Compaq 1500 Guía para resolver problemas Pagina 32
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Troubleshooting 3-5
Warning messages indicate a potential problem exists such as a system configuration
error. When F1 is pressed, the system should resume. You should be able to correct
problems that produce WARNING messages.
IMPORTANT: When a WARNING message includes the prompt to "RUN SCU," run
Computer Setup. (Computer Setup replaces the SCU utility.)
Fatal errors emit a beep and may display a FATAL message. Fatal errors indicate severe
problems, such as a hardware failure. Fatal errors do not allow the system to resume.
Some of the fatal error beep codes are listed at the end of this section.
Table 3-1
Warning Messages
Message Description
Clock not ticking correctly The real-time clock is not ticking. Replace the real time clock
CMOS checksum invalid, run SCU CMOS RAM information has been corrupted and needs to be
reinitialized by running Computer Setup.
CMOS failure, run SCU CMOS RAM has lost power and needs to be reinitialized by running
Computer Setup.
Floppy controller failed The diskette drive controller failed to respond to the reset command.
Power - down the system and check all appropriate connections. If
the diskette drive controller continues to fail, you may need to
replace the system board.
Floppy disk track 0 failed The diskette drive cannot read track 0 of the diskette in the drive.
Try another diskette. If the problem persists, you may need to
replace the diskette drive.
Floppy information invalid, run SCU The drive parameters stored in CMOS RAM do not match the
diskette drives detected in the system. Run Computer Setup.
Hard disk controller error The hard drive controller failed to respond to the reset command.
Check the drive parameters. Power down the system and check all
appropriate connections.
Hardware info does not match video
card, run SCU
The video adapter type specified in CMOS RAM does not match the
installed hardware. Run Computer Setup.
Keyboard controller failure The keyboard failed the self-test command. Replace the keyboard.
Keyboard failure The keyboard failed to respond to the RESET ID command.
Press F1.
No interrupts from Timer 0 The periodic timer interrupt is not occurring. Press F1.
RAM parity error at location xxxx A RAM parity error occurred at the specified (hex) location.
Press F1.
ROM at xxxx (LENGTH yyyy) with
nonzero checksum (zz)
An illegal adapter ROM was located at the specified address. An
external adapter (such as a video card) may be causing the conflict.
Run Computer Setup.
Time/Date corrupt - run SCU The time and date stored in the real time clock have been corrupted,
possibly by a power loss. Run Computer Setup.
Unexpected amount of memory,
run SCU
The amount of memory detected by POST does not match the
amount specified in CMOS RAM. Run Computer Setup.
Hard disk xx failure (or error) A failure or an error occurred when trying to access the hard drive.
Press F1 and continue.
- Maintenance and Service Guide 1
- Technician Notes 2
- Laser Safety 3
- CDRH Regulations 3
- Battery Notice 4
- Serial Number 4
- Contents 6
- Chapter 7 8
- Chapter 8 9
- Chapter 9 9
- Contents ix 10
- Computer Product Description 11
- 1.2 Standard Features 12
- 1.2.1 Software Fulfillment 13
- 1.3 Options 14
- 1.3.4 External Keyboards and 15
- Pointing Devices 15
- 1.3.5 External Monitors 15
- 1.4.2 Right Side Components 17
- 1.4.3 Rear Components 18
- 1.4.4 Bottom Components 19
- 1.4.5 Status Panel Lights 20
- Description 21
- 2.3.2 Rear Components 26
- Troubleshooting 28
- 3.1 Preliminary Steps 29
- Troubleshooting 3-3 30
- 3.4 POST Error Messages 31
- Table 3-1 32
- Warning Messages 32
- Table 3-2 33
- Fatal Error Messages 33
- Table 3-3 33
- Fatal Error Beep Codes 33
- 3.5 Compaq Utilities 34
- 3-8 Troubleshooting 35
- Computer Checkup 36
- 3-10 Troubleshooting 37
- 3.6 Diagnostic Error Codes 38
