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Maintenance and Service
Guide
HP Compaq nx7300 and nx7400 Notebook PC
Document Part Number: 410775-002
March 2007
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
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Indice de contenidos

Pagina 1 - Maintenance and Service

Maintenance and Service GuideHP Compaq nx7300 and nx7400 Notebook PCDocument Part Number: 410775-002March 2007This guide is a troubleshooting referenc

Pagina 2 - First Edition: May 2006

Product DescriptionMaintenance and Service Guide 1–3 120-, 100-, 80-, 60-, and 40-GB high-capacity hard drives, varying by computer model 256-MB DDR

Pagina 3 - Safety warning notice

Removal and Replacement ProceduresMaintenance and Service Guide 5–75.4 Hard Drive1. Prepare the computer for disassembly (Section 5.3).Hard Drive Spar

Pagina 4 - Contents

5–8 Maintenance and Service GuideRemoval and Replacement Procedures2. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the hard drive cover to t

Pagina 5 - 3 Illustrated Parts Catalog

Removal and Replacement ProceduresMaintenance and Service Guide 5–95. Loosen the Phillips PM2.5×13.0 spring-loaded hard drive retention screw 1.6. Gra

Pagina 6

5–10 Maintenance and Service GuideRemoval and Replacement Procedures8. Remove the four Phillips PM3.0×3.0 screws 1 that secure the hard drive frame to

Pagina 7

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.5 Computer FeetThe computer feet are adhesive-backed rubber pads. The feet are i

Pagina 8

5–12 Maintenance and Service GuideRemoval and Replacement Procedures5.6 Optical Drive1. Prepare the computer for disassembly (Section 5.3).2. Position

Pagina 9 - 1.1 Fe a tu r e s

Removal and Replacement ProceduresMaintenance and Service Guide 5–136. If it is necessary to replace the optical drive bracket, remove the two Phillip

Pagina 10 - Product Description

5–14 Maintenance and Service GuideRemoval and Replacement Procedures5.7 External Memory Module1. Prepare the computer for disassembly (refer to Sectio

Pagina 11

Removal and Replacement ProceduresMaintenance and Service Guide 5–153. Loosen the Phillips PM2.0×5.0 screw 1 that secures the memory module compartmen

Pagina 12 - 1.2 Resetting the Computer

5–16 Maintenance and Service GuideRemoval and Replacement Procedures6. Spread the retaining tabs 1 on each side of the memory module socket to release

Pagina 13

1–4 Maintenance and Service GuideProduct Description Connectors:❏ Accessory battery❏ Audio-in (microphone)❏ Audio-out (headphone)❏ Docking connector❏

Pagina 14 - 1.4 External Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–175.8 Bluetooth Module1. Prepare the computer for disassembly (refer to Section 5.3)

Pagina 15

5–18 Maintenance and Service GuideRemoval and Replacement Procedures6. Remove the two Phillips PM1.5×3.0 screws 1 that secure the Bluetooth module to

Pagina 16 - Right-Side Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–195.9 Keyboard1. Prepare the computer for disassembly (Section 5.3).2. Position the

Pagina 17 - Rear Panel Components

5–20 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the two Torx8 T8M2.5×10.0 screws that secure the keyboard to the compute

Pagina 18 - Left-Side Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–214. Turn the computer display-side up with the front toward you.5. Open the compute

Pagina 19

5–22 Maintenance and Service GuideRemoval and Replacement Procedures8. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable

Pagina 20 - Standard Keyboard Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–235.10 Thermal Plate1. Prepare the computer for disassembly (Section 5.3).2. Release

Pagina 21 - Table 1-5

5–24 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Fan Assembly1. Prepare the computer for disassembly (Section 5.3).2. Release

Pagina 22 - Table 1-6

Removal and Replacement ProceduresMaintenance and Service Guide 5–255.12 Heat Sink1. Prepare the computer for disassembly (Section 5.3).2. Release the

Pagina 23 - Top Components

5–26 Maintenance and Service GuideRemoval and Replacement Procedures✎The following s should be loosened and installed in the 1, 2, 3, 4 sequence stamp

Pagina 24 - TouchPad Components

Product DescriptionMaintenance and Service Guide 1–51.2 Resetting the ComputerIf the computer you are servicing has an unknown password, follow the st

Pagina 25 - Table 1-7

Removal and Replacement ProceduresMaintenance and Service Guide 5–27✎The thermal paste should be thoroughly cleaned from the surfaces of the heat sink

