrared Problems 61
- Table 2-14 63
- Solving Keyboard Problems 63
- Table 2-15 64
- Solving Modem Problems 64
- Table 2-16 69
- Solving PC Card Problems 69
- Table 2-17 71
- Solving Power Problems 71
- Table 2-18 72
- Solving Display Problems 72
- Table 2-18 73
- Table 2-19 74
- Solving USB Problems 74
- LLUSTRATED 75
- 3-2 Illustrated Parts Catalog 76
- Table 3-1 77
- 3-4 Illustrated Parts Catalog 78
- 3-6 Illustrated Parts Catalog 80
- 3-8 Illustrated Parts Catalog 82
- Table 3-2 86
- Spare Part Number 159536-001 86
- 3.4 Mass Storage Devices 87
- Table 3-3 87
- 3.5 Miscellaneous 88
- Table 3-4 88
- EMOVAL AND 89
- EPLACEMENT 89
- RELIMINARIES 89
- Plastic Parts 90
- Cables and Connectors 90
- 4.6 Workstation Precautions 92
- Table 4-1 94
- Table 4-2 94
- Static-Shielding Materials 94
- ROCEDURES 95
- Disassembly Sequence Chart 96
- 5.4 Computer Feet 97
- Computer Feet 97
- 5.5 Mini PCI Slot 98
- 5.6 Touch Button 100
- Touch Button 100
- Spare Part Number Information 100
- Removing the Touch Button 100
- Touch Button Cable 101
- Removing the Keyboard 103
- 5.8 Memory 106
- Memory Expansion Board 106
- 5.9 Display Assembly 109
- Display Assembly 109
- Removing the Display 110
- Switch and Hinge Cover 112
- RTC Battery 115
- Removing the RTC Battery 115
- 5.11 LED Board 116
- LED Board 116
- Removing the LED Board 116
- 5.12 Top Cover 117
- Top Cover 117
- Removing the Top Cover 117
- Diskette Drive Bezel 118
- 5.13 Front Shield 121
- Front Shield 121
- Removing the Front Shield 121
- Diskette Drive 123
- Removing the Diskette Drive 123
- 5.15 System Board 124
- System Board 124
- Removing the System Board 125
- (Figure 5-24) 126
- 5.16 Voltage Converter Board 128
- Voltage Converter Board 128
- 5.17 Fan 130
- Removing the Fan 130
- ESCRIPTION 133
- Table 6-2 134
- 15.0-inch SXGA, TFT Display 134
- Table 6-3 135
- 15.0-inch XGA, TFT Display 135
- Table 6-4 135
- 14.1-inch XGA, TFT Display 135
- Table 6-5 136
- 13.3-inch XGA, TFT Display 136
- Table 6-6 137
- 12.1-inch SVGA, TFT Display 137
- Table 6-7 137
- 12.1-inch SVGA, STN Display 137
- Table 6-8 138
- Hard Drives 138
- Table 6-9 139
- Table 6-10 139
- CD-ROM Drive 139
- Table 6-11 140
- DVD-ROM Drive 140
- Table 6-12 140
- LS-120 SuperDisk Drive 140
- Magnetic tracks 141
- Table 6-13 142
- AC Adapter 142
- Table 6-14 142
- Lithium Ion Battery Packs 142
- Table 6-15 143
- System DMA 143
- Table 6-16 143
- System Interrupts 143
- Table 6-17 144
- System I/O Addresses 144
- Continued 145
- Table 6-18 146
- System Memory Map 146
- CONNECTOR PIN ASSIGNMENTS 147
- Connector Pin Signal 148
- Table A-6 149
- Parallel Connector 149
- Table A-7 150
- Docking Connector 150
- Table A-7 continued 151
- Pin Signal Pin Signal 151
- Table A-8 153
- Table A-9 153
- External Monitor Connector 153
- EQUIREMENTS 154
- Country-Specific Requirements 155
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