System Online ROM flash component utility ...................................................................................... 79
iLO3 technology ............................................................................................................................ 79
Erase Utility .................................................................................................................................. 79
StorageWorks library and tape tools ................................................................................................ 80
HP Systems Insight Manager ........................................................................................................... 80
Management Agents ...................................................................................................................... 80
Redundant ROM support ................................................................................................................ 80
USB support .................................................................................................................................. 81
Diagnostic tools ...................................................................................................................................... 81
HP Insight Diagnostics .................................................................................................................... 81
HP Insight Diagnostics survey functionality ........................................................................................ 81
Integrated Management Log ........................................................................................................... 82
Array Diagnostic Utility .................................................................................................................. 82
Remote support and analysis tools ............................................................................................................. 82
HP Insight Remote Support software ................................................................................................. 82
Keeping the system current ....................................................................................................................... 83
Drivers ......................................................................................................................................... 83
Version control .............................................................................................................................. 83
ProLiant Support Packs ................................................................................................................... 83
Operating system version support .................................................................................................... 84
System Online ROM flash component utility ...................................................................................... 84
Change control and proactive notification ........................................................................................ 84
Care Pack .................................................................................................................................... 84
Battery replacement .................................................................................................................... 85
Troubleshooting .......................................................................................................................... 86
Troubleshooting resources ........................................................................................................................ 86
Pre-diagnostic steps ................................................................................................................................. 86
Important safety information ............................................................................................................ 86
Symptom information ..................................................................................................................... 88
Prepare the server for diagnosis ...................................................................................................... 89
Loose connections ................................................................................................................................... 89
Service notifications ................................................................................................................................. 90
Troubleshooting flowcharts ....................................................................................................................... 90
Start diagnosis flowchart ................................................................................................................ 90
General diagnosis flowchart ........................................................................................................... 91
Server power-on problems flowchart ................................................................................................ 93
POST problems flowchart ............................................................................................................... 96
OS boot problems flowchart ........................................................................................................... 97
Server fault indications flowchart ..................................................................................................... 99
POST error messages and beep codes ..................................................................................................... 101
Regulatory compliance notices ................................................................................................... 102
Regulatory compliance identification numbers ........................................................................................... 102
Federal Communications Commission notice ............................................................................................. 102
FCC rating label ................................
.......................................................................................... 102
Class A equipment....................................................................................................................... 102
Class B equipment ....................................................................................................................... 102
Declaration of conformity for products marked with the FCC logo, United States only ..................................... 103
Modifications ........................................................................................................................................ 103
Cables ................................................................................................................................................. 103
Canadian notice (Avis Canadien) ............................................................................................................ 104
European Union regulatory notice ........................................................................................................... 104
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