Compaq AlphaServer 160 Manual de servicio

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Compaq Computer Corporation
AlphaServer GS80/160/320
Service Manual
Order Number: EK–GS320–SV. D01
This manual is for service providers who maintain Compaq
AlphaServer GS80/160/320 systems.
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Indice de contenidos

Pagina 1 - AlphaServer GS80/160/320

Compaq Computer Corporation AlphaServer GS80/160/320 Service Manual Order Number: EK–GS320–SV. D01 This manual is for service providers who mainta

Pagina 2

x 6.16 AC Input Box Removal and Replacement... 6-36 Appendix A Power Distribution Rules A.1 GS160/320 Power

Pagina 3

1-78 AlphaServer GS80/160/320 Service Manual 1.20 H-switch Power Manager Module The h-switch power module (HPM) is a microprocessor controlled sub-

Pagina 4

System Overview 1-79 Figure 1–35 is a drawing of the location of the H-switch power manager (HPM). For a functional description of the HPM, see Sec

Pagina 5 - Contents

1-80 AlphaServer GS80/160/320 Service Manual 1.21 PCI Subsystem The I/O subsystem consists of the local and remote I/O risers and the PCI box to whi

Pagina 6

System Overview 1-81 Figure 1–36 shows all the major I/O subsystem components. The QBB backplane contains the IOP ASICs and two local I/O riser slo

Pagina 7

1-82 AlphaServer GS80/160/320 Service Manual 1.21.2 PCI Backplane The PCI backplane contains the connectors for the remote I/O risers, PCI devices,

Pagina 8

System Overview 1-83 Figure 1–37 shows the layout of the PCI backplane. All the PCI slots and riser slots are labeled. Note that the slot at the f

Pagina 9

1-84 AlphaServer GS80/160/320 Service Manual 1.21.3 PCI Box Configuration Each QBB can have two I/O risers supporting up to two PCI boxes. A cable

Pagina 10

System Overview 1-85 CAUTION: Installing a full-length module next to the standard I/O module requires extra care due to cabling on the standard I/

Pagina 11

1-86 AlphaServer GS80/160/320 Service Manual 1.21.4 Standard I/O Module The standard I/O module is central to the system management architecture.

Pagina 12

System Overview 1-87 The standard I/O module provides basic I/O device interfaces to allow the system to be tested, configured, and booted. These de

Pagina 13

xi Appendix C Power-Up Diagnostic Error Table Appendix D Firmware Updates D.1 System Firmware That May Require Updates...

Pagina 14

1-88 AlphaServer GS80/160/320 Service Manual 1.21.5 PCI Remote I/O Riser Module The PCI remote I/O riser module resides in the PCI box and provides

Pagina 15

System Overview 1-89 The remote I/O riser module provides an interface between a single I/O cable and two PCI buses. Figure 1–40 is a block diagram

Pagina 16

1-90 AlphaServer GS80/160/320 Service Manual 1.21.6 Console Serial Bus Node ID Module The console serial bus node ID module is mounted at the rear

Pagina 17

System Overview 1-91 The PCI box console serial bus node ID module is a small board mounted at the right rear of the PCI box that provides the bulkh

Pagina 18

1-92 AlphaServer GS80/160/320 Service Manual 1.21.7 Standard I/O Cable Interface The standard I/O cable interface module is located in the front to

Pagina 19 - Preface

System Overview 1-93 Figure 1–42 shows the standard I/O cable interface module. It is located in the front top right corner of the PCI box. A cabl

Pagina 20 - Documentation Titles

1-94 AlphaServer GS80/160/320 Service Manual 1.22 GS160/320 System Power Several components make up the power system for the AlphaServer GS160 and

Pagina 21 - Information on the Internet

System Overview 1-95 Major power components are described in the following sections except for the power modules in the QBB and the power managers.

Pagina 22

1-96 AlphaServer GS80/160/320 Service Manual 1.22.1 AC Input Box (Three Phase) There are two variants of AC input boxes for system box based syste

Pagina 23 - System Overview

System Overview 1-97 Figure 1–44 shows both the front and rear of the AC input box used in GS160/320 systems. Three phase AC input power is used in

Pagina 24 - GS320 system

xii Examples 1–1 Shutting Down a Partition... 1-40 2–1 System Control Manager P

Pagina 25

1-98 AlphaServer GS80/160/320 Service Manual 1.22.2 48V Power Supply The 1600 watt power supply converts AC to 48 VDC and to Vaux (8.75 VDC) from a

Pagina 26 - 110 5 4 5 4 11 12 13

System Overview 1-99 Figure 1–45 shows the 1600 watt 48V power supply. The power supply plugs into the power subrack. To differentiate it and the

Pagina 27

1-100 AlphaServer GS80/160/320 Service Manual 1.22.3 Power Subrack The power subrack holds three power supplies that power a system box containing t

Pagina 28 - 1.3 GS160/320 System Box

System Overview 1-101 Figure 1–46 shows the H7505 power supply subrack. It is placed in the power cabinet of GS160/320 systems. Power supplies sli

Pagina 29

1-102 AlphaServer GS80/160/320 Service Manual 1.22.4 Power Distribution Panel and Power Cabinet Bulkhead The power distribution panel is located on

Pagina 30 - 1.4 GS80 Rack Cabinet

System Overview 1-103 Figure 1–47 shows the location and use of the power distribution panel which is part of the power subrack. The power distribu

Pagina 31

1-104 AlphaServer GS80/160/320 Service Manual 1.23 GS80 System Power Six major components make up the power system for the AlphaServer GS80 systems

Pagina 32 - 1.5 GS80 System Drawer

System Overview 1-105 Major power components are described in the following sections except for the power modules in the drawer and the power manage

Pagina 33

1-106 AlphaServer GS80/160/320 Service Manual 1.23.1 AC Input Box (Single Phase) There are three variants of AC input boxes for GS80 systems. Onl

Pagina 34 - 1.6 Operator Control Panel

System Overview 1-107 Figure 1–49 shows both the front and rear of the AC input box used for GS80 systems. Single-phase AC input power is used in t

Pagina 35

xiii 3–37 Fptest... 3-59 3–38 Fakedisk...

Pagina 36

1-108 AlphaServer GS80/160/320 Service Manual 1.23.2 48V Power Supplies The 1000 watt power supply converts AC from the drawer based system AC inp

Pagina 37

System Overview 1-109 Figure 1–50 shows the 1000 watt 48V power supply. The power supply plugs into the power subrack. To differentiate it and the

Pagina 38 - 1.7.2 The Secondary Switch

1-110 AlphaServer GS80/160/320 Service Manual 1.23.3 GS80 Power Subrack The power subrack holds three power supplies that power a drawer. Two su

Pagina 39

System Overview 1-111 Figure 1–51 shows the H7504 power supply subrack. It is placed between the drawers and the AC input boxes. Power supplies sl

Pagina 40

1-112 AlphaServer GS80/160/320 Service Manual 1.24 PCI Power Supply The PCI power supply converts AC input to DC voltages required by the PCI I

Pagina 41

System Overview 1-113 Figure 1–52 shows the PCI power supply, which receives AC power from the AC input box. The supply plugs into the front of the

Pagina 43

Power-Up 2-1 Chapter 2 Power-Up This chapter describes power-up testing and explains the power-up displays. The following topics are covered: •

Pagina 44 - 1.8.1 Console Serial Bus

2-2 AlphaServer GS80/160/320 Service Manual 2.1 Operator Control Panel The control panel is located at the top of the power cabinet. 2.1.1 Contro

Pagina 45

Power-Up 2-3 The callouts in Figure 2–1 point to these components of the control panel. Secure LED – When lit, indicates that the keyswitch is

Pagina 46

xiv 1–11 SMC Connections... 1-24 1–12 System Control Manager Block

Pagina 47

2-4 AlphaServer GS80/160/320 Service Manual 2.1.2 Fluorescent Display Messages The vacuum fluorescent display is used to communicate the state and

Pagina 48

Power-Up 2-5 Message Description ALERT: NO Valid MEM NO Valid CPU NO CPI & MEM NO Stdio Alerts provide information about

Pagina 49 - System Overview 1-27

2-6 AlphaServer GS80/160/320 Service Manual 2.2 Power-Up Test Flow – Init. and Phase 0 After the initial setup, phase 0 tests the “local” QBBs. Fi

Pagina 50

Power-Up 2-7 Power-up consists of an initialization phase followed by five test phases. The system control manager (SCM) firmware, run by the mi

Pagina 51 - Table 1– 3 I

2-8 AlphaServer GS80/160/320 Service Manual Figure 2– 2 Power-Up Flowchart – Init. and Phase 0 (Continued)

Pagina 52

Power-Up 2-9 Table 2–2 lists the SROM tests run in phase 0. Table 2– 2 SROM Tests Test # Hex. Test Name Phase 0 Step 0 tests 1 Alpha CPU c

Pagina 53

2-10 AlphaServer GS80/160/320 Service Manual Table 2–3 lists the XSROM tests run in phase 0. Table 2– 3 XSROM Tests Run in Phase 0 Test # Hex Test

Pagina 54

Power-Up 2-11 Table 2– 3 XSROM Tests Run in Phase 0 (Continued) Test # Hex Test Name Phase 0 Step 3 tests continued 24 Local IOP error test 2

Pagina 55

2-12 AlphaServer GS80/160/320 Service Manual 2.3 Power-Up Test Flow – Phase 1 Remote testing of QBBs is done in phase 1. Figure 2– 3 Power-Up Fl

Pagina 56 - 1.9 System Partitioning

Power-Up 2-13 During phase 1, “remote” testing of each QBB in the system is conducted if there is more than one QBB in the system. Remote means

Pagina 57

xv 2–1 Control Panel... 2-2 2–2 Power-Up Flowchart – Init

Pagina 58 - 1.9.2 Soft Partitions

2-14 AlphaServer GS80/160/320 Service Manual Table 2–4 lists the XSROM tests executed during phase 1. Table 2– 4 XSROM Tests Run in Phase 1 Test #

Pagina 59

Power-Up 2-15 Table 2– 4 XSROM Tests Run in Phase 1 (Continued) Test # Hex Test Name Phase 1 Step 9 tests continued 42 Remote MEM0 scratch/B

Pagina 60

2-16 AlphaServer GS80/160/320 Service Manual 2.4 Power-Up Test Flow – Phases 2, 3, and 4 During the final three phases, XSROM code assures cache c

Pagina 61

Power-Up 2-17 The phase 2 test “victimizes” all cache blocks of all secondary CPUs. (The SP CPU “victimized” all its cache blocks at the end of

Pagina 62 - 1.9.4 Servicing Partitions

2-18 AlphaServer GS80/160/320 Service Manual 2.5 Power Applied – Vaux Present When power is applied, the microprocessors on the CSB execute their b

Pagina 63

Power-Up 2-19 Example 2–1 shows the SCM monitor display for a four QBB system with eight CPUs. Auxiliary power is applied to the system when th

Pagina 64 - 1.10 CPU Module

2-20 AlphaServer GS80/160/320 Service Manual Example 2– 1 System Control Manager Power-Up Display (Continued) SCM_E0> QBB0 Directory Module Add

Pagina 65 - Table 1– 9 CPU Variants

Power-Up 2-21 The continuation of Example 2–1 shows the description of each QBB. In this particular system only QBBs 0 and 1 have local I/O ris

Pagina 66 - 1.10.1 CPU Processor

2-22 AlphaServer GS80/160/320 Service Manual 2.6 System Turned On Once the OCP switch is attended by the SCM firmware, the system can be turned on

Pagina 67

Power-Up 2-23 Example 2–2 shows a continuation of the SCM console display after the OCP switch has been put in the On position. Refer to Examp

Pagina 68 - 1.11 Memory Module

xvi 5–15 Terminal Server Removal... 5-28 5–16 Power Supply Removal ...

