
16-4 Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Karen Williams Saved by: Karen Williams Saved date: 05/29/00 6:03 PM
Part Number: 168893-001 File name: CH16.doc
Solving Audio Problems
Continued
Problem Possible Cause Solution
No sound from
headphones.
Volume or mixing
controls set incorrectly.
■
Adjust the overall
volume with the
Fn+F5 hotkeys.
■
Use the mixing
features available by
double-clicking the
speaker icon on the
Windows taskbar.
■
Make sure the mute
box is not checked.
Sound source not
selected.
Verify that the sound
source is selected in
Control Panel!
Multimedia.
The headphones are
connected to the
wrong jack.
Check the connection.
Volume too low
or too loud.
Volume or mixing
controls set incorrectly.
■
Adjust the overall
volume with the
Fn+F5 hotkeys.
■
Check the mixing
features available by
double-clicking the
speaker icon on the
Windows taskbar.
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