Pagina 26 - Bottom Components

5–28 Maintenance and Service GuideRemoval and Replacement Procedures5.13 Processor1. Prepare the computer for disassembly (Section 5.3) and remove the

Pagina 27

Removal and Replacement ProceduresMaintenance and Service Guide 5–292. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half tu

Pagina 28 - Troubleshooting

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Mini Card ModuleMini Card ModuleSpare Part Number Information802.11 b/g HS WL

Pagina 29 - Using Computer Setup

Removal and Replacement ProceduresMaintenance and Service Guide 5–311. Prepare the computer for disassembly (Section 5.3).2. Release the keyboard (Sec

Pagina 30

5–32 Maintenance and Service GuideRemoval and Replacement Procedures4. Make note of which antenna cable is attached to which antenna clip on the Mini

Pagina 31 - Computer Setup Menus

Removal and Replacement ProceduresMaintenance and Service Guide 5–335.15 Internal Memory Module1. Prepare the computer for disassembly (Section 5.3).2

Pagina 32 - Security Menu

5–34 Maintenance and Service GuideRemoval and Replacement Procedures3. Spread the retaining tabs 1 on each side of the memory module socket to release

Pagina 33

Removal and Replacement ProceduresMaintenance and Service Guide 5–355.16 RTC Battery✎The RTC battery is included with each system board spare part kit

Pagina 34 - System Configuration Menu

5–36 Maintenance and Service GuideRemoval and Replacement Procedures5.17 Switch Cover✎Both switch cover spare part kits include the LED board and LED

Pagina 35 - Continued

1–6 Maintenance and Service GuideProduct Description1. 3 Powe r M a n a g e m e n tThe computer comes with power management features that extend batt

Pagina 36

Removal and Replacement ProceduresMaintenance and Service Guide 5–375. Turn the computer display-side up with the front toward you.6. Open the compute

Pagina 37 - Table 2-5

5–38 Maintenance and Service GuideRemoval and Replacement Procedures9. Disconnect the LED board cable 1 from the system board.10. Remove the switch co

Pagina 38

Removal and Replacement ProceduresMaintenance and Service Guide 5–395.18 Display Assembly1. Prepare the computer for disassembly (Section 5.3).2. Remo

Pagina 39

5–40 Maintenance and Service GuideRemoval and Replacement Procedures4. Make note of which antenna cable is attached to which antenna clip on the Mini

Pagina 40

Removal and Replacement ProceduresMaintenance and Service Guide 5–417. Remove the two Torx8 T8M2.5×10.0 screws 1 and the two Phillips PM2.0×2.0 screws

Pagina 41

5–42 Maintenance and Service GuideRemoval and Replacement Procedures8. Position the computer with the rear panel toward you.9. Remove the four Torx8 T

Pagina 42

Removal and Replacement ProceduresMaintenance and Service Guide 5–435.19 Top Cover1. Prepare the computer for disassembly (Section 5.3) and remove the

Pagina 43

5–44 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the two rubber screw covers 1 and the twelve Torx8 T8M2.5×10.0 screws 2

Pagina 44

Removal and Replacement ProceduresMaintenance and Service Guide 5–454. Turn the computer right-side up with the front toward you.5. Disconnect the spe

Pagina 45 - (if applicable)

5–46 Maintenance and Service GuideRemoval and Replacement Procedures7. Lift the rear edge 1 of the top cover until it disengages from the base enclosu

Pagina 46

Product DescriptionMaintenance and Service Guide 1–71.4 External ComponentsThe external components on the front of the computer are shown below and de

Pagina 47

Removal and Replacement ProceduresMaintenance and Service Guide 5–475.20 Modem Module1. Prepare the computer for disassembly (Section 5.3) and remove

Pagina 48

5–48 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the two Phillips PM2.5×4.0 screws 1 that secure the modem module to the

Pagina 49

Removal and Replacement ProceduresMaintenance and Service Guide 5–495.21 System Board✎When replacing the system board, be sure that the following comp

Pagina 50

5–50 Maintenance and Service GuideRemoval and Replacement Procedures1. Prepare the computer for disassembly (Section 5.3) and remove the following com

Pagina 51

Removal and Replacement ProceduresMaintenance and Service Guide 5–513. Disconnect the following cables from the system board:1 Modem connector cable2

Pagina 52

5–52 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the following:1 Two HM5.0×10.0 screw locks on each side of the external

Pagina 53

Removal and Replacement ProceduresMaintenance and Service Guide 5–535. Remove the modem connector cable 1 from the clip in the base enclosure.6. Remov