Pagina 69 - Configuration Guidelines

2-24 AlphaServer GS80/160/320 Service Manual Example 2– 2 SCM Power-Up Display (OCP On) (Continuation 1) Phase 0

Pagina 70

Power-Up 2-25 QBB0 now Testing Step-9. | QBB0 now Testing Step-A. | QBB0 n

Pagina 71

2-26 AlphaServer GS80/160/320 Service Manual Example 2– 2 SCM Power-Up Display (OCP On) (Continuation 2) Phase 2

Pagina 72

Power-Up 2-27 Refer to continuation 3 of Example 2–2. Phase 2 begins. The pass/fail results of phase 1 are passed back to the SCM indicated

Pagina 73

2-28 AlphaServer GS80/160/320 Service Manual Example 2– 2 SCM Power-Up Display (OCP On) (Continuation 3) System Primary QBB0 : 0

Pagina 74

Power-Up 2-29 QBB 1 memory, 3 GB | QBB 2 memory, 3 GB | QBB 3 me

Pagina 75

2-30 AlphaServer GS80/160/320 Service Manual Example 2– 2 SCM Power-Up Display (OCP On) (Continuation 4) probe I/O subsystem

Pagina 76

Power-Up 2-31 Refer to continuation 4 of Example 2–2. The I/O subsystem is mapped. Each CPU in the system is identified, started, and initia

Pagina 77

2-32 AlphaServer GS80/160/320 Service Manual Example 2– 2 SCM Power-Up Display (OCP On) (Continuation 5) starting console on CPU 7 |

Pagina 78

Power-Up 2-33 Refer to continuation 5 of Example 2–2. Each secondary CPU starts the console, is initialized and ready to join the multiprocess

Pagina 79

xvii B–12 Inval-to-Dirty, Full Block Write Coherency Store Flows ...B-36 D–1 Connecting a Laptop to the Local Terminal Port...

Pagina 80

2-34 AlphaServer GS80/160/320 Service Manual 2.7 SROM/XSROM Error Reports SROM and XSROM errors are reported to the PSM, which passes the error inf

Pagina 81

Power-Up 2-35 The SCM formats and prints SROM and XSROM errors found during power-up or when executing the diagnostics in user mode. Example 2–

Pagina 82

2-36 AlphaServer GS80/160/320 Service Manual Example 2– 3 Examples of the SCM Error Display (Continued) Example 3 SCM_E0> test &pc0 52 Tes

Pagina 83

Troubleshooting 3-1 Chapter 3 Troubleshooting This chapter describes various troubleshooting techniques including power-up testing and explains the

Pagina 84 - 1.15 Power Modules

3-2 AlphaServer GS80/160/320 Service Manual 3.1 Troubleshooting During Power-Up Power problems may occur when powering up the system. Table 3–1

Pagina 85 - • +3.3V at 90 amps

Troubleshooting 3-3 Table 3– 1 Power Problems (Continued) Symptom Possible Cause Indicators System does not power up/main blowers off CSB bus pr

Pagina 86

3-4 AlphaServer GS80/160/320 Service Manual Table 3– 1 Power Problems (Continued) Symptom Possible Cause Indicators System or part of system doe

Pagina 87 - • +2.5V at 45 amps

Troubleshooting 3-5 3.2 System Management Console Problems If the system management console connected to the local terminal port on a standard I/

Pagina 88

3-6 AlphaServer GS80/160/320 Service Manual 3.3 Power-Up Display and Troubleshooting During power-up, any number of messages can appear either giv

Pagina 89

Troubleshooting 3-7 Example 3–1 shows a memory error report in the middle of power-up. In this case memory failed self-test and the report shows t

Pagina 90

xviii 4–3 FRU Cables... 4-7 4–4 Power States ...

Pagina 91

3-8 AlphaServer GS80/160/320 Service Manual Table 3– 3 Fluorescent Display Messages Display Message Description AlphaServer GS-xxx Identifies th

Pagina 92 - 1.16 Directory Module

Troubleshooting 3-9 Display Message Description ALERT: NO Valid MEM NO Valid CPU NO CPI & MEM NO Stdio Alerts provide info

Pagina 93 - System Overview 1-71

3-10 AlphaServer GS80/160/320 Service Manual 3.4 Using the SCM Monitor There are several SCM commands that set the system environment, display con

Pagina 94 - 1.17 Global Port Module

Troubleshooting 3-11 Table 3– 4 SCM Commands (Continued) Command Description help or ? Display the list of SCM commands

Pagina 95

3-12 AlphaServer GS80/160/320 Service Manual 3.4.2 Controlling Power The SCM commands, power on and power off behave differently depending upon whe

Pagina 96

Troubleshooting 3-13 Table 3–5 describes the behavior of the power on/power off commands as they relate to whether the system is partitioned or not

Pagina 97

3-14 AlphaServer GS80/160/320 Service Manual 3.4.3 Displaying and Setting Up the System Environment Two SCM commands are used to display and set s

Pagina 98 - 1.19 Hierarchical Switch

Troubleshooting 3-15 Example 3– 3 Set Environment Variables SCM_E0> set hp_count 3 !setting up 3 partitions SCM_E0> set hp_qbb_mas

Pagina 99

3-16 AlphaServer GS80/160/320 Service Manual 3.4.4 Displaying Configuration Information Several show commands provide system information. Example

Pagina 100 - Manager Module

Troubleshooting 3-17 Example 3– 5 Show system SCM_E0> show system Par hrd/csb CPU Mem IOR3 IOR2 IOR1 IOR0 GP QBB Dir PS Temp QBB#

Pagina 101

xix Preface Intended Audience This manual is for service providers who maintain Compaq AlphaServer GS80/160/320 systems. Document Structure This manua

Pagina 102 - 1.21 PCI Subsystem

3-18 AlphaServer GS80/160/320 Service Manual Example 3– 6 Show status SCM_E0> show status AlphaServer GS320 RMC esca

Pagina 103

Troubleshooting 3-19 Example 3–6 shows the results of the show status command, and Table 3–7 defines the entries. Show status reads the EEPROM on

Pagina 104 - 1.21.2 PCI Backplane

3-20 AlphaServer GS80/160/320 Service Manual Example 3– 7 Show fru SCM_E0> show fru FRUname E Part# Serial# Model/Oth

Pagina 105

Troubleshooting 3-21 QBB1.GP 00 -B4181-BA.A02 NI93470534 WF08LTA111 WFFW_LAB_PSM_DEV HSW8 00 B4187-AA.B01 NI93870439

Pagina 106 - Riser Riser 0

3-22 AlphaServer GS80/160/320 Service Manual 3.4.5 Dealing With EEPROMs EEPROMs throughout the system record FRU identification and error informat

Pagina 107

Troubleshooting 3-23 Example 3– 9 Build fru SCM_E0> build qbb2.psm 54-25074-01.J01 NI94570274 WF96LTA113 WF_FIRMWARE_LAB Example 3–9 is an

Pagina 108 - 1.21.4 Standard I/O Module

3-24 AlphaServer GS80/160/320 Service Manual 3.5 Running Diagnostics Using the SCM Monitor If the SRM console gets loaded, the SROM/XSROM diagnost

Pagina 109

Troubleshooting 3-25 Example 3–12 shows a diagnostic session. Test masks stored in the NVRAM on the standard I/O module control power-up diagnosti

Pagina 110

3-26 AlphaServer GS80/160/320 Service Manual Example 3– 12 Setting Up the Diagnostic Environment (Continued) SCM_E0> reset

Pagina 111

Troubleshooting 3-27 As Example 3–12 continues, the callouts explain the progress of the diagnostic session. The reset command is executed. Even

Pagina 112

Revised February, 2001 © 2001 Compaq Computer Corporation. Compaq, the Compaq logo, and AlphaServer registered in U.S. Patent and Trademark Office. O

Pagina 113

xx • Appendix C, Power-Up Diagnostic Error Table, lists test numbers, errors, and the likely FRU if an SROM or XSROM diagnostic fails. • Appendix

Pagina 114

3-28 AlphaServer GS80/160/320 Service Manual Example 3– 13 Various Test Commands SCM_E0> test &pc1 5

Pagina 115

Troubleshooting 3-29 Test &pc1 5 is an example of using a test number to run a single test. The SCM command-line interface does not accept a

Pagina 116

3-30 AlphaServer GS80/160/320 Service Manual 3.6 Using the SRM Console Several SRM commands can be used to set the system environment, power CPUs

Pagina 117 - ( ) is powered

Troubleshooting 3-31 3.6.2 Controlling Power with the SRM Through firmware callbacks from the SRM console to the SCM monitor, the SRM can power of

Pagina 118

3-32 AlphaServer GS80/160/320 Service Manual Although you can power off a partition using the SCM power off – par x command, use the SRM power off

Pagina 119

Troubleshooting 3-33 3.6.3 Displaying Configuration Information (SRM) Several show commands provide system information. Example 3– 20 Show confi

Pagina 120 - 1.22.2 48V Power Supply

3-34 AlphaServer GS80/160/320 Service Manual PCI Bus 0 Hose 14 64 Bit, 33 MHz PCI rev 2.1 compliant PCI Bus 1 Hose 15 64 Bit,

Pagina 121

Troubleshooting 3-35 0 1 4 2 GB 00000000000 Total Available 4 GB 8-Way Interleave Board Set Array Size

Pagina 122 - 1.22.3 Power Subrack

3-36 AlphaServer GS80/160/320 Service Manual 3 0 1 1 4-7 14 1 3 0 1-3 15 1 3 1 4-7 16 2

Pagina 123

Troubleshooting 3-37 dqd0.0.0.15.20 TOSHIBA CD-ROM XM-6302B 19 Acer Labs M1543C USB Slot Option H

Pagina 124

xxi Information on the Internet Visit the following Web sites for service tools and more information about the AlphaServer GS80/160/320 systems: Alpha

Pagina 125

3-38 AlphaServer GS80/160/320 Service Manual QBB0. 00 54-25045-01.A01 NI93900000 WF08LTA111 QBB0.PSM 00 B12345-AA.H02

Pagina 126 - 1.23 GS80 System Power

Troubleshooting 3-39 QBB1.MEM1.DIM1 00 54-24941-EA.C03 AY923A"! QBB1.MEM1.DIM2 00 54-24941-EA.C03 A

Pagina 127

3-40 AlphaServer GS80/160/320 Service Manual QBB3.MEM0.DIM3 00 54-24941-EA.C03 AY923>&! QBB3.MEM0.DIM4

Pagina 128

Troubleshooting 3-41 The SRM show fru command identifies a few more FRUs than the SCM show fru command. See Table 3–8 for an explanation of the fi

Pagina 129

3-42 AlphaServer GS80/160/320 Service Manual Example 3– 23 Csr <csr_espression> P00>>> csr qbb0.*err_sum CSR Name

Pagina 130 - 1.23.2 48V Power Supplies

Troubleshooting 3-43 Example 3– 24 Csr <csr_expression> <data> P00>>> csr QBB0.QSD.CPU0_SCRATCH CSR Name

Pagina 131

3-44 AlphaServer GS80/160/320 Service Manual Example 3– 25 Wf show cpu P00>>> wf show cpu CPU 0 partition 0 Type 0000000900

Pagina 132 - 1.23.3 GS80 Power Subrack

Troubleshooting 3-45 START_PFN: 00800000 PFN_COUNT: 001fffe0 PFN_TESTED: 001fffe0 BITMAP_VA: 0000000000000000 BITMAP_PA: 00000013fffc0000 2097120

Pagina 133

3-46 AlphaServer GS80/160/320 Service Manual 3.7 Running Diagnostics from the SRM Console The test command exercises major system components seque

Pagina 134 - 1.24 PCI Power Supply

Troubleshooting 3-47 Table 3– 10 Diagnostic Environment Variables (Continued) Environment Variable Description d_passes Specifies the number of

Pagina 136

3-48 AlphaServer GS80/160/320 Service Manual 3.7.2 Background Testing and Display Several tests can be run in the background freeing the console f

Pagina 137 - Power-Up

Troubleshooting 3-49 Example 3– 29 Show_status P00>>> show_status ID Program Device Pass Hard/Soft Bytes Written By

