
Caring for your print cartridges
37
Wiping print nozzles and contacts
If print quality does not improve after cleaning the print nozzles (see “Cleaning
print nozzles” on page 35), the problem may be caused by dried ink on the print
cartridge nozzles.
1
Wipe the print cartridge nozzles:
a
Remove the print cartridge from the printer. For help, see
“Removing a print cartridge from the printer” on page 30.
b
Dampen a clean cloth with water and gently wipe the entire
gold-colored area, including the nozzles.
When cleaning the color cartridge, wipe the nozzles in one
direction so the colors do not mix.
c
To dissolve dried ink, hold the damp cloth against the nozzles for
about three seconds. Gently blot and wipe dry.
2
Allow the gold-colored area to dry.
Nozzles
Quick Fix
Printer prints
unexpected or
missing characters
•Make sure your Compaq
Color Inkjet printer driver
is set as the default printer.
•Your printer may have
bidirectional
communication problems.
For help, see Bidirectional
communications problems
in the Printer Properties
Help. To open Help from
inside an application, click:
1
File.
2
Print, Print Setup or
Printer Setup.
3
The Properties,
Options, or Setup
button.
4
The Help button.
5
Help Topics.
6
Troubleshooting.
7
Bidirectional communi-
cations problems.
Warning
Cartridge handling
Do NOT wipe the nozzles
and contacts with the same
section of cloth.
Microscopic particles may
clog the print nozzles.
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