Pagina 54

5–54 Maintenance and Service GuideRemoval and Replacement Procedures8. Flex the right side of the base enclosure 1 until the USB 2, 1394 3, and RJ-45

Pagina 55

Removal and Replacement ProceduresMaintenance and Service Guide 5–5510. Lift the front edge of the system board 1 until it rests at an angle.11. Slide

Pagina 56

5–56 Maintenance and Service GuideRemoval and Replacement Procedures5.22 System Board Frame (full-featured models only)1. Prepare the computer for dis

Pagina 57 - Connection

1–8 Maintenance and Service GuideProduct Description3 Battery light Amber: A battery is charging. Green: A battery is close to full charge capacity

Pagina 58 - Illustrated Parts Catalog

Removal and Replacement ProceduresMaintenance and Service Guide 5–573. Remove the three Torx8 T8M2.5×4.0 screws 1 that secure the system board frame t

Pagina 59 - Major Components

5–58 Maintenance and Service GuideRemoval and Replacement Procedures7. If it is necessary to replace the modem connector cable, remove the modem conne

Pagina 60 - Table 3-1

Removal and Replacement ProceduresMaintenance and Service Guide 5–595.23 USB/Audio Board1. Prepare the computer for disassembly (Section 5.3) and remo

Pagina 61

5–60 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the two Torx8 T8M2.5×4.0 screws 1 that secure the USB/audio board to the

Pagina 62

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1ComputerDimensions Metric U.S.H

Pagina 63

6–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%10% to 90%5% to 95%Maximum alt

Pagina 64

SpecificationsMaintenance and Service Guide 6–3Table 6-215.4.0-inch, WSXGA+DimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0 in15.4 inNumbe

Pagina 65

6–4 Maintenance and Service GuideSpecificationsTable 6-315.4.0-inch, WXGA+DimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0 in15.4 inNumber

Pagina 66

SpecificationsMaintenance and Service Guide 6–5Table 6-4Hard Drives120-GB* 100-GB* 80-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm99 g9.5

Pagina 67

6–6 Maintenance and Service GuideSpecifications60-GB* 40-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm99 gInterface type SATA SATATransfer

Pagina 68

Product DescriptionMaintenance and Service Guide 1–9The external components on the right side of the computer are shown below and described in Table 1

Pagina 69

SpecificationsMaintenance and Service Guide 6–7Table 6-5DVD±RW and CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10,

Pagina 70

6–8 Maintenance and Service GuideSpecificationsDisc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD DVDRandomFull stroke< 175 ms< 2

Pagina 71 - 3.3 Plastics Kit

SpecificationsMaintenance and Service Guide 6–9Table 6-6DVD/CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18

Pagina 72 - Spare Part Number Information

6–10 Maintenance and Service GuideSpecificationsDisc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD DVDRandomFull stroke< 175 ms<

Pagina 73 - 3.4 Mass Storage Devices

SpecificationsMaintenance and Service Guide 6–11Table 6-7DVD-ROM DriveApplicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)CD-ROM (Mode 1 and 2)CD Di

Pagina 74 - Mass Storage Devices

6–12 Maintenance and Service GuideSpecificationsTable 6-8CD-ROM DriveApplicable disc CD-ROM (Mode 1 and 2)CD Digital AudioCD-XA ready (Mode 2, Form 1

Pagina 75 - Spare Part Information

SpecificationsMaintenance and Service Guide 6–13Disc thickness 1.2 mm (0.047 in)Track pitch 1.6 µmAccess time CD media DVD mediaRandomFull stroke<

Pagina 76

6–14 Maintenance and Service GuideSpecificationsTable 6-9System DMAHardware DMA System FunctionDMA0 Not applicableDMA1* Not applicableDMA2* Not applic

Pagina 77

SpecificationsMaintenance and Service Guide 6–15Table 6-10System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or

Pagina 78 - Table 3-5

6–16 Maintenance and Service GuideSpecificationsIRQ11 Intel USB EHCI controller—24CDIntel USB UHCI controller—24C4Intel USB UHCI controller—24C7Intel

Pagina 79

1–10 Maintenance and Service GuideProduct DescriptionThe external components on the rear panel of the computer are shown below and described in Table

Pagina 80

SpecificationsMaintenance and Service Guide 6–17Table 6-11System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA

Pagina 81

6–18 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

Pagina 82

SpecificationsMaintenance and Service Guide 6–19I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

Pagina 83

6–20 Maintenance and Service GuideSpecificationsTable 6-12System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128

Pagina 84

Maintenance and Service Guide A–1AScrew ListingThis appendix provides specification and reference information for the screws used in the computer. All