Pagina 138 - 2.1 Operator Control Panel

3-50 AlphaServer GS80/160/320 Service Manual Example 3– 31 Kill <process id> P00>>> memexer memtest -bs 1000000 -rb -p 0 & me

Pagina 139

Troubleshooting 3-51 Example 3– 32 Ps P00>>> ps ID PCB Pri CPU Time Affinity CPU Program State -------- -------- --- ---

Pagina 140

3-52 AlphaServer GS80/160/320 Service Manual 3.7.3 Testing and Exercising the System The SRM test command tests the hardware in the system or har

Pagina 141

Troubleshooting 3-53 Example 3– 34 Sys_exer P00>>> sys_exer Default zone extended at the expen

Pagina 142

3-54 AlphaServer GS80/160/320 Service Manual Example 3–29 for the display of the show_status command related to sys_exer. Example 3– 35 Exer P0

Pagina 143

Troubleshooting 3-55 • A read operation reads from a specified device into a buffer. • A write operation writes from a buffer to a specified devi

Pagina 144

3-56 AlphaServer GS80/160/320 Service Manual Table 3– 11 Exer Options -sb start_block Specifies the starting block number (hex). The default is

Pagina 145 - Table 2– 2 SROM Tests

Troubleshooting 3-57 Table 3– 11 Exer Options (Continued) - Seek to file offset prior to last read or write ? Seek to a random block offset wit

Pagina 146

System Overview 1-1 Chapter 1 System Overview The AlphaServer GS80/160/320 systems have two different design centers: one with a small footprint and

Pagina 147

3-58 AlphaServer GS80/160/320 Service Manual Example 3– 36 Memexer P00>>> memexer 3 memtest -bs 1000000 -rb -p 0 & memtest -bs 1000

Pagina 148

Troubleshooting 3-59 Example 3– 37 Fptest P00>>> fptest &p4 & P00>>> ps ID PCB Pri CPU Time Affinity CPU P

Pagina 149

3-60 AlphaServer GS80/160/320 Service Manual Example 3– 38 Fakedisk P00>>> fakedisk a 10 P00>>> fakedisk *

Pagina 150

Troubleshooting 3-61 Example 3– 39 Nettest P00>>> nettest ei* P00>>> nettest –mode in ew* P00>&g

Pagina 151

3-62 AlphaServer GS80/160/320 Service Manual 3.7.4 Running SRM Loadable Diagnostics Each system comes with an Alpha Systems Firmware CD-ROM. On t

Pagina 152

Troubleshooting 3-63 Not all diagnostics are run at power-up. In order to run loadable console controlled diagnostics, an expanded SRM console mus

Pagina 153 - Power-Up 2-17

3-64 AlphaServer GS80/160/320 Service Manual Example 3– 41 Acer_bridge_diag P01>>> set d_trace on | P01>>> set d_g

Pagina 154

Troubleshooting 3-65 Example 3– 42 Acer_io_diag P01>>> set d_trace on | P01>>> set d_group mfg | P01>

Pagina 155

3-66 AlphaServer GS80/160/320 Service Manual Example 3– 43 Acer_8042_diag P01>>> set d_trace on | P01>>> set d_group

Pagina 156

Troubleshooting 3-67 Example 3– 44 Isp1020_diag P01>>> set d_trace on | P01>>> set d_group mfg | P01>&g

Pagina 157 - QBB2 is described

1-2 AlphaServer GS80/160/320 Service Manual 1.1 GS160/320 System Cabinets Two cabinets are required for a GS160 system; three are required for a GS

Pagina 158 - 2.6 System Turned On

3-68 AlphaServer GS80/160/320 Service Manual Example 3– 45 Bq4285_diag P01>>> set d_trace on | P01>>> set d_group mf

Pagina 159

Troubleshooting 3-69 Example 3– 46 Isa_misc_diag P01>>> set d_trace on | P01>>> set d_group mfg | P01>&

Pagina 160 -

3-70 AlphaServer GS80/160/320 Service Manual 3.7.5 Crashing the System Use the crash command to obtain a crash dump of the system. Example 3– 47

Pagina 161

Troubleshooting 3-71 The crash command causes an operating system to halt and write the contents of memory to a file that can later be analyzed. C

Pagina 162

3-72 AlphaServer GS80/160/320 Service Manual 3.8 Troubleshooting with LEDs Diagnostic LEDs are visible only when cabinet doors are open and facepla

Pagina 163

Troubleshooting 3-73 Figure 3–1 shows the location and condition (on or off) of LEDs on the OCP, AC input box, 48V power supply, PCI power supply,

Pagina 164

3-74 AlphaServer GS80/160/320 Service Manual Figure 3– 1 System LEDs (Continued) Figure 3–1 continued shows the location and normal condition (o

Pagina 165

Troubleshooting 3-75 CPU LED – If the Run LED is off when it should be on, the CPU could be broken. H-switch power manager LEDs – If the DC OK LED

Pagina 166

3-76 AlphaServer GS80/160/320 Service Manual 3.9 Dealing with a Hung System Troubleshooting a hung system depends upon what was running at the tim

Pagina 167

Troubleshooting 3-77 Troubleshooting a hang is difficult. The suggestions in Table 3–12 are intended to give you a start. There are some causes yo

Pagina 168

System Overview 1-3 Figure 1–1 shows the front view of the GS320 system cabinets. Systems from 1 to 32 CPUs, from 4 Gbytes to 256 Gbytes of memory,

Pagina 169

3-78 AlphaServer GS80/160/320 Service Manual 3.9.1 Troubleshooting a Diagnostic Hang SROM and XSROM diagnostics report to the SCM monitor that th

Pagina 170 - Example 2

Troubleshooting 3-79 Refer to Example 3–48. SROM/XSROM diagnostics are expected to complete in a certain amount of time. If that time is exceeded

Pagina 171

3-80 AlphaServer GS80/160/320 Service Manual Example 3– 48 Diagnostic Hang (Continued) SCM_EF> QBB0 now Testing Step-6

Pagina 172

Troubleshooting 3-81 Despite the hang in the two QBBs, power-up continues on the CSB. The PCI box with the standard I/O module is not connect

Pagina 173 - Troubleshooting

3-82 AlphaServer GS80/160/320 Service Manual 3.9.2 Troubleshooting a Diagnostic Fault SROM and XSROM diagnostics report faults to the SCM monitor

Pagina 174 - Table 3–1 Power Problems

Troubleshooting 3-83 Now waiting 10 seconds after HPM reset ******* Waiting 5 seconds before sending restart to PSMs SCM_E

Pagina 175

3-84 AlphaServer GS80/160/320 Service Manual 3.10 Dealing with Corrupt Firmware Each microprocessor on the CSB runs firmware located in flash ROMs

Pagina 176

Troubleshooting 3-85 Initially on power-up or reset each microprocessor on the CSB runs a fail-safe loader image and the microprocessor is said to

Pagina 177 - - Mouse or keyboard broken

3-86 AlphaServer GS80/160/320 Service Manual 3.11 Error Detection Error detection is distributed throughout the system. Figure 3– 2 Core System

Pagina 178

Troubleshooting 3-87 and PALcode builds a 660 system uncorrectable error frame that is deposited in the error log. If the CPU detects the error, a

Pagina 179

1-4 AlphaServer GS80/160/320 Service Manual 1.2 GS160/320 System Building Block The basic system building block for these systems is the quad build

Pagina 180

3-88 AlphaServer GS80/160/320 Service Manual 3.12 Compaq Analyze Compaq Analyze is the error analysis tool used to analyze errors. The tool runs a

Pagina 181

Troubleshooting 3-89 Figure 3–3 is an example of what you might see when running Compaq Analyze manually using a Web browser. There are two method

Pagina 182 - 3.4 Using the SCM Monitor

3-90 AlphaServer GS80/160/320 Service Manual 3.12.2 Problem Found Report Compaq Analyze runs in the background and continually analyzes binary ent

Pagina 183 - Reference Manual

Troubleshooting 3-91 available to help identify the source of the error. This error bit is implemented as a copy of the Valid bit in the MEM_RD_UCE

Pagina 184 - 3.4.2 Controlling Power

3-92 AlphaServer GS80/160/320 Service Manual Example 3– 50 Problem Found (Continued) FRU List: Warning : FRU Configuration Data Not Av

Pagina 185

Troubleshooting 3-93 Fru Chasis : - Fru Assembly : - Fru SubAssembly : - Fru Slot : - Probability : Medium

Pagina 186 - Example 3– 2 Show nvram

3-94 AlphaServer GS80/160/320 Service Manual 3.12.3 Description of the Error (660) If you want to view the error log entry, select the appropriate

Pagina 187

Troubleshooting 3-95 Each event in the error log has a common event header that contains the information between callout and callout . Callou

Pagina 188 - Example 3– 4 Show csb

3-96 AlphaServer GS80/160/320 Service Manual Example 3– 51 Compaq Analyze Error Report (Continued) START OF SUBPACKETS IN THIS

Pagina 189 - Example 3– 5 Show system

Troubleshooting 3-97 The memory subpacket for memory module 1 in QBB0 is identified. The memory error summary register shows that an uncorrecta

Pagina 190 - Example 3– 6 Show status

System Overview 1-5 Figure 1–2 shows a QBB backplane and its connectors. Module locations are identified by callouts. 48V/Vaux power connector (p

Pagina 191 - Troubleshooting 3-19

3-98 AlphaServer GS80/160/320 Service Manual Example 3– 51 Compaq Analyze Error Report (Continued)

Pagina 192 - Example 3– 7 Show fru

Troubleshooting 3-99 However, the uncorrectable read error trap shows a valid uncorrectable error. The correctable write error traps show no e

Pagina 193 - Field Description

3-100 AlphaServer GS80/160/320 Service Manual Example 3– 52 Problem Found (680) Problem Found: There is a Vital Power Failure in the Firebox at

Pagina 194 - 3.4.5 Dealing With EEPROMs

Troubleshooting 3-101 Firmware Rev : - Site Location : - Cabinet Id : Firebox Power Cabinet Position : Front, Second from Top Chassis

Pagina 195 - SCM_E0> build qbb2.psm

3-102 AlphaServer GS80/160/320 Service Manual COMMON EVENT HEADER (CEH) V2.0 OS_Type 1 -- Tru64 UNIX Hardware_Arch 4 -- Alpha CEH_Vendor_ID 3

Pagina 196

Troubleshooting 3-103 PSM System Event Frame Subpacket - Version 1 PSM_Elapsed_Time_Since_Srm_Boot 1,036 Seconds Since Last Console Boot PSM_Info

Pagina 197

3-104 AlphaServer GS80/160/320 Service Manual PSM System Event Frame Subpacket - Version 1 PSM_Elaps_Time_Since_Srm_Boot 1,036 Seconds Since Las

Pagina 198

Troubleshooting 3-105 Example 3– 53 620 Error Report COMMON EVENT HEADER (CEH) V2.0 OS_Type 1 -- Tru64 UNIX Hardware_Arch 4 -- Alpha CEH_Ve

Pagina 199

3-106 AlphaServer GS80/160/320 Service Manual mm_stat x0000 0000 0000 0000 Memory Management Status Register opcode[9:4] x00 Opcode of the

Pagina 200

Troubleshooting 3-107 valid[63] x0 Error information is NOT valid MEM_RD_CE_TRAP_2 x0000 0000 0000 0000 Memory Correctable Read Error Trap

Pagina 201

1-6 AlphaServer GS80/160/320 Service Manual 1.3 GS160/320 System Box A system box contains two QBBs back to back. Figure 1– 3 System Box (rear

Pagina 202 - 3.6 Using the SRM Console

3-108 AlphaServer GS80/160/320 Service Manual arb_bus[37:0] x00 0000 0000 ArbBus Snapshot wrap[1:0] x0 Data Wrapping Order addr[31:2] x0000 000