- 3-12 Troubleshooting 39
- Troubleshooting 3-13 40
- Table 3-11 41
- Video Test Error Codes 41
- Table 3-12 42
- Audio Test Error Codes 42
- Table 3-13 43
- Table 3-14 43
- CD-ROM Test Error Codes 43
- 3.7.1 Solving Minor Problems 44
- Table 3-16 45
- Troubleshooting 3-19 46
- Table 3-17 47
- Solving Hard Drive Problems 48
- Solving CD-ROM Drive Problems 48
- Table 3-20 49
- Table 3-21 49
- Table 3-22 50
- Table 3-23 50
- Solving Memory Problems 51
- Solving PC Card Problems 52
- Table 3-25 Continued 53
- Solving Power Problems 54
- Solving Printer Problems 55
- Solving Screen Problems 55
- Table 3-28 56
- Table 3-29 57
- Troubleshooting 3-31 58
- 3-32 Troubleshooting 59
- Solving Network Problems 60
- 3-34 Troubleshooting 61
- 4.1 System Unit 63
- 4.2 Mass Storage Devices 65
- 4.3 Cables and Power Cords 67
- 4.5 Options 71
- 4.6 Miscellaneous Parts 73
- 4.8 Shipping Boxes 75
- 4.9 Documentation 75
- 5.1 System Unit 77
- Removal and Replacement 79
- Preliminaries 79
- Equipment 80
- Removing Batteries 80
- Preventing Damage to Drives 81
- Grounding Methods 81
- Grounding Workstations 82
- Grounding Equipment 82
- 6.2 Service Considerations 84
- 6.3 Serial Number 84
- Procedures 85
- 7.3 Design Overview 87
- 7.3.3 Video system 88
- 7.4.2 Undocking the Computer 89
- 7.4.3 Battery Pack 90
- To install the battery pack: 91
- 7.4.4 DualBay Devices 92
- 7.4.5 PCMCIA 93
- 7.5 Modem 94
- 7.6 CD-ROM Drive 95
- 3. Remove the CD-ROM drive 96
- 7.7 Keyboard 97
- 7.8 Memory Board 100
- 7.9 Hard Drive 103
- 7.10 Lithium Real Time Clock 105
- 8. Remove the RTC battery 106
- Cover and Microphone 107
- 5. Remove the microphone 109
- 7.12.1 Clutch Covers 110
- 7.12.2 Display Assembly 111
- 7.12.3 Clutches 112
- 5. Remove the display bezel 113
- 7. Remove the display clutch 115
- 7.12.4 Display latches 116
- 7.13 Top Cover Assembly 118
- 7.13.1 Power Button 120
- 7.13.2 Suspend Button 121
- 7.14 LED Status Panel 124
- 7.16 DC-DC Converter 127
- 7.17 Fan 131
- Figure 7-42. Removing the Fan 132
- 7.18 I/O Fixture Connector 133
- 7.19 System Board 135
- 7.20 AC Power 137
- 7.21 External Computer 138
- Components 138
- 7.21.2 Computer Feet 138
- Upgrade Procedures for the 139
- Convenience Base 139
- Ethernet Network Module 140
- 5. Remove the 10BaseT module 144
- Specifications 148
- 9.1 Computer 149
- 9.2 Displays 150
- 9.3 Hard Drives 151
- 9.4 Diskette Drive 152
- 9.5 CD-ROM Drive 153
- 9.6 Battery Packs 154
- 9.7 Convenience Base 155
- 9.8 External Power Supplies 156
- Table 9-11 157
- External Battery Charger 157
- 9.9 System Interrupts 158
- 9.10 System DMA 158
- 9.11 System I/O Address 159
- Table 9-17 Continued 160
- 9.12 System Memory Map 161
- Table A-7 164
- Parallel 164
- Table A-8 164
- Table A-9 165
- Expansion Connector 165
- Table A-9 Continued 166
- Table A-10 168
- Speaker Connector 168
- Power Cord Set Requirements 169
- Country-Specific Requirements 170
- Modem Commands 171
- Table C-1 Continued 172
- Command Description 172
- Table C-2 175
- AT Commands 175
- Table C-2 Continued 176
- Table C-3 178
- Fax Commands 178
- Table C-3 Continued 179
- Table C-4 181
- Dial Modifiers 181
- 1.1 Models and Features 184
- 1.2 Features 185
- 1.3 Software Fulfillment 186
- Universal Serial Bus 187
- Battery Spacer Door 187
- Illustrated Parts for the 188
- Computer 188
- Table 4-1 189
- System Unit 189
- Table 4-2 190
- Mass Storage Devices 190
- Table 4-3 191
- Cables and Power Cords 191
- Table 4-4 192
- Standard and Optional Boards 192
- Table 4-5 193
- Table 4-6 194
- Miscellaneous Parts 194
- Table 4-7 195
- Accessories 195
- Option Spares 196
- 9.0 Specifications 197
- Physical Configuration 198
- Random < 150 ms 199
- Table 9-3 200
- 12.1-inch TFT, SVGA Display 200
- Appendix C 201
- Continued 201
- Continued 205
- Index I-1 214
- I-2 Index 215
- Index I-3 216
- I-4 Index 217
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