Pagina 85

A–2 Maintenance and Service GuideScrew ListingPhillips PM3.0×3.0 Screw Locations

Pagina 86 - Preliminaries

Screw ListingMaintenance and Service Guide A–3Phillips PM2.0×5.0 Captive Screw LocationsTable A-2Phillips PM2.0×5.0 Captive ScrewColor Qty. Length Thr

Pagina 87 - 4.2 Service Considerations

A–4 Maintenance and Service GuideScrew ListingPhillips PM2.5×13.0 Captive Screw LocationTable A-3Phillips PM2.5×13.0 Captive Spring-Loaded ScrewColor

Pagina 88 - Removable Drives

Screw ListingMaintenance and Service Guide A–5Torx8 T8M2.5×4.0 Screw LocationTable A-4Torx8 T8M2.5×4.0 ScrewColor Qty. Length ThreadHead WidthBlack 13

Pagina 89

A–6 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×4.0 Screw LocationsTable A-4Torx8 T8M2.5×4.0 Screw (Continued)Color Qty. Length ThreadHead

Pagina 90 - Precautions

Product DescriptionMaintenance and Service Guide 1–11The external components on the left side of the computer are shown below and described in Table 1

Pagina 91 - 4.6 Workstation Precautions

Screw ListingMaintenance and Service Guide A–7Torx8 T8M2.5×4.0 Screw Locations (full-featured model shown)Table A-4Torx8 T8M2.5×4.0 Screw (Continued)C

Pagina 92 - 4.7 Grounding Equipment and

A–8 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×4.0 Screw LocationsTable A-4Torx8 T8M2.5×4.0 Screw (Continued)Color Qty. Length ThreadHead

Pagina 93

Screw ListingMaintenance and Service Guide A–9Phillips PM2.0×3.0 Screw LocationsTable A-5Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthSil

Pagina 94 - Procedures

A–10 Maintenance and Service GuideScrew ListingPhillips PM1.5×3.0 Screw LocationsTable A-6Phillips PM1.5×3.0 ScrewColor Qty. Length ThreadHead WidthSi

Pagina 95 - 5.1 Serial Number

Screw ListingMaintenance and Service Guide A–11Torx8 T8M2.5×10.0 Screw LocationsTable A-7Torx8 T8M2.5×10.0 ScrewColor Qty. Length ThreadHead WidthBlac

Pagina 96 - Disassembly Sequence Chart

A–12 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×10.0 Screw LocationsTable A-7Torx8 T8M2.5×10.0 Screw (Continued)Color Qty. Length ThreadHe

Pagina 97

Screw ListingMaintenance and Service Guide A–13Torx8 T8M2.5×10.0 Screw Locations (full-featured model shown)Table A-7Torx8 T8M2.5×10.0 Screw (Continue

Pagina 98 - Disassembly

A–14 Maintenance and Service GuideScrew ListingPhillips PM2.5×3.0 Screw LocationsTable A-8Phillips PM2.5×3.0 ScrewColor Qty. Length ThreadHead WidthBl

Pagina 99 - Removing the Battery

Screw ListingMaintenance and Service Guide A–15Phillips PM2.5×5.0 Screw LocationsTable A-9Phillips PM2.5×5.0 ScrewColor Qty. Length ThreadHead WidthBl

Pagina 100 - 5.4 Hard Drive

A–16 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Captive Screw LocationsTable A-10Phillips PM2.5×7.0 Captive ScrewColor Qty. Length T

Pagina 101 - Removing the Hard Drive Cover

1–12 Maintenance and Service GuideProduct Description3 RJ-11 (modem) jack Connects the modem cable.4 Exhaust vent Provides airflow to cool internal co

Pagina 102 - Removing the Hard Drive

Screw ListingMaintenance and Service Guide A–17Phillips PM2.0×8.0 Captive Screw LocationsTable A-11Phillips PM2.0×8.0 Captive ScrewColor Qty. Length T

Pagina 103 - Removing the Hard Drive Frame

A–18 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable A-12Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthS

Pagina 104 - 5.5 Computer Feet

Screw ListingMaintenance and Service Guide A–19Phillips PM2.0×2.0 Screw LocationsTable A-13Phillips PM2.0×2.0 ScrewColor Qty. Length ThreadHead WidthB

Pagina 105 - 5.6 Optical Drive

A–20 Maintenance and Service GuideScrew ListingPhillips PM2.0×2.0 Screw LocationsTable A-13Phillips PM2.0×2.0 Screw (Continued)Color Qty. Length Threa