Pagina 203

Troubleshooting 3-109 Example 3– 54 630 Error Report COMMON EVENT HEADER (CEH) V2.0 OS_Type 1 -- Tru64 UNIX Hardware_Arch 4 -- Alpha CEH_Ve

Pagina 205 - Troubleshooting 3-33

GS160/320 Component Removal and Replacement 4-1 Chapter 4 GS160/320 Component Removal and Replacement This chapter describes the removal and replace

Pagina 206

4-2 AlphaServer GS80/160/320 Service Manual 4.1 System Safety These systems use a great deal of power. Use appropriate safety precautions when w

Pagina 207 - Troubleshooting 3-35

GS160/320 Component Removal and Replacement 4-3 Table 4–1 lists the various power and mechanical hazards in the system. Use caution when servicing

Pagina 208

4-4 AlphaServer GS80/160/320 Service Manual 4.2 FRU List Table 4– 2 Field-Replaceable Unit Part Numbers CPU Modules B4125-xx 4 MB cache (EV67 ba

Pagina 209 - Example 3– 21 Show fru

GS160/320 Component Removal and Replacement 4-5 Table 4– 2 Field-Replaceable Unit Part Numbers (Continued) Console Serial Bus Modules 54-25125-01

Pagina 210

4-6 AlphaServer GS80/160/320 Service Manual Table 4– 2 Field-Replaceable Unit Part Numbers (Continued) Drawer Modules B4172-xx Drawer riser B417

Pagina 211 - Troubleshooting 3-39

GS160/320 Component Removal and Replacement 4-7 Table 4– 2 Field-Replaceable Unit Part Numbers (Continued) Fans 12-23609-26 PCI fan 12-45727-01

Pagina 212

System Overview 1-7 Figure 1–3 shows the rear view of a system box. Each CPU and each memory module is assigned a physical ID associated with the s

Pagina 213

4-8 AlphaServer GS80/160/320 Service Manual Table 4– 3 FRU Cables (Continued) Cable Description From To 17-04713-01 50 pin sig cable Power cab

Pagina 214

GS160/320 Component Removal and Replacement 4-9 Table 4– 3 FRU Cables (Continued) Cables Description From To 17-04845-01 Power cable Power subr

Pagina 215 - Troubleshooting 3-43

4-10 AlphaServer GS80/160/320 Service Manual 4.3 FRU Power States Defined With operating system support, these systems can operate in power states

Pagina 216 - Example 3– 26 Info

GS160/320 Component Removal and Replacement 4-11 Table 4– 5 FRU Power Swap States FRU Hot Warm Cold AC Off Comments CPU OS commands Me

Pagina 217

4-12 AlphaServer GS80/160/320 Service Manual 4.3.1 Hot-Swapping a FRU The hardware supports three FRUs that can be removed while power is applied

Pagina 218

GS160/320 Component Removal and Replacement 4-13 4.3.2 Warm-Swapping a FRU Only FRUs in partitioned GS160/320 systems can be placed in a warm-swap

Pagina 219

4-14 AlphaServer GS80/160/320 Service Manual 4.3.3 Cold-Swapping a FRU FRUs that require a cold-swap state are all modules in GS80 systems except

Pagina 220

GS160/320 Component Removal and Replacement 4-15 4.3.4 Getting a FRU into the AC Off State FRUs that require AC Off are system backplanes, clock mo

Pagina 221 - Example 3– 30 Kill_diags

4-16 AlphaServer GS80/160/320 Service Manual 4.4 System Box Module Location and Identification QBB and slot identify module locations. Since glob

Pagina 222

GS160/320 Component Removal and Replacement 4-17 Figure 4– 2 System Box Module Location (front) CPU0CPU1CPU2CPU3MEM0MEM1MEM2MEM3DIRClock splitterA

Pagina 223 - Example 3– 32 Ps

Japanese Notice Canadian Notice This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. A

Pagina 224 - Example 3– 33 Test

1-8 AlphaServer GS80/160/320 Service Manual 1.4 GS80 Rack Cabinet The AlphaServer GS80 system is in a single rack cabinet. Figure 1– 4 GS80 Rack

Pagina 225 - Example 3– 34 Sys_exer

4-18 AlphaServer GS80/160/320 Service Manual 4.4.1 Power Color Codes Each system box, power subrack, and AC input box outlets and circuit breakers

Pagina 226 - Example 3– 35 Exer

GS160/320 Component Removal and Replacement 4-19 Figure 4–3 shows the front of a GS320 system showing the power system color codes assigned to each

Pagina 227

4-20 AlphaServer GS80/160/320 Service Manual 4.4.2 Module Color Codes All modules that plug into a QBB are color-coded. Figure 4– 4 Slot Color C

Pagina 228 - Table 3– 11 Exer Options

GS160/320 Component Removal and Replacement 4-21 Each module placed in a QBB is color-coded to correspond to both system box and drawer color-coded

Pagina 229

4-22 AlphaServer GS80/160/320 Service Manual 4.5 System Box Module Access All doors on GS160 and GS320 systems have locks, and access to almost al

Pagina 230 - Example 3– 36 Memexer

GS160/320 Component Removal and Replacement 4-23 Access to system box modules both front and back requires opening the system cabinet doors and remo

Pagina 231 - Example 3– 37 Fptest

4-24 AlphaServer GS80/160/320 Service Manual 4.5.1 Memory, Directory, Main Power, or Auxiliary Power Module Removal and Replacement Each of thes

Pagina 232 - Example 3– 38 Fakedisk

GS160/320 Component Removal and Replacement 4-25 Module Removal 1. If the system is not partitioned, shut down the operating system and issue the S

Pagina 233 - Example 3– 39 Nettest

4-26 AlphaServer GS80/160/320 Service Manual 4.5.2 CPU Removal and Replacement The CPU is a hot-swap module. Figure 4– 7 Removing a CPU 1For

Pagina 234

GS160/320 Component Removal and Replacement 4-27 Module Removal 1. If the operating system supports hot-swap CPU, enter the appropriate OS command

Pagina 235 - Boot the CD-ROM

System Overview 1-9 Figure 1–4 shows the front view of the GS80 rack system. A GS80 can have from one to eight CPUs, from 1 Gbyte to 64 Gbytes of m

Pagina 236

4-28 AlphaServer GS80/160/320 Service Manual 4.5.3 Power System Manager Removal and Replacement Since the firmware on a spare PSM could be out or

Pagina 237

GS160/320 Component Removal and Replacement 4-29 Module Removal 1. If the system is not partitioned, shut down the operating system and put the OCP

Pagina 238

4-30 AlphaServer GS80/160/320 Service Manual 4.5.4 Clock Splitter Module Removal and Replacement Located next to the global port, the clock splitt

Pagina 239

GS160/320 Component Removal and Replacement 4-31 Module Removal 1. If the system is not partitioned, shut down the operating system and issue the S

Pagina 240

4-32 AlphaServer GS80/160/320 Service Manual 4.5.5 Local I/O Riser Removal and Replacement The local I/O riser modules can be removed without remo

Pagina 241 - Tests 1 through 3 run

GS160/320 Component Removal and Replacement 4-33 Module Removal 1. If the operating system supports hot-swap I/O, enter the appropriate OS command

Pagina 242 - 3.7.5 Crashing the System

4-34 AlphaServer GS80/160/320 Service Manual 4.5.6 Global Port Module Removal and Replacement The global port is the module closest to the distrib

Pagina 243

GS160/320 Component Removal and Replacement 4-35 4. Remove the EMI cover off either the H-switch or distribution board housing that is adjacent to

Pagina 244 - Figure 3– 1 System LEDs

4-36 AlphaServer GS80/160/320 Service Manual 4.5.7 Memory or Directory DIMM Removal and Replacement DIMMs for memory and for the directory are dif

Pagina 245 - Troubleshooting 3-73

GS160/320 Component Removal and Replacement 4-37 Removal 1. Remove the target directory or memory module. Follow the procedure described in Sectio

Pagina 246

1-10 AlphaServer GS80/160/320 Service Manual 1.5 GS80 System Drawer The system drawer QBB is the building block for the smaller system. The drawer

Pagina 247

4-38 AlphaServer GS80/160/320 Service Manual 4.5.8 System Box Removal and Replacement If a QBB backplane requires replacement, the system box is r

Pagina 248

GS160/320 Component Removal and Replacement 4-39 Removal (Requires two people) 1. If the system is not partitioned, shut down the operating system

Pagina 249

4-40 AlphaServer GS80/160/320 Service Manual 4.6 GS160 Distribution Board Assembly Modules Modules in the distribution board assembly are the dist

Pagina 250

GS160/320 Component Removal and Replacement 4-41 Removal 1. Shut down the operating system(s), put the OCP switch in the Off position, and trip the

Pagina 251

4-42 AlphaServer GS80/160/320 Service Manual 4.6.2 Dual-Output Clock Module Removal and Replacement The dual-output clock module provides the cloc

Pagina 252

GS160/320 Component Removal and Replacement 4-43 Removal 1. Shut down the operating system(s), put the OCP switch in the Off position, and trip th

Pagina 253

4-44 AlphaServer GS80/160/320 Service Manual 4.6.3 Console Serial Bus Module Removal and Replacement All AC power must be off when removing this m

Pagina 254

GS160/320 Component Removal and Replacement 4-45 Removal 1. Shut down the operating system(s), put the OCP switch in the Off position, and trip the

Pagina 255

4-46 AlphaServer GS80/160/320 Service Manual 4.7 Hierarchical Switch Assembly Modules Several parts in the hierarchical switch assembly can be rep

Pagina 256

GS160/320 Component Removal and Replacement 4-47 Removal (This procedure requires two people.) The hierarchical switch FRU comes cabled for a GS160

Pagina 257

System Overview 1-11 Figure 1–5 shows a system drawer backplane and the location of module and cable connectors. Connectors for global port cables

Pagina 258 - 3.11 Error Detection

4-48 AlphaServer GS80/160/320 Service Manual 4.7.2 H-switch Power Supply Removal and Replacement You can hot swap a redundant power supply in the

Pagina 259

GS160/320 Component Removal and Replacement 4-49 Removal 1. Open the system cabinet rear door(s). 2. If you are removing PS1, in Figure 4–18, re

Pagina 260 - 3.12 Compaq Analyze

4-50 AlphaServer GS80/160/320 Service Manual 4.7.3 H-switch Clock Module Removal and Replacement All AC power must be off when removing this modul

Pagina 261

GS160/320 Component Removal and Replacement 4-51 Removal 1. Shut down the operating system(s), put the OCP switch in the Off position, and trip the

Pagina 262

4-52 AlphaServer GS80/160/320 Service Manual 4.7.4 H-switch Power Manager Removal and Replacement All AC power must be off when removing this modu

Pagina 263

GS160/320 Component Removal and Replacement 4-53 Removal 1. Shut down the operating system(s), put the OCP switch in the Off position, and trip the

Pagina 264

4-54 AlphaServer GS80/160/320 Service Manual 4.7.5 Console Serial Bus Module Removal and Replacement All AC power must be off when removing this m

Pagina 265

GS160/320 Component Removal and Replacement 4-55 Removal 1. Shut down the operating system(s), put the OCP switch in the Off position, and trip the

Pagina 266

4-56 AlphaServer GS80/160/320 Service Manual 4.8 System Cabinet Blower Removal and Replacement The QBBs in the cabinet from which the blower will

Pagina 267

GS160/320 Component Removal and Replacement 4-57 Removal 1. If the system is partitioned and is a GS320, operating systems running in the cabinet t

Pagina 268 - OF SUBPACKETS IN THIS

1-12 AlphaServer GS80/160/320 Service Manual 1.6 Operator Control Panel The control panel is located in the front door of the power cabinet. It has

Pagina 270

Power Cabinet Component Removal and Replacement 5-1 Chapter 5 Power Cabinet Component Removal and Replacement This chapter describes the removal and

Pagina 271

5-2 AlphaServer GS80/160/320 Service Manual 5.1 PCI Modules The PCI boxes are mounted in power or expander cabinets. Except for the power supply, s

