Compaq Surestore L10 - Hub Guía de instalación descargar pdf (Pagina 30)

3-2 Compaq StorageWorks Fibre Channel Storage Hub 12 Installation Guide

Compaq Confidential – Need to Know Required

Writer: Susan Caesar Project: Compaq StorageWorks Fibre Channel Storage Hub 12 Installation Guide Comments:

Part Number: 340662-002 File Name: d-ch3 Troubleshooting.doc Last Saved On: 4/16/99 8:25 AM

Troubleshooting with the LEDs and the

Reset Button

If you are having problems with the hub, find the symptom in Table 3-1 that

best describes what you are observing, and attempt the solution that seems

appropriate. Where more than one solution is possible, the most likely solution

is listed first.

Table 3-1

Troubleshooting with LEDs and Reset Button

Problem

Probable Cause

Suggestion

GBIC LED staying on after

GBIC Module removed

from hub

Faulty hub Call Customer Support.

GBIC LED not illuminating

when GBIC Module

connected to hub

1. GBIC Module not

inserted correctly.

2. Faulty GBIC Module

3. Faulty hub

1. Try reinserting GBIC Module.

2. Check the GBIC Module.

Reinsert or replace GBIC

Module.

3. Call Customer Support.

Bypass Port LED

illuminating for an active

port

1. Faulty FC-AL device

2. Faulty cable

3. Faulty hub

1. Check the attached FC-AL

device to see if faulty or turned

off.

2. Check or replace the cable.

3. Call Customer Support.

Fault LED remaining on

after the 60-second self

test

1. Temperature fault

2. Faulty hub

1. Make sure air baffles not

obstructed. Check ambient

temperature.

2. Call Customer Support.

Power LED staying off

when the LED should be

Hub not getting voltage Check the line voltage.

Check or replace the power cord.

Call Customer Support.

Some of the LEDs not

working properly

Unidentified error exits Press Reset Button to reinitialize

loop. Resetting the hub disrupts the

network, which can impact

performance. This will not normally

corrupt data on disk drives attached

to hub.

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Compaq Surestore L10 - Hub Guía de instalación Pagina 30

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