Pagina 106

Screw ListingMaintenance and Service Guide A–21Phillips PM2.5×4.0 Screw LocationsTable A-14Phillips PM2.5×4.0 ScrewColor Qty. Length ThreadHead WidthB

Pagina 107 - 5.7 External Memory Module

A–22 Maintenance and Service GuideScrew ListingHex HM5.0×12.0 Screw Lock LocationsTable A-15Hex HM5.0×12.0 Screw LockColor Qty. Length ThreadHead Widt

Pagina 108

Screw ListingMaintenance and Service Guide A–23Torx8 T8M2.5×6.0 Screw Locations (defeatured model shown)Table A-16Torx8 T8M2.5×6.0 ScrewColor Qty. Len

Pagina 109

Maintenance and Service Guide B–1BBackup and Recovery inWindows Vista✎You can only recover files that you have previously backed up. HP recommends tha

Pagina 110 - 5.8 Bluetooth Module

B–2 Maintenance and Service GuideBackup and Recovery in Windows VistaBackup Suggestions Create a set of recovery discs using HP Backup & Recovery

Pagina 111

Backup and Recovery in Windows VistaMaintenance and Service Guide B–3Backing Up Specific Files or FoldersYou can back up specific files or folders to

Pagina 112 - 5.9 Keyboard

Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States or other countries.

Pagina 113 - Removing the Keyboard Screws

Product DescriptionMaintenance and Service Guide 1–13The standard keyboard components of the computer are shown below and described in Table 1-5.Stand

Pagina 114 - Releasing the Keyboard

B–4 Maintenance and Service GuideBackup and Recovery in Windows VistaTo back up your entire hard drive:1. Select Start > All Programs > HP Backu

Pagina 115 - 9. Remove the keyboard

Backup and Recovery in Windows VistaMaintenance and Service Guide B–53. Click Back up to protect system settings and important data files, and then cl

Pagina 116 - 5.10 Thermal Plate

B–6 Maintenance and Service GuideBackup and Recovery in Windows VistaHP Backup and Recovery Manager helps you with the following tasks for safeguardin

Pagina 117 - 5.11 Fan Assembly

Backup and Recovery in Windows VistaMaintenance and Service Guide B–74. Click Recover important files or the entire system, and then click Next.5. Fol

Pagina 118 - 5.12 Heat Sink

Maintenance and Service Guide C–1CBackup and Recovery inWindows XPCreating Recovery DiscsAfter setting up the computer for the first time, be sure to

Pagina 119 - Removing the Heat Sink

C–2 Maintenance and Service GuideBackup and Recovery in Windows XPTo create a set of recovery discs:1. Select Start > All Programs > HP Backup &

Pagina 120 - Replacing the Thermal Paste

Backup and Recovery in Windows XPMaintenance and Service Guide C–3Backup Suggestions Create a set of recovery discs using HP Backup and Recovery Mana

Pagina 121 - 5.13 Processor

C–4 Maintenance and Service GuideBackup and Recovery in Windows XPBacking Up Specific Files or FoldersYou can back up specific files or folders to the

Pagina 122 - Removing the Processor

Backup and Recovery in Windows XPMaintenance and Service Guide C–52. Click Next.3. Click Back up to protect system settings and important data files,

Pagina 123 - 5.14 Mini Card Module

C–6 Maintenance and Service GuideBackup and Recovery in Windows XP4. Click Create or manage Recovery Points, and then click Next.5. Follow the on-scre

Pagina 124 - (Continued)

1–14 Maintenance and Service GuideProduct DescriptionTable 1-5Standard Keyboard ComponentsItem Component Function1 f1 to f12 keys (12) Perform system

Pagina 125 - Removing a Mini Card Module

Backup and Recovery in Windows XPMaintenance and Service Guide C–7Performing a Recovery from the Recovery DiscsTo perform a recovery from the recovery

Pagina 126 - 5.15 Internal Memory Module

C–8 Maintenance and Service GuideBackup and Recovery in Windows XPInitiating a Recovery from the Hard Drive Recovery PartitionTo initiate a recovery f

Pagina 127

Maintenance and Service Guide D–1DDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Pagina 128 - 5.16 RTC Battery

D–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse

Pagina 129 - 5.17 Switch Cover

Display Component RecyclingMaintenance and Service Guide D–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers

Pagina 130 - Releasing the Switch Cover

D–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge

Pagina 131 - Removing the Switch Cover

Display Component RecyclingMaintenance and Service Guide D–54. Disconnect all display panel cables 1 from the display inverter and remove the inverter