Pagina 272

Power Cabinet Component Removal and Replacement 5-3 PCI Box Access 1. Remove the I/O resources from the operating system by whatever means necessa

Pagina 273

5-4 AlphaServer GS80/160/320 Service Manual 5.1.1 Standard I/O Module Removal and Replacement The standard I/O module is located at the far right o

Pagina 274

Power Cabinet Component Removal and Replacement 5-5 Removal 1. If the operating system in control of the PCI containing the target FRU supports hot

Pagina 275

5-6 AlphaServer GS80/160/320 Service Manual 5.1.2 Console Serial Bus Node ID Module Removal and Replacement The CSB node ID module is located in th

Pagina 276

Power Cabinet Component Removal and Replacement 5-7 2. If the system is not partitioned, shut down the operating system and issue the SRM power off

Pagina 277 - Troubleshooting 3-105

5-8 AlphaServer GS80/160/320 Service Manual 5.1.3 Remote I/O Riser Removal and Replacement Two remote I/O riser modules are located in slots marked

Pagina 278

Power Cabinet Component Removal and Replacement 5-9 Removal 1. If the operating system in control of the PCI containing the target FRU supports hot

Pagina 279 - Troubleshooting 3-107

System Overview 1-13 The callouts in Figure 1–6 point to these components on the control panel. Secure LED – When lit, indicates that the keyswit

Pagina 280

5-10 AlphaServer GS80/160/320 Service Manual 5.1.4 PCI Option Removal and Replacement The PCI option to be removed may be in any of the 14 PCI slot

Pagina 281

Power Cabinet Component Removal and Replacement 5-11 Removal 1. If the operating system in control of the PCI containing the target FRU supports ho

Pagina 282

5-12 AlphaServer GS80/160/320 Service Manual 5.1.5 PCI Backplane Removal and Replacement To remove a PCI backplane, the entire PCI box must be remo

Pagina 283 - Removal and Replacement

Power Cabinet Component Removal and Replacement 5-13 2. If the system is not partitioned, shut down the operating system and issue the SRM power of

Pagina 284 - 4.1 System Safety

5-14 AlphaServer GS80/160/320 Service Manual 5.1.6 PCI Fan Removal and Replacement The PCI fans are located in the power section of the PCI box. Fi

Pagina 285

Power Cabinet Component Removal and Replacement 5-15 3. If the system is partitioned, from the console connected to the partition to which the PCI

Pagina 286 - 4.2 FRU List

5-16 AlphaServer GS80/160/320 Service Manual 5.1.7 DVD/CD-ROM Player Removal and Replacement The DVD/CD-ROM player is located in the front of any m

Pagina 287 - Console Serial Bus Modules

Power Cabinet Component Removal and Replacement 5-17 it to continue to operate, follow operating system procedures to put the local I/O riser into t

Pagina 288

5-18 AlphaServer GS80/160/320 Service Manual 5.1.8 SCSI (FIS) Disk Removal and Replacement The SCSI disk is located above the standard I/O interfac

Pagina 289 - Table 4– 3 FRU Cables

Power Cabinet Component Removal and Replacement 5-19 Removal 1. If the operating system in control of the PCI containing the target FRU supports ho

Pagina 290

1-14 AlphaServer GS80/160/320 Service Manual 1.7 Hierarchical System Architecture AlphaServer GS80/160/320 systems are distributed shared-memory mul

Pagina 291

5-20 AlphaServer GS80/160/320 Service Manual 5.1.9 Standard I/O Cable Interface Removal and Replacement The standard I/O cable interface module is

Pagina 292 - Table 4– 4 Power States

Power Cabinet Component Removal and Replacement 5-21 Removal 1. If the operating system in control of the PCI containing the target FRU supports ho

Pagina 293

5-22 AlphaServer GS80/160/320 Service Manual 5.1.10 PCI Power Supply Removal and Replacement The PCI power supply is located in the front of PCI b

Pagina 294 - 4.3.1 Hot-Swapping a FRU

Power Cabinet Component Removal and Replacement 5-23 Removal 1. Open the front door of the power cabinet or expander cabinet depending upon where t

Pagina 295 - 4.3.2 Warm-Swapping a FRU

5-24 AlphaServer GS80/160/320 Service Manual 5.1.11 Standard I/O Battery Removal and Replacement The time of year clock battery has a theoretical l

Pagina 296 - 4.3.3 Cold-Swapping a FRU

Power Cabinet Component Removal and Replacement 5-25 WARNING: Danger of explosion if battery is installed incorrectly. Replace only with the sam

Pagina 297

5-26 AlphaServer GS80/160/320 Service Manual 5.2 Operator Control Panel Removal and Replacement The OCP is contained in a plastic shroud at the top

Pagina 298

Power Cabinet Component Removal and Replacement 5-27 Removal 1. Shut down the operating system(s) 2. Open the rear door. 3. Trip the main circu

Pagina 299

5-28 AlphaServer GS80/160/320 Service Manual 5.3 Terminal Server Removal and Replacement The terminal server is located just above the AC input box

Pagina 300 - 4.4.1 Power Color Codes

Power Cabinet Component Removal and Replacement 5-29 Removal Conceivably the system could be running and doing useful work while the terminal server

Pagina 301

System Overview 1-15 Figure 1–7 shows a single QBB. CPUs access memory and I/O through the local 11-port switch. In a four-processor (4-P) system,

Pagina 302 - 4.4.2 Module Color Codes

5-30 AlphaServer GS80/160/320 Service Manual 5.4 48V Power Supply Removal and Replacement Under certain conditions 48V power supplies may be hot sw

Pagina 303

Power Cabinet Component Removal and Replacement 5-31 Removal 1. Open the front door of the power cabinet. 2. Locate the power supply that needs t

Pagina 304 - PK1541-99

5-32 AlphaServer GS80/160/320 Service Manual 5.5 Power Subrack Removal and Replacement AC must be removed from the power subrack for it to be remov

Pagina 305

Power Cabinet Component Removal and Replacement 5-33 Removal 1. Remove the QBBs in the affected system box from use, by shutting down the instance

Pagina 306 - Removal Replacement

5-34 AlphaServer GS80/160/320 Service Manual 5.6 AC Input Box Removal and Replacement The AC input box must be unplugged in order for it to be remo

Pagina 307

Power Cabinet Component Removal and Replacement 5-35 If an AC input box failed, QBBs in one of the system cabinets are not operating. If your syst

Pagina 309

GS80 Component Removal and Replacement 6-1 Chapter 6 GS80 Component Removal and Replacement This chapter describes the removal and replacement proc

Pagina 310

6-2 AlphaServer GS80/160/320 Service Manual 6.1 Drawer Modules The GS80 system uses the same modules as the GS160/320 systems with the exception of

Pagina 311 - Skip step 2

GS80 Component Removal and Replacement 6-3 Figure 6–1 shows the location and color codes of modules that plug into the GS80 backplane. There is no

Pagina 312

1-16 AlphaServer GS80/160/320 Service Manual 1.7.2 The Secondary Switch The global port performs second-level switching and along with the director

Pagina 313

6-4 AlphaServer GS80/160/320 Service Manual 6.1.1 Accessing a Single or Top Drawer in a GS80 System To access a single or the top drawer in a two-

Pagina 314

GS80 Component Removal and Replacement 6-5 Under most circumstances, when replacing FRUs in any drawer, the drawer must have its 48V power off. On

Pagina 315

6-6 AlphaServer GS80/160/320 Service Manual 6.1.2 Accessing a Bottom Drawer in a GS80 System The drawers must be separated to access the bottom dr

Pagina 316

GS80 Component Removal and Replacement 6-7 Before you open the drawers to remove FRUs in a bottom drawer, follow instructions regarding the operati

Pagina 317

6-8 AlphaServer GS80/160/320 Service Manual 6.2 Memory, Directory, Main Power, or Auxiliary Power Module Removal and Replacement Each of these mod

Pagina 318 - Figure 4– 12 DIMM Removal

GS80 Component Removal and Replacement 6-9 Module Removal 1. If the system is not partitioned, shut down the operating system and issue the SRM po

Pagina 319

6-10 AlphaServer GS80/160/320 Service Manual 6.3 CPU Removal and Replacement Only CPUs in a single or top drawer can be hot-swapped. Figure 6–

Pagina 320

GS80 Component Removal and Replacement 6-11 Module Removal 1. If the operating system supports hot-swap CPU and the CPU in question is in the top

Pagina 321 - Verification

6-12 AlphaServer GS80/160/320 Service Manual 6.4 Power System Manager Removal and Replacement The PSM is a special removal and replacement case b

Pagina 322

GS80 Component Removal and Replacement 6-13 Module Removal 1. If the system is not partitioned, shut down the operating system and put the OCP swi

Pagina 323 - Be sure to put the circuit

System Overview 1-17 Figure 1–8 shows an 8-processor, two QBB system. Such a system can be built using a rack cabinet and two drawers (a GS80 syste

Pagina 324

6-14 AlphaServer GS80/160/320 Service Manual 6.5 Clock Splitter Module Removal and Replacement Located next to the local I/O riser module, the clo

Pagina 325

GS80 Component Removal and Replacement 6-15 Module Removal 1. If the system is not partitioned, shut down the operating system and issue the SRM p

Pagina 326

6-16 AlphaServer GS80/160/320 Service Manual 6.6 I/O Riser Removal and Replacement Only the local I/O riser in a single or top drawer can be hot-s

Pagina 327

GS80 Component Removal and Replacement 6-17 Module Removal 1. If the operating system supports hot-swap I/O, enter the OS command that puts the ta

Pagina 328

6-18 AlphaServer GS80/160/320 Service Manual 6.7 I/O Transition Module Removal and Replacement The local I/O riser transition module in a drawer c

Pagina 329

GS80 Component Removal and Replacement 6-19 Removal 1. If the operating system supports hot-swap I/O, enter the OS command that puts the target lo

Pagina 330

6-20 AlphaServer GS80/160/320 Service Manual 6.8 Drawer Backplane Removal and Replacement The AC must be removed from the drawer when the system b

Pagina 331

GS80 Component Removal and Replacement 6-21 only hard partitions can be powered off. Pull the 48V power supplies from the subrack powering the dra

Pagina 332 - 4 5 6 7

6-22 AlphaServer GS80/160/320 Service Manual 6.9 Dual-Output Clock Removal and Replacement The system is off when a dual-output clock module is re

Pagina 333

GS80 Component Removal and Replacement 6-23 Removal 1. Shut down the operating system(s). 2. Put the OCP switch in the Off position. 3. Follow t

Pagina 335 - Be sure

1-18 AlphaServer GS80/160/320 Service Manual 1.7.3 The Hierarchical Switch The hierarchical switch is an 8-port switch that connects up to 8 QBBs.

