
A-4 Further Troubleshooting
Display
Problem Possible Solution
Screen is blank 1. Monitor is not turned on and the monitor light is not on. Turn on
the monitor and check that the monitor light is on.
2. Screen save has been initiated. Press any key or move the
mouse to light the screen.
3. The cable connections are not correct. Check the cable
connection from the monitor to the computer and check the
electrical outlet.
4. The brightness need adjusting. Adjust the brightness control.
5. The QuickBlank feature has been enabled through Computer
Setup. Run Computer Setup to disable it.
6. The energy saver feature has been enabled. Press any key or
click the mouse button and, if one has been set, type the
password.
7. The RGB (Red, Green, Blue) input switch on the back of the
monitor is incorrectly set. Set the monitor's input switch to 75
ohms and set sync switch to External (if applicable).
8. System ROM is bad and system is running in FailSafe Boot Block
mode (indicated by one long beep and three short beeps).
ReflashtheROMusingaROMPaqdiskette.
9. If a fixed-sync monitor is used, be sure that the monitor can
accept the same sweep rate as the resolution chosen.
10.See Flowchart 5.
Graphics colors are wrong. 1. Either the cabling or the monitor impedance is incorrect.
2. Ensure that the Red, Green, and Blue BNC cables are connected
to the corresponding monitor connectors.
3. Be sure the monitor's RGB inputs are set to 75 ohms.
Characters are dim. 1. Adjust the monitor's brightness and contrast controls.
2. Check that the video cable is securely connected to the graphics
card and monitor.
3. Set the RGB switch (and sync options, if available) to 75 ohms,
with the sync set to External. Refer to the documentation included
with the monitor.
Monitor does not function
properly when used with the
energy saver features.
Monitor without the energy saver feature is being used with energy
saver features enabled. Disable the monitor energy saver features.
Blurry display or requested
resolution cannot be set.
If the graphics controller was upgraded, the correct display drivers
may not be loaded. Install the correct display drivers on the diskette
included in the upgrade kit.
continued
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