Pagina 132 - 5.18 Display Assembly

D–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all s 1 that secure the display panel assembly to the display enclosure.6. Remov

Pagina 133

Display Component RecyclingMaintenance and Service Guide D–77. Turn the display panel assembly upside down.8. Remove all s that secure the display pan

Pagina 134

D–8 Maintenance and Service GuideDisplay Component Recycling9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to

Pagina 135 - Removing the Display Assembly

Product DescriptionMaintenance and Service Guide 1–15The computer top components are shown below and described in Table 1-6.Top Components

Pagina 136 - 5.19 Top Cover

Display Component RecyclingMaintenance and Service Guide D–911. Remove the s 1 that secure the backlight cover to the display panel.12. Lift the top e

Pagina 137

D–10 Maintenance and Service GuideDisplay Component Recycling14. Turn the display panel right-side up.15. Remove the backlight cables 1 from the clip

Pagina 138

Display Component RecyclingMaintenance and Service Guide D–1116. Turn the display panel upside down.17. Remove the backlight frame from the display pa

Pagina 139 - Removing the Top Cover

D–12 Maintenance and Service GuideDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Pagina 140 - 5.20 Modem Module

Display Component RecyclingMaintenance and Service Guide D–1319. Disconnect the display cable 1 from the LCD panel.20. Remove the s 2 that secure the

Pagina 141 - Removing the Modem Module

D–14 Maintenance and Service GuideDisplay Component Recycling23. Remove the LCD panel.Removing the LCD Panel24. Recycle the LCD panel and backlight.

Pagina 142 - 5.21 System Board

Maintenance and Service Guide E–1EConnector Pin AssignmentsTable D-1Audio-Out (Headphone)Pin Signal Pin Signal1 Audio out, left channel 3 Ground2 Audi

Pagina 143

E–2 Maintenance and Service GuideConnector Pin AssignmentsTable D-2Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Pagina 144 - 4 Modem module cable

Connector Pin AssignmentsMaintenance and Service Guide E–3Table D-3Universal Serial BusPin Signal Pin Signal1 +5 VDC 3 Data +2 Data – 4 Ground

Pagina 145

E–4 Maintenance and Service GuideConnector Pin AssignmentsTable D-4External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Pagina 146

1–16 Maintenance and Service GuideProduct DescriptionTable 1-6Top ComponentsItem Component Function1 Stereo speakers (2) Produce stereo sound.2 Power

Pagina 147

Connector Pin AssignmentsMaintenance and Service Guide E–5Table D-5RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused

Pagina 148 - Removing the System Board

E–6 Maintenance and Service GuideConnector Pin AssignmentsTable D-6RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Pagina 149 - (full-featured models only)

Maintenance and Service Guide F–1FPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper

Pagina 150

F–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries or regio

Pagina 151

Power Cord Set RequirementsMaintenance and Service Guide F–3Country/Region-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region

Pagina 152 - 5.23 USB/Audio Board

F–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KEMA 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO

Pagina 153 - Removing the USB/Audio Board

Maintenance and Service Guide Index–1Index1394 port 1–12AAC adapter, spare part number 3–18, 3–21accessory battery connector 1–19arrow keys 1–14audio

Pagina 154 - Specifications

Index–2 Maintenance and Service GuideIndexcaps lock light 1–16carrying case, spare part number 3–18, 3–21CD-ROM driveprecautions 4–3removal 5–12spare

Pagina 155

IndexMaintenance and Service Guide Index–3DVD±RW and CD-RW Combo Driveprecautions 4–3removal 5–12spare part number 3–11, 3–17, 3–25, 5–12specification

Pagina 156 - 15.4.0-inch, WSXGA+

Index–4 Maintenance and Service GuideIndexGgrounding equipment and methods 4–7Hhard driveOS loading problems 2–20precautions 4–3removal 5–7spare part

Pagina 157 - 15.4.0-inch, WXGA+

Product DescriptionMaintenance and Service Guide 1–17The computer TouchPad components shown below and described in Table 1-7.TouchPad Components

Pagina 158 - Hard Drives

IndexMaintenance and Service Guide Index–5Mini Card moduleremoval 5–30spare part numbers 3–7, 3–9, 3–11, 3–22, 3–23, 3–24, 5–30Miscellaneous Plastics

Pagina 159

Index–6 Maintenance and Service GuideIndexpower, troubleshooting 2–12processorremoval 5–28spare part numbers 3–5, 3–24, 3–25, 3–27, 3–28, 5–28Rrear co

Pagina 160 - DVD±RW and CD-RW Combo Drive

IndexMaintenance and Service Guide Index–7tools required 4–1top components 1–15, 1–17top coverremoval 5–43spare part number 3–3, 3–25, 3–28, 5–43Touch

Pagina 161

1–18 Maintenance and Service GuideProduct DescriptionTable 1-7TouchPad ComponentsItem Component Function1 TouchPad Moves the pointer and selects or ac

Pagina 162 - DVD/CD-RW Combo Drive

Product DescriptionMaintenance and Service Guide 1–19The external components on the bottom of the computer are shown below and described in Table 1-8.