Pagina 336

6-24 AlphaServer GS80/160/320 Service Manual 6.10 Distribution Board Removal and Replacement The distribution board is located in the bottom of th

Pagina 337

GS80 Component Removal and Replacement 6-25 Removal 1. If the system is partitioned, it is not necessary to power down anything. (In a GS80 syste

Pagina 338

6-26 AlphaServer GS80/160/320 Service Manual 6.11 Console Serial Bus Removal and Replacement The AC power to the drawer with the target CSB module

Pagina 339

GS80 Component Removal and Replacement 6-27 Removal 1. If the system is not partitioned, shut down the operating system, issue the SRM power off c

Pagina 340

6-28 AlphaServer GS80/160/320 Service Manual 6.12 Drawer Blower Removal and Replacement The drawer must be powered off to replace the blower. Figu

Pagina 341 - Power Cabinet Component

GS80 Component Removal and Replacement 6-29 Removal 1. If the system is not partitioned, shut down the operating system and put the OCP switch in

Pagina 342 - 5.1 PCI Modules

6-30 AlphaServer GS80/160/320 Service Manual 6.13 Operator Control Panel Removal and Replacement The OCP is contained in a plastic shroud at the t

Pagina 343 - PCI Box Access

GS80 Component Removal and Replacement 6-31 Removal 1. Shut down the operating system(s). 2. Open the rear door. 3. Trip the main circuit brea

Pagina 344

6-32 AlphaServer GS80/160/320 Service Manual 6.14 Power Supply Removal and Replacement Under certain conditions 48V power supplies may be hot swap

Pagina 345

GS80 Component Removal and Replacement 6-33 Removal 1. Open the front door. 2. Locate the power supply that needs to be replaced: 1. Associate

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System Overview 1-19 Figure 1–9 is a block diagram of a 16-processor GS160 system. It consists of two full system boxes with two QBBs in each. In

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6-34 AlphaServer GS80/160/320 Service Manual 6.15 Power Subrack Removal and Replacement Each power subrack powers a single drawer. AC must be rem

Pagina 348

GS80 Component Removal and Replacement 6-35 If a power subrack needs replacing, it is unlikely that an operating system is running in the drawer po

Pagina 349

6-36 AlphaServer GS80/160/320 Service Manual 6.16 AC Input Box Removal and Replacement There are three variants of AC input boxes. Only one AC in

Pagina 350

GS80 Component Removal and Replacement 6-37 Removal 1. If the operating system is still running, shut it down. 2. Put the OCP switch into the Of

Pagina 352 - Removal

Power Distribution Rules A-1 Appendix A Power Distribution Rules This appendix shows power distribution and cabling for the GS160/320 power cabinet

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A-2 AlphaServer GS80/160/320 Service Manual A.1 GS160/320 Power Cabinet Configuration and Cabling Cabling the GS160/320 is complex due to the larg

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Power Distribution Rules A-3 Figure A–1 shows the options available for use by each base configuration. Space at the top of the power cabinet is av

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A-4 AlphaServer GS80/160/320 Service Manual Figure A– 2 GS160/320 Power Cabinet Components

Pagina 356 - CD-ROM/DVD

Power Distribution Rules A-5 Figure A–2 shows the GS160/320 components that make up the power system. For each component, the figure shows the “J”

Pagina 357

1-20 AlphaServer GS80/160/320 Service Manual 1.7.4 Addressing The CPU chip and the rest of the system have slightly different formats. Table 1– 1

Pagina 358

A-6 AlphaServer GS80/160/320 Service Manual Figure A– 3 GS160/320 Power Cabinet Cabling

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Power Distribution Rules A-7 Figure A–3 shows the required and optional cables in the power cabinet. Redundant cables are marked with an asterisk

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A-8 AlphaServer GS80/160/320 Service Manual A.2 Expander Cabinet Configuration and Cabling The power cabling in expander cabinets is described in

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Power Distribution Rules A-9 Figure A–4 shows possible BA356 storage configurations in expander cabinets available with GS80/160/320 systems.

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A-10 AlphaServer GS80/160/320 Service Manual Figure A– 5 Expander Cabinet Cable Connector Locations

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Power Distribution Rules A-11 Figure A–5 shows a diagram of the PCI box and AC input boxes used in expander cabinets. For each, the figure shows t

Pagina 364

A-12 AlphaServer GS80/160/320 Service Manual Figure A– 6 Expander Cabinet H9A20-AA Variant Cabling

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Power Distribution Rules A-13 Figure A–6 shows the power cord connections for 120V NEMA cords used in North America. Note that this power cord is

Pagina 366

A-14 AlphaServer GS80/160/320 Service Manual Figure A– 7 Expander Cabinet H9A20-AB, -AC Variants Cabling

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Power Distribution Rules A-15 Figure A–7 shows the power cable connections for expander cabinets used in North America, Japan, and Europe. Use Figu

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System Overview 1-21 The memory system functions as a single, distributed, tightly-coupled shared memory. The system’s memory address space and I/O

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A-16 AlphaServer GS80/160/320 Service Manual A.3 GS80 Power Cabling Cabling the GS80 can be confusing due to the sheer number of cords. Figure A– 8

Pagina 370

Power Distribution Rules A-17 Figure A–8 shows the power cable connections for the GS80 –CA cabinet used in North America. Use Figure A–8 and Figur

Pagina 371

A-18 AlphaServer GS80/160/320 Service Manual Figure A– 9 GS80 Power Cabling -CB, -CC Cabinet PK1298OCP AssemblyTerminator 12-45926-01(At End of

Pagina 372

Power Distribution Rules A-19 Figure A–9 shows the power cable connections for the GS80 –CB, –CC cabinet used in Japan, and Europe. Use Figure A–9

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Cache Coherency B-1 Appendix B Cache Coherency Maintaining the coherency of the CPU caches, the memory space, and the I/O space is important in com

Pagina 375

B-2 AlphaServer GS80/160/320 Service Manual B.1 Terminology Table B–1 shows the definitions of terms related to cache coherency. Table B–1 Basic

Pagina 376

Cache Coherency B-3 B.2 Cache States The Alpha CPU chip supports five cache states and two sets of commands that affect them. The AlphaServer GS s

Pagina 377 - GS80 Component

B-4 AlphaServer GS80/160/320 Service Manual B.3 Cache Commands • Two sets of commands are used to modify cache state: • Memory space commands •

Pagina 378 - 6.1 Drawer Modules

Cache Coherency B-5 Table B– 3 Memory Space Commands Command Class Description RdBlk Rd Read a block of memory data into cache. RdBlkMod RdM Re

Pagina 379

1-22 AlphaServer GS80/160/320 Service Manual 1.8 System Management Architecture AlphaServer GS80/160/320 systems use an independent multi-drop seri

Pagina 380

B-6 AlphaServer GS80/160/320 Service Manual B.3.2 System Probe Commands The second set of commands that affect cache coherency are the “system pro

Pagina 381

Cache Coherency B-7 B.4 Cache State Transition Diagram Figure B–1 shows how both memory space commands and system probe commands cause cache block

Pagina 382

B-8 AlphaServer GS80/160/320 Service Manual Table B– 5 Memory Command and Cache State Interaction CPU Memory Cmnd Cache Block State Resultant

Pagina 383

Cache Coherency B-9 B.6 Virtual Channels When mapping processor request activity onto a switch-based distributed shared memory system, it is necess

Pagina 384

B-10 AlphaServer GS80/160/320 Service Manual B.7 Virtual Channels and Coherency Flow The virtual channels are useful in explaining how transaction

Pagina 385

Cache Coherency B-11 3. Upon reaching its home QBB, a memory space transaction arbitrates for access to a home directory bank and a home memory ban

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B-12 AlphaServer GS80/160/320 Service Manual B.7.2 I/O Space Reads Figure B– 3 I/O Space Read Transaction Flow Diagram Source ProcessorIssues a

Pagina 387

Cache Coherency B-13 Figure B–3 shows the progress of an I/O space read or Programmed IO Read (PIO Rd) transaction through a system. The steps a tr

Pagina 388

B-14 AlphaServer GS80/160/320 Service Manual B.7.3 I/O Space Writes Figure B– 4 I/O Space Write Transaction Flow Diagram Source ProcessorIssues

Pagina 389

Cache Coherency B-15 B.8 Virtual Channel Ordering Rules To support cache coherency, virtual channels obey a number of ordering rules. These rules

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System Overview 1-23 The system management console (SMC) is a front end PC that serves as the local console for the system. See Section 1.8.2. A m

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B-16 AlphaServer GS80/160/320 Service Manual 5. When ordered lists of Q1 packets from multiple HS input ports target multiple common HS output por

Pagina 392

Cache Coherency B-17 Victim and Q1 Ordering To properly implement memory barriers, the cache coherency protocol requires that victim packets “push”

Pagina 393

B-18 AlphaServer GS80/160/320 Service Manual B.9 Coherency Data Storage Cache coherency information is stored in the following locations in the sys

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Cache Coherency B-19 B.9.2 IOP Tag Store Each IOP in the system implements two fully associative data caches; one “write” cache and one “read” cac

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B-20 AlphaServer GS80/160/320 Service Manual B.9.3 QBB Duplicate Tag Store (DTag) There is one DTag store in each QBB in the system. Each DTag st

Pagina 396

Cache Coherency B-21 B.9.4 QBB Directory There is one directory store in each QBB in the system. Each directory holds one entry for each main memor

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B-22 AlphaServer GS80/160/320 Service Manual B.9.6 Access to Coherency State Figure B–5 shows how the various coherency stores are connected in a

Pagina 398 - (Left Side)

Cache Coherency B-23 Table B– 10 QSA Interface to the Cache Coherency Storage Interface Description GPLink - The global port link (GPLink) is th

Pagina 399

B-24 AlphaServer GS80/160/320 Service Manual B.10 Coherency Storage and Coherency Flow The following sections describe how various transactions us

Pagina 400

Cache Coherency B-25 Local Read, ReadVic, and Fetch commands use the system coherency storage elements as illustrated in Figure B–6 and described b

Pagina 401

1-24 AlphaServer GS80/160/320 Service Manual 1.8.2 System Management Console The system management console (SMC) is a front end PC running terminal

Pagina 402

B-26 AlphaServer GS80/160/320 Service Manual B.10.2 Local Read Modify Transactions Figure B– 7 Local Read/Modify Transaction Q0: Visit Directrory

Pagina 403

Cache Coherency B-27 Local Read Mod and Read Vic Mod commands use the system coherency storage elements as shown in Figure B–7 and described by the

Pagina 404

B-28 AlphaServer GS80/160/320 Service Manual B.10.3 Local Change-to-Dirty, Inval-to-Dirty and Full Block Transactions Figure B– 8

Pagina 405

Cache Coherency B-29 Local Change-to-Dirty, Shared-to-Dirty, STCChange-to-Dirty, Inval-to-Dirty and Full Block Write commands use the system cohere

Pagina 406 - Figure 6– 15 OCP Removal

B-30 AlphaServer GS80/160/320 Service Manual B.10.4 Global (Remote) Read Transactions Figure B– 9 Global (Remote) Read Transaction Storage Flow Q

Pagina 407

Cache Coherency B-31 Remote Read, ReadVic and Fetch commands use the system coherency storage elements as illustrated in Figure B–9 and described b

Pagina 408

B-32 AlphaServer GS80/160/320 Service Manual B.10.5 Global (Remote) Read Modify Transactions Figure B– 10 Read Mod Coherency Store Flow Q0: Visit

Pagina 409

Cache Coherency B-33 3. The Fwd Rd Mod probe packets resulting from each Read-type command are then issued to the ArbBus of the QBB of the dirty p

Pagina 410

B-34 AlphaServer GS80/160/320 Service Manual B.10.6 Global (Remote) Change-to-Dirty Transactions Figure B– 11 Change-to-Dirty Coherency Store F

Pagina 411

Cache Coherency B-35 3. Each Change-to-Dirty-type command is then issued to the ArbBus of the home QBB by means of the QS Arb. It visits: • The

Pagina 412

System Overview 1-25 Figure 1–11 shows the connections made to the system management console and connections made from it to the terminal server loc

Pagina 413

B-36 AlphaServer GS80/160/320 Service Manual B.10.7 Global (Remote) Inval-to-Dirty and Full Block Write Transactions Figure B– 12

Pagina 414

Cache Coherency B-37 2. Each Inval-to-Dirty and Full Block Write command is then issued to the ArbBus of the home QBB by means of the QS Arb. It v

Pagina 416 - Cabling

Power-Up Diagnostic Error Table C-1 Appendix C Power-Up Diagnostic Error Table This appendix contains a table that lists SROM and XSROM tests and a

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C-2 AlphaServer GS80/160/320 Service Manual Error Number Table Description Error # column: Contains the error number that is printed as part of t

Pagina 418

Power-Up Diagnostic Error Table C-3 Failure Description column: Any detail which will be useful to the user to decode what the Error # means and why

Pagina 419

C-4 AlphaServer GS80/160/320 Service Manual Table C–1 Test Number / Error Number Test # hex ERROR # <15:0> FRU(s) Component(s) Failure

