
Service and Support
HP Technology Services for Industry Standard Servers and BladeSystem
Capitalizing on HP ProLiant server and HP BladeSystem capabilities requires a service partner
who understands your increasingly complex business technology environment. That's why it
makes sense to team up with the people who know HP infrastructure hardware and software
best - the experienced professionals at HP Services.
What HP ProLiant and BladeSystem Services can do for you
HP ProLiant and BladeSystem Services can help you design, deploy, test, integrate, support,
and manage IT and infrastructure solutions. This way, HP proposes services solutions that
include more than just uplift of base warranty. You can get the support you need by choosing
from one of a number of service packaged solutions we have designed to address wider set of
customer support needs:.
HP Technology Services meets business challenges with services offered in three
packages:
Optimized Care Package, Standard Care Package, and Basic Care Package
Available for each product group. Such packaged solutions enable customers to optimize
technology operations, minimize risk and drive better business outcomes with easy-to-buy,
easy-to-use scalable support packages for servers, storage, networking and software.
Optimized Care
Package
Supports maintaining servers at optimum performance availability
HP Installation and Startup Service for HP BladeSystem c-Class Infrastructure for c3000/c7000
enclosure
Provides for the installation and startup of a BladeSystem c3000 Infrastructure in a single blade
enclosure including hardware and software, including deployment of OS, HP SIM, RDP, RDP,
PMP and VPM
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA0-5964ENW
3-Year HP Critical Advantage for c3000/c7000 enclosure + 3-Year HP Critical Advantage
for Blade server
Provides end-to-end infrastructure support solution for business critical applications running on
virtualized/x86 infrastructures, enabling the customers to cost effectively build, operate, and
continuously improve their IT environment.
http://h20195.www2.hp.com/V2/GetDocument.aspx?docname=4AA3-1772ENW
HP Installation and Startup Service for HP BladeSystem c-Class Enhanced Network
HP Provides for the configuration and testing of BladeSystem Ethernet interconnect switches to
facilitate proper implementation of network protocols and access to advanced features.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4aa0-5969ENW
Additional Services:
Virtualization Services - Strategy, Design, Transition, Operation, Continual Service Improvement.
Standard Care Package
Package that maintains high level of server availability
HP Installation and Startup Service for HP BladeSystem c-Class Infrastructure for c3000/c7000
enclosure
Provides for the installation and startup of a BladeSystem c3000 Infrastructure in a single blade
enclosure including hardware and software, including deployment of OS, HP SIM, RDP, RDP,
PMP and VPM.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA0-5964ENW
HP Installation and Startup Service for HP BladeSystem c-Class Enhanced Network
QuickSpecs
HP BladeSystem c7000 Enclosure
Service and Support
DA - 12810 Worldwide QuickSpecs — Version 30 — 6.29.2011
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