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Troubleshooting C-15
Compaq Confidential – Need to Know Required
Writer: Cynthia Dresden Project: Compaq ProLiant DL580 Server Setup and Installation Guide Comments: Troubleshooting information by Susana
Weinstein Salazar
Part Number: 159213-003 File Name: k-appc Troubleshooting.doc Last Saved On: 4/5/01 2:37 PM
Installing a Hot-Plug Fan
This procedure can be used after the server is powered down or during live
activity. To ensure safety, is recommended that hot-plug fans be replaced
when the server is powered down.
1. Lower the new hot-plug fan into the fan bracket until it is seated
securely in the hot-plug fan slot on the system board.
2. Finger-tighten the thumbscrew until the fan is secured .
2
1
Figure C-4. Installing a hot-plug fan
3. Replace the top access panel and power up or continue normal server
operations.
- ProLiant DL580 Server 1
- Third Edition (May 2001) 2
- Part Number 159213-003 2
- Contents 3
- Chapter 2 4
- Chapter 3 5
- Chapter 4 5
- Chapter 5 5
- Chapter 6 6
- Appendix A 7
- Appendix B 7
- Appendix C 7
- Appendix D 8
- Appendix E 8
- Appendix F 8
- About This Guide 9
- Text Conventions 10
- Symbols in Text 10
- Symbols on Equipment 11
- Rack Stability 12
- Getting Help 12
- Compaq Website 13
- Compaq Authorized Reseller 13
- Server Features 14
- System Features 15
- Processors 16
- Expansion Slots 16
- Hot-Plug System Fans 17
- Locating Hot-Plug Fans 18
- Table 1-1 18
- Front Panel Fan LED 19
- Table 1-2 19
- Table 1-3 20
- Internal Hot-Plug Fan LEDs 20
- Media Bays 21
- Power Supply Units 22
- Memory Board Features 23
- Peripheral Board Features 23
- Supported External Interfaces 24
- Features 25
- Serviceability Features 26
- Compaq SmartStart 26
- Compaq Survey Utility 28
- Drive Fault Tolerance 29
- Major Hardware Options 32
- Front Panel Components 33
- Rear Panel Components 34
- Diagnostics Tools 35
- Security Features 36
- Routine Maintenance 37
- Warranties 37
- Server Registration 37
- Installing Hardware Options 38
- Non-Hot-Plug Server Areas 39
- Hot-Plug Server Areas 39
- System Board Components 40
- 1. Back up server data 42
- Installing a Processor 45
- Table 2-2 46
- Processor Slot Locations 46
- System Memory 49
- Upgrading System Memory 50
- Removing the Memory Board 50
- Reinstalling the Memory Board 53
- Peripheral Board Components 54
- Auxiliary Serial Connector 59
- Auxiliary SCSI Cable 60
- PCI Hot Plug Expansion Boards 62
- PCI Hot Plug Utilities 63
- Hot-Plug SCSI Hard Drives 63
- Hot-Plug Power Supplies 66
- Table 2-6 67
- Hot-Plug Power Supply LEDs 67
- External SCSI Connector 70
- Array Configuration 70
- Installing the Server 71
- Rack Warnings and Precautions 73
- Installation Overview 75
- Space Requirements 77
- Power Requirements 77
- Grounding Requirements 78
- Temperature Requirements 79
- Table 4-1 79
- Airflow Requirements 79
- Unpacking the Server 80
- Table 4-2 81
- Rack Mounting Hardware 81
- Software Products 82
- Rack Mounting Bracket 84
- (bottom) 85
- Using the Rack Template 88
- IMPORTANT: 91
- Attaching Rack Handles 92
- Installing the Extended Cable 95
- Management Arm Bracket 95
- Cabling the Server 97
- Table 4-3 98
- Power Cord Connections 98
- Powering Up the Server 100
- Powering Down the Server 101
- Cabling Guidelines 102
- External Connectors 104
- SCSI Cabling 105
- Determining Cabling Needs 106
- Table 5-2 107
- Internal SCSI Cabling 107
- PCI Hot Plug Cabling 108
- IDE Media Cabling 108
- Power Cabling 108
- Securing the Power Cord 109
- PCI Hot Plug Technology 110
- PCI Hot Plug Capability 111
- PCI Hot Plug LEDs 113
- Table 6-2 114
- Expansion Boards 115
- Manager Console 119
- Removing an Adapter 120
- Replacing an Adapter 120
- Messages 121
- Chapter 7 124
- SmartStart Features 124
- Option Configuration Files 125
- Launching the SmartStart CD 126
- Reapplying ROMPaq 126
- Main Menu 128
- System Configuration Menu 129
- Power-On Defaults 130
- System Partition 130
- Deleting a System Partition 132
- Copying Files 132
- Deleting Files 133
- Configuration Backup 134
- Table 7-1 135
- 5. Reboot the system 136
- ■ Under DOS execute: 139
- ■ Under Windows NT execute: 139
- Operating System 140
- Before You Begin 142
- Windows 2000 144
- Drivers from Compaq 145
- Drivers for Compaq 146
- Exit from This Utility 147
- Compaq Insight Manager 148
- Viewing the Event List 149
- Printing the Event List 149
- List of Events 150
- Table 7-2 152
- Event Messages 152
- Regulatory Compliance Notices 153
- Class A Equipment 154
- Class B Equipment 155
- Modifications 156
- Mouse Compliance Statement 157
- European Union Notice 157
- Japanese Notice 158
- Taiwanese Notice 158
- Laser Devices 158
- Laser Safety Warnings 159
- Laser Product Label 159
- Battery Replacement Notice 160
- Power Cords 161
- Electrostatic Discharge 162
- Grounding Methods 163
- Troubleshooting 164
- Weinstein Salazar 165
- Diagnosis Steps 166
- Table C-1 167
- Table C-2 168
- Table C-3 169
- Table C-4 169
- Table C-5 170
- Server Does Not Have Video 170
- Table C-6 171
- Table C-7 172
- Installation Problems 172
- Hot-Plug Fans 174
- Table C-9 175
- Hot-Plug Fan Locations 175
- Table C-10 176
- Hot-Plug Fan LEDs 176
- Table C-11 176
- Hot-Plug Fan LED Status 176
- Removing Hot-Plug Fans 177
- Installing a Hot-Plug Fan 178
- LED Indicators 179
- Hot-Plug SCSI Hard Drive LEDs 180
- Table D-2 182
- LED Indicators D-5 183
- Power Supply LEDs 186
- Table D-7 188
- Table D-8 189
- PCI Hot Plug Button and LEDs 189
- RJ-45 Network Connector LEDs 190
- Table D-10 192
- Table D-11 193
- Interlock LED Indicators 193
- Switch Settings 195
- Table E-1 197
- Table E-2 199
- Service Switch (SW6) 200
- Table E-3 201
- Installing a New Battery 202
- 6. Insert the new battery 204
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