Pagina 420

Power-Up Diagnostic Error Table C-5 Test # hex ERROR # <15:0> FRU(s) Component(s) Failure Description B-cache data line test 0001 QBBx.CPU

Pagina 421

C-6 AlphaServer GS80/160/320 Service Manual Test # hex ERROR # <15:0> FRU(s) Component(s) Failure Description B-cache march test 0001 Q

Pagina 422

Power-Up Diagnostic Error Table C-7 Test # hex ERROR # <15:0> FRU(s) Component(s) Failure Description B-cache address test 0001 QBBx.CPUy

Pagina 423

1-26 AlphaServer GS80/160/320 Service Manual 1.8.3 System Control Manager (SCM) The system control manager (SCM) is primarily responsible for two t

Pagina 424

C-8 AlphaServer GS80/160/320 Service Manual Test # hex ERROR # <15:0> FRU(s) Component(s) Failure Description B-cache ECC data line test

Pagina 425

Power-Up Diagnostic Error Table C-9 Test # hex ERROR # <15:0> FRU(s) Component(s) Failure Description B-cache data line and C-box read chain

Pagina 426

C-10 AlphaServer GS80/160/320 Service Manual Test # hex ERROR # <15:0> FRU(s) Component(s) Failure Description Local QSD_WHAMI (QSD Who A

Pagina 427

Power-Up Diagnostic Error Table C-11 Test # hex ERROR # <15:0> FRU(s) Component(s) Failure Description Local QSA_SCRATCH (QSA scratch regist

Pagina 428

C-12 AlphaServer GS80/160/320 Service Manual Test # hex ERROR # <15:0> FRU(s) Component(s) Failure Description Local non-device interrupt

Pagina 429

Power-Up Diagnostic Error Table C-13 Test # hex ERROR # <15:0> FRU(s) Component(s) Failure Description Local I/O device interrupt test 0011

Pagina 430

C-14 AlphaServer GS80/160/320 Service Manual Test # hex ERROR # <15:0> FRU(s) Component(s) Failure Description Local interprocessor inter

Pagina 431

Power-Up Diagnostic Error Table C-15 Test # hex ERROR # <15:0> FRU(s) Component(s) Failure Description Local IOP data path (IOD_SCRATCH) te

Pagina 432

C-16 AlphaServer GS80/160/320 Service Manual Test # hex ERROR # <15:0> FRU(s) Component(s) Failure Description Local Hose 0 Config (1b),

Pagina 433

Power-Up Diagnostic Error Table C-17 Test# hex ERROR # <15:0> FRU(s) Component Failure Description Parameters P1: Expected pattern (writte

Pagina 434

System Overview 1-27 The system control manager (SCM) uses the console serial bus to: • Control system power-up • Configure the system • Monito

Pagina 435 - Cache Coherency

C-18 AlphaServer GS80/160/320 Service Manual Test# hex ERROR # <15:0> FRU(s) Component(s) Failure Description Local GPA scratch register

Pagina 436 - B.1 Terminology

Power-Up Diagnostic Error Table C-19 Test # hex ERROR # <15:0> FRU(s) Component(s) Failure Description Local GPD scratch register test 0001

Pagina 437 - B.2 Cache States

C-20 AlphaServer GS80/160/320 Service Manual Test # hex ERROR # <15:0> FRU(s) Component(s) Failure Description Local Gp-link > HS-link

Pagina 438 - B.3 Cache Commands

Power-Up Diagnostic Error Table C-21 Test # hex ERROR # <15:0> FRU(s) Component(s) Failure Description FF00 System box: HSW0 QBBx.GP.CBL Dr

Pagina 439

C-22 AlphaServer GS80/160/320 Service Manual Test# hex ERROR # <15:0> FRU(s) Component Failure Description 22 continued Parameters for e

Pagina 440 - B.3.2 System Probe Commands

Power-Up Diagnostic Error Table C-23 Test # hex ERROR # <15:0> FRU(s) Component(s) Failure Description Local GP performance monitor test 00

Pagina 441

C-24 AlphaServer GS80/160/320 Service Manual Test# hex ERROR # <15:0> FRU(s) Component(s) Failure Description Local IOP error testing

Pagina 442

Power-Up Diagnostic Error Table C-25 Test# hex ERROR# <15:0> FRU(s) Component(s) Failure Description Local MEM0 scratch/BIST/error testing

Pagina 443 - B.6 Virtual Channels

C-26 AlphaServer GS80/160/320 Service Manual Test# hex ERROR # <15:0> FRU(s) Component Failure Description SUBTEST 3 (MEM Error Line te

Pagina 444

Power-Up Diagnostic Error Table C-27 Test# hex ERROR # <15:0> FRU(s) Component Failure Description 25, 26, 27, 28 (3 sub-tests in each te

Pagina 445

v Contents Preface ...xix Chapter

Pagina 446 - B.7.2 I/O Space Reads

1-28 AlphaServer GS80/160/320 Service Manual 1.8.4 Power System Manager (PSM) In addition to configuring and monitoring the QBB, the power system m

Pagina 447

C-28 AlphaServer GS80/160/320 Service Manual Test# hex ERROR# <15:0> FRU(s) Component(s) Failure Description Local DTAG scratch and BIST

Pagina 448 - B.7.3 I/O Space Writes

Power-Up Diagnostic Error Table C-29 Test# hex ERROR# <15:0> FRU(s) Component(s) Failure Description Local directory scratch and BIST check

Pagina 449

C-30 AlphaServer GS80/160/320 Service Manual Test# hex ERROR# <15:0> FRU(s) Component(s) Failure Description Local IOP BIST check test 0

Pagina 450

Power-Up Diagnostic Error Table C-31 Test# hex ERROR# <15:0> FRU(s) Component Failure Description Local hose error testing Error #<3:0>

Pagina 451

C-32 AlphaServer GS80/160/320 Service Manual Test# hex ERROR # <15:0> FRU(s) Component Failure Description 2d continued Parameters for e

Pagina 452 - B.9 Coherency Data Storage

Power-Up Diagnostic Error Table C-33 Test# hex ERROR # <15:0> FRU(s) Component Failure Description Local GP error line test Error# = LMNX X

Pagina 453 - B.9.2 IOP Tag Store

C-34 AlphaServer GS80/160/320 Service Manual Test # hex ERROR # <15:0> FRU(s) Component Failure Description Local directory error line t

Pagina 454

Power-Up Diagnostic Error Table C-35 Test# hex ERROR # <15:0> FRU(s) Component Failure Description Local QSD error line (FAULT) test Error#

Pagina 455 - B.9.5 TTT Storage

C-36 AlphaServer GS80/160/320 Service Manual Test# hex ERROR # <15:0> FRU(s) Component Failure Description Local DTAG error line (FAULT)

Pagina 456

Power-Up Diagnostic Error Table C-37 Test# hex ERROR # <15:0> FRU(s) Component Failure Description Local QBB soft QBB ID configuration test

Pagina 457

System Overview 1-29 Figure 1–13 shows the software block diagram for the power system manager. The PSM is responsible for power on/off, environmen

Pagina 458

C-38 AlphaServer GS80/160/320 Service Manual Test # hex ERROR # <15:0> FRU(s) Component Failure Description Remote GPA scratch register

Pagina 459

Power-Up Diagnostic Error Table C-39 Test# hex ERROR # <15:0> FRU(s) Component Failure Description FF00 System box: HSW0 QBBx.GP.CBL Drawer

Pagina 460

C-40 AlphaServer GS80/160/320 Service Manual Test# hex ERROR # <15:0> FRU(s) Component Failure Description #0#x System box: QBBx,GP QBBx

Pagina 461

Power-Up Diagnostic Error Table C-41 Test# hex ERROR # <15:0> FRU(s) Component(s) Failure Description Remote GPD scratch register test 0001

Pagina 462 - Transactions

C-42 AlphaServer GS80/160/320 Service Manual Test# hex ERROR # <15:0> FRU(s) Component Failure Description F3#x System box: QBBx.GP.CBLH

Pagina 463

Power-Up Diagnostic Error Table C-43 Test # hex ERROR # <15:0> FRU(s) Component Failure Description Remote QBB soft QBB ID configuration te

Pagina 464

C-44 AlphaServer GS80/160/320 Service Manual Test# hex ERROR # <15:0> FRU(s) Component Failure Description 38 See Test 23 (Local GP Per

Pagina 465

Power-Up Diagnostic Error Table C-45 Test# hex ERROR # <15:0> FRU(s) Component Failure Description F3#x System box: QBBx.GP.CBLHSW0 QBBx.GP

Pagina 466

C-46 AlphaServer GS80/160/320 Service Manual Test# hex ERROR # <15:0> FRU(s) Component Failure Description See Test 13 (Local QSD Scratc

Pagina 467

Power-Up Diagnostic Error Table C-47 Test# hex ERROR # <15:0> FRU(s) Component Failure Description 41 See Test 24 (Local IOP Error). Same

Pagina 468

1-30 AlphaServer GS80/160/320 Service Manual 1.8.5 PCI Backplane Manager (PBM) In addition to configuring and monitoring the PCI I/O subsystem, the

Pagina 469

C-48 AlphaServer GS80/160/320 Service Manual Test# hex ERROR # <15:0> FRU(s) Component Failure Description FC#x System box: HSW0 QBBx.GP

Pagina 470

Power-Up Diagnostic Error Table C-49 Test# hex ERROR # <15:0> FRU(s) Component Failure Description FC#x System box: HSW0 QBBx.GP.CBL Drawer:

Pagina 471

C-50 AlphaServer GS80/160/320 Service Manual Test# hex ERROR # <15:0> FRU(s) Component Failure Description FC#x System box: HSW0 QBBx.GP.

Pagina 472

Power-Up Diagnostic Error Table C-51 Test# hex ERROR # <15:0> FRU(s) Component Failure Description 4f See Test 32 (Local DTAG Error line Fa

Pagina 473 - Appendix C

C-52 AlphaServer GS80/160/320 Service Manual Test# hex ERROR # <15:0> FRU(s) Component Failure Description XynE QBBx.MEMy ARRn

Pagina 474

Power-Up Diagnostic Error Table C-53 Test# hex ERROR # <15:0> FRU(s) Component Failure Description Low memory mailbox access test 56 NO

Pagina 475

C-54 AlphaServer GS80/160/320 Service Manual Test# hex ERROR # <15:0> FRU(s) Component Failure Description 5a-5c are placeholders for fut

Pagina 476

Firmware Updates D-1 Appendix D Firmware Updates This appendix covers the following topics: • System Firmware That May Require Updates • Preparat

Pagina 477

D-2 AlphaServer GS80/160/320 Service Manual D.1 System Firmware That May Require Updates The following firmware will likely need updates: code for

Pagina 478

Firmware Updates D-3 Table D–1 lists AlphaServer GS80/160/320 update firmware files. When running an update, each file is written into a flash ROM

Pagina 479 - B cache parity error not set

System Overview 1-31 Figure 1–14 is a block diagram of the PCI backplane manager (PBM). It is primarily responsible for monitoring environmental se

Pagina 480

D-4 AlphaServer GS80/160/320 Service Manual D.2 Preparations for Firmware Updates On any given system some preparations may be needed to perform s

Pagina 481 - Placeholder

Firmware Updates D-5 LFU must be run in a nonpartitioned environment for the following reasons: 1. LFU cannot communicate directly over the CSB an

Pagina 482

D-6 AlphaServer GS80/160/320 Service Manual D.2.2 Hardware Connections Use of the SCM update command requires a physical connection to the master S

Pagina 483

Firmware Updates D-7 Figure D–1 shows the connection made between a laptop and the local terminal port on the standard I/O module in the master PCI

Pagina 484

D-8 AlphaServer GS80/160/320 Service Manual D.2.3 Laptop Operating System Preparation When the SCM update command is used, firmware update files a

Pagina 485

Firmware Updates D-9 Example D– 3 COM1 Port Settings for Windows 2000 1. From Start go to Settings and select Control Panel. 2. From Control P

Pagina 486

D-10 AlphaServer GS80/160/320 Service Manual D.2.4 Terminal Emulator Settings When the SCM update command is used, firmware update files are downl

Pagina 487

Firmware Updates D-11 Example D– 6 PowerTerm 525 Settings 1. From Start go to Programs and select PowerTerm. 2. At Connect set: Session type

Pagina 488

D-12 AlphaServer GS80/160/320 Service Manual D.3 Firmware Updates Two firmware update modes are available on GS80/160/320 systems: one using LFU an

Pagina 489

Firmware Updates D-13 ***** Loadable Firmware Update Utility ***** ----------------------------------------------------------

Pagina 490

1-32 AlphaServer GS80/160/320 Service Manual 1.8.6 Hierarchical Switch Power Manager (HPM) The hierarchical switch power manager (HPM) is a micropr

Pagina 491

D-14 AlphaServer GS80/160/320 Service Manual Example D– 7 Running LFU (Continued) UPD> list

Pagina 492

Firmware Updates D-15 The LFU list command shows the current revision and update revision of the SCM firmware. Note that LFU does not list each

Pagina 493

D-16 AlphaServer GS80/160/320 Service Manual Example D– 7 Running LFU (Continued) Updating XSROM node 30,31,32,33 Update

Pagina 494

Firmware Updates D-17 Once the SCM completes the map of the CSB, LFU provides the updated XSROM code to the SCM through shared RAM. The SCM se

Pagina 495

D-18 AlphaServer GS80/160/320 Service Manual D.3.2 Using the SCM Update Command The SCM update command may be used from the master SCM to update s

Pagina 496

Firmware Updates D-19 Conditions of Note When Using This Update Method A master and slave SCM may be updated using this method but a master SCM can

Pagina 497 - MEM INITnot complete!!