Pagina 163

1–20 Maintenance and Service GuideProduct Description1. 5 D e s i g n O ve r v i ewThis section presents a design overview of key parts and features

Pagina 164 - DVD-ROM Drive

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

Pagina 165 - CD-ROM Drive

2–2 Maintenance and Service GuideTroubleshootingTo start Computer Setup:1. Turn on or restart the computer.2. Before Windows® opens and while the “F10

Pagina 166

Safety warning noticeÅWARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly o

Pagina 167 - System DMA

TroubleshootingMaintenance and Service Guide 2–33. To exit Computer Setup, choose one of the following methods:❏ To exit Computer Setup without saving

Pagina 168 - System Interrupts

2–4 Maintenance and Service GuideTroubleshootingComputer Setup MenusThe menu tables in this section provide an overview of Computer Setup options.✎Som

Pagina 169

TroubleshootingMaintenance and Service Guide 2–5Security MenuTable 2-2Security MenuSelect To do thisSetup password Enter, change, or delete a setup pa

Pagina 170 - System I/O Addresses

2–6 Maintenance and Service GuideTroubleshootingTPM Embedded SecurityEnable/disable support for TPM (Trusted Platform Module) Embedded Security, which

Pagina 171

TroubleshootingMaintenance and Service Guide 2–7Diagnostics MenuSystem Configuration Menu✎Some of the listed System Configuration options may not be s

Pagina 172

2–8 Maintenance and Service GuideTroubleshootingTable 2-4System Configuration Menu (Continued)Select To do thisDevice Configurations Swap the functi

Pagina 173 - System Memory Map

TroubleshootingMaintenance and Service Guide 2–9Device configurations (continued) Choose Bit-shift or LBA assisted HDD Translation Mode. Enable/disa

Pagina 174 - Screw Listing

2–10 Maintenance and Service GuideTroubleshooting2.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts OverviewFlowchart Description2.1 “F

Pagina 175

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?

Pagina 176 - Table A-2

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reset the power cables in the docking device and at the AC outlet.2.

Pagina 177 - Table A-3

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

Pagina 178 - Torx8 T8M2.5×4.0 Screw

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

Pagina 179

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin comp

Pagina 180

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

Pagina 181

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

Pagina 182 - Phillips PM2.0×3.0 Screw

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

Pagina 183 - Phillips PM1.5×3.0 Screw

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device(if applicable)YNReset power cord in docking device andpow

Pagina 184 - Torx8 T8M2.5×10.0 Screw

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

Pagina 185 - (Continued)

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

Pagina 186

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C

Pagina 187 - Phillips PM2.5×3.0 Screw

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

Pagina 188 - Phillips PM2.5×5.0 Screw

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Com

Pagina 189 - Table A-10

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

Pagina 190 - Table A-11

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

Pagina 191 - Phillips PM2.0×4.0 Screw

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.15—No Audio, Part 1No audio.NComputer indocking device(if applicable)?Internalaudio?Audio

Pagina 192 - Phillips PM2.0×2.0 Screw

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

Pagina 193

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

Pagina 194 - Table A-14

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

Pagina 195 - Hex HM5.0×12.0 Screw Lock

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

Pagina 196 - Torx8 T8M2.5×6.0 Screw

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe computerand open.No networkor

Pagina 197 - Windows Vista

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Pagina 198 - Backup Suggestions

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer Major ComponentsComputer Major Components

Pagina 199

ContentsMaintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Pagina 200 - Creating Recovery Points

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer Major ComponentsItem DescriptionSpare Part Number1 Display as

Pagina 201 - Performing a Recovery

3–4 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Pagina 202 - ■ From the recovery partition

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

Pagina 203 - Recovery Partition

3–6 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Pagina 204 - Windows XP

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

Pagina 205 - Backing Up Your Information

3–8 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Pagina 206

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

Pagina 207

3–10 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Pagina 208

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

Pagina 209

3–12 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Pagina 210

ContentsMaintenance and Service Guide vi6 SpecificationsAScrew ListingB Backup and Recovery in Windows VistaC Backup and Recovery in Windows XPD Displ