D-20 AlphaServer GS80/160/320 Service Manual Example D– 8 Using the Update Command (Continued) SCM_E0> update –csb 30

Pagina 498 - WFJ, IOA, path

Firmware Updates D-21 Example D–8 shows a sample master SCM update of a PSM module in QBB0. The SCM update command is issued. Note that it is po

Pagina 499

D-22 AlphaServer GS80/160/320 Service Manual D.4 Dealing with a COM1 Port Jam Occasionally, when the COM1 is under software flow control, as it is

Pagina 500

Firmware Updates D-23 In the event that your emulator appears hung, it is possible that the COM1 port is jammed. The procedure presented in Exampl

Pagina 501

System Overview 1-33 Figure 1–15 is a block diagram of the hierarchical switch power manager (HPM) module. The HPM is responsible for monitoring en

Pagina 503

Glossary-1GlossaryAC off stateOne of the system power states in which all power is re-moved from the system. See also Hot-swap, Cold-swap,and Warm-sw

Pagina 504

Glossary-2Hard partitionA partition consisting of one or more QBBs and sharingno resources with any other parition. Hard partitionsare defined by usi

Pagina 505

Glossary-3Memory directorymoduleSee Directory module.OCPOperator control panel; used by the operator to controlthe system. It has a keyswitch, displa

Pagina 506

Glossary-4Power systemmanagerSee PSM.PSMPower system manager; a module in each QBB thatmonitors CPUs, voltages, temperatures, and fan speedsin the QBB

Pagina 507

Glossary-5SMCSystem management console; a PC, software, and termi-nal server used to manage the system.Soft partitionA collection of resources within

Pagina 508

Glossary-6Warm-swap stateOne of the power states of the system in which power isremoved from a specified QBB for service while othersegments of the sy

Pagina 509

Index- 1 Index A AC input box GS160/320 (three phase), 1-97 GS80 (single phase), 1-107 removal and replacement (system box), 5-35 AC-off state define

Pagina 510

Index- 2 COM1 port unjam, D-23 COM2, 1-87 Compaq Analyze, 3-88–3-109 Console serial bus function, 1-22 module removal and replacement (distribution bo

Pagina 511

Index- 3 module locations, 4-17 power subsystem, 1-94–1-103 system box, 1-7 GS80 backplane, 1-11 cabinet cabling, A-16–A-19 description, 1-9 module lo

Pagina 512

1-34 AlphaServer GS80/160/320 Service Manual 1.9 System Partitioning Partitions allow large systems to appear as several smaller ones either from a

Pagina 513

Index- 4 Local switch, 1-15 M Main power module, 1-62 removal and replacement (GS160/320), 4-25 removal and replacement (GS80), 6-9 Master clock modul

Pagina 514 - #0#x

Index- 5 removal and replacement, 5-23 PCI slots, 1-84 Power color codes, 4-19 troubleshooting, 3-2 Power cabinet cabling, A-2–A-7 Power distribution,

Pagina 515 - HSW0/SCBL

Index- 6 SCP. See Short-circuit protection module SCSI (FIS) disk removal and replacement, 5-19 Secondary switch, 1-16 Secure LED, 1-13, 2-3 Secure sw

Pagina 516

Index- 7 a hung system, 3-76–3-83 an operating system hang, 3-77 console, 3-5 CSB bus, 3-3 logic voltages, 3-4 OCP, 3-3 power, 3-2 using LEDs, 3-72–3-

Pagina 518

System Overview 1-35 Applying the rules in Table 1–4 to a GS320 with eight QBBs, a customer might set up a system as shown in Table 1–5. Such a sys

Pagina 519

1-36 AlphaServer GS80/160/320 Service Manual 1.9.2 Soft Partitions Soft partitions make use of the OpenVMS Galaxy firmware functions embedded in t

Pagina 520

System Overview 1-37 For a full discussion of soft partitions and how to create them, see the AlphaServer GS80/160/320 Getting Started with Partitio

Pagina 521

vi 1.13.1 H-switch Clock Module... 1-50 1.13.2 Dual-Output Clock Module...

Pagina 522

1-38 AlphaServer GS80/160/320 Service Manual 1.9.3 Mixture of Hard and Soft Partitions Hard and soft partitions can exist in a single system. Table

Pagina 523

System Overview 1-39 For a full discussion of both hard and soft partitions and how to create them, see AlphaServer GS80/160/320 Getting Started wit

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1-40 AlphaServer GS80/160/320 Service Manual 1.9.4 Servicing Partitions Partitions allow parts of a system to remain up and running while other part

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System Overview 1-41 Service can be performed on one or more partitions while other partitions remain operational. Once the operating system runnin

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1-42 AlphaServer GS80/160/320 Service Manual 1.10 CPU Module The CPU module uses the Alpha processor chip. Figure 1– 16 CPU Module

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System Overview 1-43 A single Alpha processor chip is on the CPU module. Some features of the CPU module are: • QBB system interface • PSM interf

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1-44 AlphaServer GS80/160/320 Service Manual 1.10.1 CPU Processor The Alpha processor used in these systems is the third generation of the chip. It

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System Overview 1-45 Figure 1–17 is a block diagram of the 21264 Alpha processor chip. The chip’s architectural features are: • Four integer execu

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1-46 AlphaServer GS80/160/320 Service Manual 1.11 Memory Module The memory module uses SDRAM storage elements and CMOS application specific integrat

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System Overview 1-47 • Memory interleaving is used to improve memory bandwidth by “staggering” transactions on the memory arbitration bus. See mem

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vii Chapter 2 Power-Up 2.1 Operator Control Panel... 2-2 2.1.1 Control Panel A

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1-48 AlphaServer GS80/160/320 Service Manual 1.12 Power System Manager Module The PSM is the microprocessor controller for the power subsystem. Fig

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System Overview 1-49 Figure 1–19 is a block diagram of the power system manager module. For a functional description of the power system manager, s

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1-50 AlphaServer GS80/160/320 Service Manual 1.13 Clock Generation Modules AlphaServer GS80/160/320 systems use synchronous data transfers at high s

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System Overview 1-51 The H-switch clock module is mounted above the hierarchical switch and generates a global reference clock signal from which al

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1-52 AlphaServer GS80/160/320 Service Manual 1.13.2 Dual-Output Clock Module The dual-output clock module is used in a GS80 or a GS160 with a singl

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System Overview 1-53 The dual-output clock module is used in 4 or 8P systems only. The module is mounted on the rear left side wall of the top draw

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1-54 AlphaServer GS80/160/320 Service Manual 1.13.3 Clock Splitter Module The clock splitter module converts the global reference sine wave from ei

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System Overview 1-55 Figure 1–23 shows a functional block diagram of the clock splitter. A clock splitter module is required in each QBB. The clo

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1-56 AlphaServer GS80/160/320 Service Manual 1.13.4 Master Phase Lock Loop The master phase lock loop daughtercard aligns ASIC clocks to the globa

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System Overview 1-57 Figure 1–24 shows a functional block diagram of the master phase lock loop daughtercard (MPLL). Each ASIC in the system has an

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viii 3.12.1 Compaq Analyze Using a Web Browser... 3-88 3.12.2 Problem Found Report...

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1-58 AlphaServer GS80/160/320 Service Manual 1.14 Local I/O Riser Modules There are two local I/O riser modules: one for the GS160/320 QBBs and ano

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System Overview 1-59 The system box local I/O riser module provides two I/O port interfaces to the QBB I/O port (IOP). Since there is a similar I/O

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1-60 AlphaServer GS80/160/320 Service Manual 1.14.2 System Drawer Local I/O Riser Module The GS80 drawer local I/O riser module provides two I/O po

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System Overview 1-61 Figure 1–26 is a block diagram of the drawer local I/O riser modules. Together the two modules, the B4172-Ax and the B4173-Ax,

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1-62 AlphaServer GS80/160/320 Service Manual 1.15 Power Modules Each QBB has two power modules; the H-switch has one power module. 1.15.1 Main Pow

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System Overview 1-63 The power module converts 48 VDC to the following required outputs. • - 1.7VP at 24 amps • +1.7V at 45 amps • +3.3VP at 45 a

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1-64 AlphaServer GS80/160/320 Service Manual 1.15.2 Auxiliary Power Module Like the main power module, the auxiliary power module converts 48 VDC

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System Overview 1-65 The power module converts 48 VDC to the following required outputs: • +3.3V at 135 amps • +2.5V at 45 amps The 2.5V is used b

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1-66 AlphaServer GS80/160/320 Service Manual 1.15.3 Hierarchical Switch Power Module The hierarchical switch power module converts 48 VDC power to

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System Overview 1-67 Figure 1–29 shows the block diagram of the hierarchical switch power supply. The module converts 48 VDC to the following requi

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ix Chapter 5 Power Cabinet Component Removal and Replacement 5.1 PCI Modules...

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1-68 AlphaServer GS80/160/320 Service Manual 1.15.4 Short-Circuit Protection Module The short-circuit protection module is a small daughtercard tha

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System Overview 1-69 Figure 1–30 shows both a block diagram of the short-circuit protection module and its interconnect in the QBB and drawer. Simi

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1-70 AlphaServer GS80/160/320 Service Manual 1.16 Directory Module The directory module uses DIMMs populated with SDRAMs to track ownership and stat

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System Overview 1-71 The directory module is associated with the local memory contained within a QBB. In systems with more than one QBB, a director

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1-72 AlphaServer GS80/160/320 Service Manual 1.17 Global Port Module There are two global port modules, one for QBBs in the front of the system box

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System Overview 1-73 Figure 1–32 shows the two global port modules used in the system box. One, the B4180-Bx, is used for the QBB in the front of t

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1-74 AlphaServer GS80/160/320 Service Manual 1.18 Global Port Distribution Board There are two QBB distribution boards, one for GS160/320 systems

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System Overview 1-75 Figure 1–33 shows a simple block diagram of the B4186-Ax distribution board and the layout for both distribution boards. These

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1-76 AlphaServer GS80/160/320 Service Manual 1.19 Hierarchical Switch The hierarchical switch allows up to eight QBBs to communicate with each othe

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System Overview 1-77 Figure 1–34 shows the hierarchical switch. For a functional description of the H-switch, see Section 1.7.3. The hierarchical s

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