Pagina 211

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

Pagina 212 - Display Component Recycling

3–14 Maintenance and Service GuideIllustrated Parts Catalog3.3 Plastics Kit

Pagina 213

Illustrated Parts CatalogMaintenance and Service Guide 3–15Table 3-2Plastics KitSpare Part Number InformationItem DescriptionSpare Part NumberPlastics

Pagina 214

3–16 Maintenance and Service GuideIllustrated Parts Catalog3.4 Mass Storage Devices

Pagina 215 - Removing the Display Bezel

Illustrated Parts CatalogMaintenance and Service Guide 3–17Table 3-3Mass Storage DevicesSpare Part Number InformationItem DescriptionSpare Part Number

Pagina 216 - Removing the Display Inverter

3–18 Maintenance and Service GuideIllustrated Parts Catalog3.5 Miscellaneous (Not Illustrated)Table 3-4Miscellaneous (Not Illustrated)Spare Part Infor

Pagina 217

Illustrated Parts CatalogMaintenance and Service Guide 3–19Power cords:For use in the United States 246959-001For use in Australia 246959-011For use i

Pagina 218

3–20 Maintenance and Service GuideIllustrated Parts CatalogScrew Kit (includes the following screws; refer toAppendix A, “Screw Listing,” for more inf

Pagina 219 - Removing the Display Frame

Illustrated Parts CatalogMaintenance and Service Guide 3–213.6 Sequential Part Number ListingTable 3-5Sequential Part Number ListingSpare Part Number

Pagina 220 - Removing the Backlight Cover

3–22 Maintenance and Service GuideIllustrated Parts Catalog379799-001 Heat sink (includes thermal paste)380089-001 HP Docking Station Miscellaneous Pl

Pagina 221

Maintenance and Service Guide 1–11Product DescriptionThe HP Compaq nx7300 and nx7400 Notebook PC offers advanced modularity, Intel® Core™ Duo, Core So

Pagina 222 - Removing the Backlight Frame

Illustrated Parts CatalogMaintenance and Service Guide 3–23407575-001 802.11a/b/g GL WLAN module for use in the MOW! countries or regions listed below

Pagina 223 - Removing the Backlight

3–24 Maintenance and Service GuideIllustrated Parts Catalog407575-003 802.11a/b/g GL WLAN module for use in the ROW countries or regions listed below:

Pagina 224 - Releasing the LCD Panel

Illustrated Parts CatalogMaintenance and Service Guide 3–25413700-001 4X Max DVD±RW and CD-RW Double-Layer Combo Drive413701-001 24X Max DVD/CD-RW Com

Pagina 225 - 23. Remove the LCD panel

3–26 Maintenance and Service GuideIllustrated Parts Catalog417521-001 Thermal plate417522-001 15.4-inch, WSXGA+ display assembly (includes wireless an

Pagina 226 - Connector Pin Assignments

Illustrated Parts CatalogMaintenance and Service Guide 3–27417525-211 Keyboard for use in Hungary417525-221 Keyboard for use in the Czech Republic4175

Pagina 227 - Audio-In (Microphone)

3–28 Maintenance and Service GuideIllustrated Parts Catalog439222-001 Intel Core Duo T5600 (1.83-GHz) processor, for defeatured models439223-001 Intel

Pagina 228 - Universal Serial Bus

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

Pagina 229 - External Monitor

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Pagina 230 - RJ-11 (Modem)

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

Pagina 231 - RJ-45 (Network)

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Pagina 232 - Power Cord Set Requirements

1–2 Maintenance and Service GuideProduct Description1.1 Fe a tu r e s The following processors, varying by computer model:❏ Intel Core Duo T7600 (2.3

Pagina 233 - General Requirements

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution

Pagina 234

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Pagina 235

Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Pagina 236

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Pagina 237

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are as many as 70 sc

Pagina 238

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the computer serial number to HP when requesting informatio

Pagina 239

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

Pagina 240

5–4 Maintenance and Service GuideRemoval and Replacement ProceduresSection Description# of Screws Removed5.13 Processor 1 loosened5.14 Mini Card Modul

Pagina 241

Removal and Replacement ProceduresMaintenance and Service Guide 5–55.3 Preparing the Computer for DisassemblyBefore you begin any removal or installat

Pagina 242

5–6 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the battery by following these steps:a. Turn the computer upside down wit

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